Contributor I

Answered

"Lowest Volume"?? I cannot be the only one...

36 replies
8587 views

The Lowest Volume on my Sonos One and One SL is too loud.
The amount of volume difference from 1% to 0% is insane. I cannot be the only one who has this issue or thinks this is a problem.
I am trying to watch TV at night, and just having these speakers on at 1% is way too loud.
I have messed with every setting, even played with the volume limit of my paired Beam, but still, the stark contrast from when the speaker literally has absolute zero volume, to just the very next and very first step is wayy too much.

I have wrapped them in towels, even acoustic sound absorbing panels, but there has to be a better way..
It just literally makes no sense why the volume control is so weak

[Which then brings up another question/thought: What do you guys normally set your volume to? I don’t believe I have ever even remotely went past 65% on purpose, and my tv is regularly set in that 12-18 range.]

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Jamie AAnswer

Sonos Staff

Hi @tmessy, welcome to the Sonos Community!

Sonos speakers can get very loud, though if the lowest volume that isn’t 0 is too loud, then it’s possible the surround speakers themselves are too close to your listening position. Are you able to move your surround speakers to a different location?

You mention TV being too loud, but does this also happed with music?

As you have already set a volume limit on the speakers, I would also recommend changing the TV/Music level in the home theater surround settings.

If you have done this as well and the volume is still too loud, then please submit a diagnostics and reach out to our support team, as they have the tools necessary to troubleshoot this issue with you.

Jamie AAnswer

Sonos Staff

Hi @tmessy, welcome to the Sonos Community!

Sonos speakers can get very loud, though if the lowest volume that isn’t 0 is too loud, then it’s possible the surround speakers themselves are too close to your listening position. Are you able to move your surround speakers to a different location?

You mention TV being too loud, but does this also happed with music?

As you have already set a volume limit on the speakers, I would also recommend changing the TV/Music level in the home theater surround settings.

If you have done this as well and the volume is still too loud, then please submit a diagnostics and reach out to our support team, as they have the tools necessary to troubleshoot this issue with you.

J

jakudo

Enthusiast I

Hi,

you’re not the only one. Check this topic:

and check the “Best Answer”

T

Tom_69

Enthusiast II

There is a bug in the latest system update 15.2 which I posted about immediately after the update was released - Volume levels too high after 15.2 update | Sonos Community

So far the response from Sonos has been absolutely terrible and I’m losing my faith in them. I currently can’t use my Sonos system properly and it’s evident this is affecting many more people.

Who knows when they’ll fix it? Sonos don’t seem to care at the moment.

M

MistrrB73

Lyricist I

I have the same problem. I usually have music playing at night while we sleep. I used to play at level 5; now level 1 is too loud to leave on at night. Just general listening, the max volume I can use is about 2. This is inconsistent with the experience I’ve had with Sonos over the past several years. Any idea when this issue will be resolved?

P

pvdven

Lyricist II

Same problem here, sound is still way to loud. Even at sound settling 1. 🤔

Firmware 15.3

E

El Grecus

Trending Lyricist I

I am stunned at how bad volume control is on Sonos. This is a perennial problem. I have tried adjusting the “Volume Limit” to 50%. Sometimes that works, sometimes it doesn’t. It just depends on how Sonos feels that day, or if the update messes it up. I wish the Sonos management could address this since it is one of the MAIN thing that matters. Here I am trying to play music at 4% in the office and everyone is getting blasted by high volumes.

...I like the Sonos response, “move the speakers further away”. I will have my lawyer call them to arrange for them to move the walls of the office out by ten feet. Or,… and I know it’s a CRAZY idea, but maybe Sonos wants to fix the f’ing volume problems internally so we don’t all have to buy bigger offices/houses??? I get that I’m asking for WAY too much given they are only 21 years (!!) into developing the software. Sonos is to volume as Microsoft is to well-designed software. The managers and engineers must be doing some serious “resting and vesting” on mattresses under their desks. Their stock is down 33%+ since the IPO in 2018… I have NO IDEA why. None, at all. Spend the week on this issue and fix it already and stay on top of it!!!

M

MiCo-CH

Contributor I

Please SONOS: fix the minimal volume. Your Speakers are not cheap, and i don’t understand why you can ignore this?

E

El Grecus

Trending Lyricist I

Still waiting!

Y

Yanno

Lyricist II

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

Ken_Griffiths

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

What is the dB level you’re hearing? - perhaps try with a suitable mobile App and report back.

In my main bedroom I get between 17dB and 30dB depending on the playing audio source. I’m probably fine with anything up-to 40dB, personally speaking.

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