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I’m just checking if the IPhone 17e is still incompatible with Trueplay tuning and if not if there is a timeframe for when it will be ready. Best wishes

I use my Beam to watch tv and listen to music, requiring two very different sound profiles, which means every time I swap I have to adjust BassTrebleLoudnessSpeech enhancement Night soundSub levelThis is tedious, would it be possible to have a simple “button” to switch between profiles?Thanks, Neil. 

Does play s3 speaker still works on 2026?! 

How to toggle shuffle in Amazon music

Hello all,We have been waiting for so long to use Sonos move speakers as surround speakers, and finally it is there… but only working on 2nd generation of Move Speakers ?! really?! Can someone explain me why 1st Gen don’t have this ability ? Technically I mean, because software pov, I’m sure it’s not an issue. 

Hello Sonos community. For some time I have been sending my audio up to my Samsung tv from my Oppo player that I use. Bdp103. As we all know Sonos products don't support DSD from our 1 bit DSD sacds. So much for DSF files on our stick drives from previous files that we as music lovers have purchased. Well as our Prestine SACD players that are converted to pcm to be decoded from the same layer on our players that are 5.1 or 3.1 from 2ch sacds and we send them up the ladder to our tvs that our player is sending out the tv is the culprit giving is basic stereo that our players work so hard for us to hopefully enjoy 5.1 ,wwe all see stereo pcm This doesn't have to be no more. Why? By getting a audio extractor. Orie is the one I have HDA 934. Player is in the source input 3 Output for eArc goes directly to the soundbar arc/ Arcultra. In the EDID management where it says Auto you select that mode and leave it for sacds .leave tv on which only gets the video not the lovely Audio that our tv b

Why my Sonos move doesn't start?

Dear Sonos Team,Can you please add a Full TV Audio option for Era 100s used as surrounds.Currently, they only play surround-channel content. The workaround is to separate and group them with the Arc Ultra, but this can cause delay and requires separate volume control through the Sonos app.Not everyone wants surround-only playback. Please add:TV Surround PlaybackSurround FullFull would play the complete TV mix, including dialogue, through the Era 100s while keeping them bonded to the Arc Ultra with unified volume control.Since full TV audio already works when the speakers are grouped separately, this seems like a useful software option to add.  Best, jim

I have a music library on a NAS server consisting of ripped CDs and digitised vinyl.  All of these do play happily with some buffering via Music Library on Sonos.  I have recently started using Apple Music and have synced all the NAS music into Apple Music.  On my Sonos app on the Mac, it is all available and playable through Apple Music, but on the iPhone and iPad apps the album artwork and title is displayed but the tracks are all greyed out and unplayable.  If I hit play on the desktop app, the player shows up on the iPhone and iPad apps.  Does anyone have any ideas why the tracks aren’t available on the apps?

Hi all,I have a SL one which has been part of a home cinema for just over 2 years. The other day the speak looked like it was stuck in a update. Clicking once and then flashing from orange to white. I left tjis for most of the day and then followed all the support online. Reset power, check updates, reset system, reset network, and connect via ethernet. I think I have tried everything. I can control the cinema volume via the speaker. I have tried playing direct to the speak and again no sound. Currently the white light is on solid as normal. It seems like an update has killed it and if this is the case, should I be paying for a new one myself or has anyone got any magic fix. TIA Dan 

Hello, everyone! I want to share some insights regarding Sonos setups in Ubiquiti UniFi environments. We see common questions and suggestions around how best to use Sonos with UniFi networks, and I wanted to give you the inside scoop on how we approach this troubleshooting. Unifi already has a solid guide on Sonos that we recommend checking out here, but we wanted to expand upon this.We know that UniFi gear is incredibly popular among our power users (and many of us internally!). While Sonos is designed to work on standard home networks out of the box, managed networks like UniFi offer a level of control that can sometimes inadvertently block the communication Sonos needs to keep your system in sync.To be clear, home networking is complex and every environment is unique. However, based on our internal documentation and successful troubleshooting sessions, here are the configurations we recommend to keep your music playing without interruption. Disclaimer. This article is up to date thr

I usually use a third party app to play my sonos system, but I used the mac desktop client to add new music to my library. I can do this with the s2 app on my iPad, too. So that’s good.I just tried the web app, and I can not find where one re-indexes their library using that client. Where is it?

I have been trying to connect for some time now and have exhausted menu options between the two. Any help greatly appreciated. I have a new LG C5 TV connected to the Sonos amp via approximately 12 feet active HDMI cable running from the TV to the amp in the basement. Well, I can get sound initially though ultimately cannot switch to another tv audio source. I can never revert back to television speakers nor play music from the amp. Additionally I have found that this will put the amp into a protected mode (blinking orange). I did not have any power source connected to the HDMI cable (active). I have read throughout this forum the incompatibility between the CEC HDMI arc and the LG line. I also have two HDMI cables routed in opposite directions.  I have tried every menu option available on the amp via Sonos as well as the television. (Powering down and restarting as well). I even tried a new amp.  But before I go about changing the cables, (which would take considerable work to reroute)

Saw this on two different machines after update from 26.6.2 to 26.7.  Sonos app launches to black window with white SONOS near top and the colorful pinwheel just spins.  Tried reinstall after deleting all caches and preferences.  Tried reinstalling Rosetta 2.  Same behavior.  Nothing in the logs - last entry shows “current network - :192.168.16.100:”.   Anyone else having this issue?

For about the last week both of my Sonos arc soundbars have a white light when the TV (on one and projector on the other) is turned off and then won't connect to the TV/projector until the power is pulled from the soundbar. Assuming this is an update issue as both soundbars started doing it on the same day?

I have installed a SONOS system to my house and I( think I have grown to actually hate it. It looks fantastic but is so difficult to keep all the speakers working. The APP guides are so frustrating as they don’t allow you to go back. My phone has been saying ‘Connecting to your Play 5 for 40 mins. This has happened a few times and if I shut down the App I lose all the speakers that I did have success connecting. I have x2 Players, X2 Play 5, x3 Sonon 1’s, x2 Sonos Move, x1 Sonos Boost. It all looks good, sounds great when it work but I am now beyond the end of my tether trying to get all speakers connected. 

Overnight my Sonos cannot play Radio 2

HiI have an old (13 years) Play:1 that has, for the last few years, been used just as a bedroom radio & alarm.  As of yesterday morning this has dropped out of the MacOS & iOS apps (coincidently? I’d just updated to Golden Gate & iOS 27) but it does still show in, & can be controlled from, the SONOS web app.  Have done a factory reset & added it as a new device, via the iOS app, all went through fine, all necessary connections & handshake noises were completed, said it was added to the system but as soon as I moved from the setup screen back to the system it was marked as ‘not connected’, it then dropped off the system screen in the app.  It does, however, show & work in the web app.  My three other devices all show up & work as expectedWorking through the web app is not an issue for the speaker itself (it generally stays on one radio station) but it means that I can no longer uses it as an alarm, (the alarms show ‘no room selected’ in the apps as they d

On Alexa > More > Skills and Games > Search Alexa Skills for “Sonos”The skill does not appear.Confirmed with Sonos Support 22/09/26 - “Sonos and Amazon engineers are looking into the issue” You may be unaffected if you have previously enabled the skill (so it’s cached) I guess ?

Hello! I have a Sonos Era 100 that we use in the office. We have just moved locations, at the previous location we could play music through the speaker without bluetooth. After moving to the new location, we have tried to get it setup on the new wifi but were having some trouble getting it to connect. Going through the app, the system setting would say that they had changed to the new network, but it wouldn't be visible. We tried factory resetting the device, and after finishing the setup process the device now fails to even show up in the app. Additionally, after factory reset the basic bluetooth functions of the device don’t work. 

I have a single Sonos One that, randomly stops reacting to volume adjustments from either the App or the Touch buttons on the speaker itself.  Re-powering the speaker works for a period of time but it fails again at some point.I have a boost which I have re-powered as well.  I have 13 devices in my system don’t seem to have issues with the others. Any ideas?

 Hey all! 👋🏻  A couple weeks back I shared the news about the new app update (the in-app SonosNet on/off toggle and the Connection Type info under About My System), and you all came through with some great questions. I promised I'd bring them back and follow up so here we go.Quick reminder on where the toggle is: System Settings → Networks → Disable SonosNet (you need to be updated to the latest app version to see it).SonosNet is the private network the speakers would build for themselves back when one of them or a Boost was wired to your network to help the speakers communicate better. For a lot of modern setups, you don't need it anymore and now you can turn it off without it being all-or-nothing. Questions & Answers:"Can I wire a couple speakers and leave others wireless without accidentally spinning up SonosNet?"Yes, that’s exactly the purpose. Before, plugging an Ethernet cable into a SonosNet-capable product would automatically flip your entire household onto SonosNet. With

Could the red light flashing on the Sonos Move be from my speaker not being used for nearly 2 yes?  Maybe a permanent battery fault?

I have a Sonos Amp Multi and want to use 1 of the 4 zones as a Surrounds for my Arc.  I used to do this with my dedicated Connect:Amp.  I got the Amp multi to replace all of my Connect:Amps.  The single Sonos Amp product allows to pair with an Arc for surrounds, but the Amp Multi cannot for 1 of its 4 zones.

I have a niche that measures as above; it’s a wooden built in media cabinet with TV mounting space that measures as above in the image (66 x 41) in inches. Claude says it will fit, but it is not exactly 4 inches below.  It says I can get up to 3 inches if I reduce the distance at the top. My question is, will this work appropriately? The Frame Pro TV is what I’m using, so it’s flush mount to the wall and shouldn’t interfere with the 4 inch protruding soundbar, but I don’t know enough to say yay or nay. Thanks for your help!