Hi,i did a reset on my router and now my two gen 1 speakers are showing offline and i cannot reconnect them or find my system on the sonos app?
Answered
Offline Speaker
Best answer by Pools-3015
If you changed the name and password, that would happen. You will need to update the WIFI settings found here:
https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network
The other thing you can do is to hardwire one of the speakers to your router.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+17If you changed the name and password, that would happen. You will need to update the WIFI settings found here:
https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network
The other thing you can do is to hardwire one of the speakers to your router.
1 person likes this
+23Why did you reset your router? Please, don’t reset network equipment randomly.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.