Sonos Beam and Bose QC headphones in Samsung TV

Hi Sonos Community,

I found a unique work-around for the time being. This is what I did. I had this Taotronics Bluetooth Transmitter (link below) lying around that I use to connect multiple Bluetooth headsets to my TV. My Sonos Beam is connected to the ARC. The transmitter can connect through the Optical Audio Out.

My TV (Samsung 65" 8-Series) transmits audio from the Optical out in addition to the ARC. So for now. I mute my Sonos and connect by Bluetooth to the Taotronics transmitter instead of the TV and enjoy Bluetooth audio from my TV (that comes from the transmitter now).

This is a workaround that works!

However SONOS still needs to fix the main problem.

Here is a link to the transmitter I am using - https://www.amazon.com/TaoTronics-Bluetooth-Transmitter-Receiver-Wireless/dp/B01KO1JNCA/ref=asc_df_B01KO1JNCA/

Hi, just putting my two pennies worth in. Have the Beam and 2 play1’s connected to Sony tv via ARC. I also have this problem when I connect my Sony Bluetooth headphones for ‘quiet viewing’. No matter what I try, the Beam turns itself back on within a few seconds of sound being played. This results in sound playing through headphones and Beam! I’ve noted the responses in this thread but I certainly don’t want to be disconnecting HDMI all the time nor playing with settings within the Tv. There has to be an easier solution by way of an addition in the Sonos app to allow a ‘forced’ stop on the beam or a ‘headphone’ mode which mutes the beam?? Hope it gets resolved soon!? On another note - Beam and Play 1’s for surround sound performs exceptionally well!

I don't have any of the issues or even a Beam 😃 But I got a though. Not sure if it would be a good / bad idea or even possible.

My Idea:
what about if future products such as the Beam / Playbar, (any speaker that allows a TV to be connected) had a bluetooth transmitter in it to allow wireless headphones to be connected. The speaker could see that bluetooth headphones are connected, directing all audio from TV to headphones, muting the speaker (Beam/Playbar) + connected group but not affecting other ungrouped speakers in other rooms playing from other sources. ???

Same problem here too.

This issue is driving me nuts and I thought I did something wrong. So I am glad, I found this thread. Please fix this bug. I am really happy with my Sonos Beam, but this is really a big issue for me (and obviously for lots of other people as Well). Thanks

Hi, same problem for me! Had to turn off HDMI CEC on my Samsung TV to be able to use Bluetooth headphones.
I hope Sonos will make a fix to be able to switch on headphones without going through a bunch of TV menus.
Thanks!

Not just me who’s annoyed by this then! The whole point of wireless headphones is so that you don’t have to faff about with plugging and unplugging stuff. I didn’t have this issue with my previous old Yamaha soundbar and ARC so really surprised that Sonos think this is acceptable workaround.

Any updates yet Sonos? I cannot believe that having spent almost £1000 on a tv, £250 on Bose headphones and £350 on a beam (as well as 3 other sonos speakers), I cannot just select headphones and they work. I understand the ARC principle, but I’m not happy that I have to either unplug the beam or turnoff the arc function every time. ?

Come on Sonos! We need an update on this problem

Hi Sonos,
I write my very first message to voice my frustration and extrem disapointment.
I bought a beam with my new Samsung Q9FN TV because I have been garantied a smooth experience.
I spent all my evening upset trying to find a solution with my BT headphones, facing this issue.
Finding this thread this morning and reading that a solution is to 'unplug' the beam infuriates me. (Other workarounds do not make me happy either)

Please Sonos, be honest, and tell me if a software fix is possible? Or if this cannot be fixed by design? (regardless of when such a fix would happen)

Me, keeping using, praising and recommending Sonos products or not depends on that.

Thank you