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Enthusiast II
July 18, 2018

Sonos Beam and Bose QC headphones in Samsung TV

I have the Beam working via HDMI on my TV and when I switch in my headphones to connect to the TV via Bluetooth, it works initially and TV says disconnecting Anynet+ device (the Beam) but then it seems to immediately reconnect the Beam and so not allowing me to switch to the Bluetooth headphones. Any ideas on how to get this working without having to switch Anynet off and on in the menu all the time? My Samsung is a 2015 UHD model.
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154 replies

Lyricist I
January 22, 2019
Adding my +1. Same problem 😠
Lyricist I
January 30, 2019
Hi,

I am glad, to find this thread:
Of course do I have the same problem:
My setup:
- Samsung TV UE49KU6519U
- Sonos Beam (1 day old)
- Bose QC 35 (paired to the TV)

My Problems:
a) same as yours
HDMI ARC connections steals audio back whenever I want to use the Bluetooth Headset.
b) can't listen with the Bluetooth Headset and the TV at once

Question:
I read, that a "TaoTronics Bluetooth Transmitter and Receiver" connected to the Digital Out
of the TV and the Bluetooth Headset paired to it may solve problem "a".
Will this also enable me to use and listen with headset and the Beam at once?

Any help and advice is very welcome!

Kind Regards,

Jens
Enthusiast I
January 31, 2019
Same Problem and hoping this is will be fixed soon!
Lyricist I
February 9, 2019
+1... Disappointing Sonos, I just purchased expensive Bluetooth headphones for the purpose of watching TV at night to not disturb my young daughter, only to find this bug on my overpriced TV soundbar (beam) please sort it out!
ratty
February 9, 2019
There was official response here and here.

If you have good Bluetooth headphones, presumably they support aptX-LL or at least aptX. TVs tend to use only SBC. In that case you're only likely to do justice to the expensive cans by using a compatible BT transmitter. Many take an optical feed, for example the Avantree Audikast. Mute the Beam when listening through headphones. Problem solved.
Lyricist I
February 10, 2019
Yes, I ordered this setup to get both (Sonos Beam and the Bose QC35) working together:
- NEXTANY® 1 in 2 Out Digital Toslink Fiber Audio Optical Splitter Cable (Black)
- TaoTronics Bluetooth Transmitter and Receiver, Digital Optical TOSLINK
and 3.5mm Wireless Audio Adapter for TV/Home Stereo System - aptX Low Latency
Sorry, these are the exact description, if you like to search and find them.

Samsung TV (Optical Out) > Toslink Optical Splitter > Bluetooth Transmitter > Bose QC35
> Sonos Beam

Unfortunately the Transmitter is not able to accept the Bose QC35 after a day without
power. Such I have to drop the paired device. Reset the TaoTronics and repair again.
But this has nothing to do with Sonos.
ratty
February 10, 2019
Unfortunately the Transmitter is not able to accept the Bose QC35 after a day without
power. Such I have to drop the paired device. Reset the TaoTronics and repair again.
But this has nothing to do with Sonos.

I've found the TaoTronics kit to be somewhat capricious. Sometimes it helps to power up the receiver end first. Avantree is generally more dependable (and more expensive).
Lyricist I
February 10, 2019
Same problem here. Cannot use BT headphones when watching tv if the Beam is connected using HDMI. Basic stuff not working. Can we get a fix?

Samsung QLED + Beam + QC35 (also use Avantree headset)

😠
SterereroAuthor
Enthusiast II
February 22, 2019
Are we there yet?
Lyricist I
February 23, 2019
I was very interested in adding the the new Amp to my equipment, but until this issue is resolved, no. Not a chance.