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2 replies

Lead Maestro
May 10, 2023

Describe your setup. What model TV do you have? How exactly are you watching Prime Video? From the TV’s native app or from an external media device? What exactly are you watching on Prime Video? Are you using a Beam (Gen 1) or Beam (Gen 2)?

"Receive with simplicity everything that happens to you." - Rashi
Stanley_4
Grand Maestro
May 11, 2023

It should work.

90% of what we watch is from our Firesticks, haven’t tried the TV’s built in apps.