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Contributor I
April 7, 2023
Answered

"Lowest Volume"?? I cannot be the only one...

The Lowest Volume on my Sonos One and One SL is too loud. 
The amount of volume difference from 1% to 0% is insane. I cannot be the only one who has this issue or thinks this is a problem. 
I am trying to watch TV at night, and just having these speakers on at 1% is way too loud. 
I have messed with every setting, even played with the volume limit of my paired Beam, but still, the stark contrast from when the speaker literally has absolute zero volume, to just the very next and very first step is wayy too much. 

I have wrapped them in towels, even acoustic sound absorbing panels, but there has to be a better way.. 
It just literally makes no sense why the volume control is so weak

[Which then brings up another question/thought: What do you guys normally set your volume to? I don’t believe I have ever even remotely went past 65% on purpose, and my tv is regularly set in that 12-18 range.]  

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Jamie A
Jamie AAnswer
Sonos Staff
April 10, 2023

Hi @tmessy, welcome to the Sonos Community!

Sonos speakers can get very loud, though if the lowest volume that isn’t 0 is too loud, then it’s possible the surround speakers themselves are too close to your listening position. Are you able to move your surround speakers to a different location?

You mention TV being too loud, but does this also happed with music?

As you have already set a volume limit on the speakers, I would also recommend changing the TV/Music level in the home theater surround settings.

If you have done this as well and the volume is still too loud, then please submit a diagnostics and reach out to our support team, as they have the tools necessary to troubleshoot this issue with you.

36 replies

Lyricist II
November 20, 2023

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

What is the dB level you’re hearing? - perhaps try with a suitable mobile App and report back.

In my main bedroom I get between 17dB and 30dB depending on the playing audio source. I’m probably fine with anything up-to 40dB, personally speaking.


That reading is appropriately 2 feet away from speaker to head (on pillow).

 

 

Lyricist II
November 20, 2023

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

What is the dB level you’re hearing? - perhaps try with a suitable mobile App and report back.

In my main bedroom I get between 17dB and 30dB depending on the playing audio source. I’m probably fine with anything up-to 40dB, personally speaking.


That reading is appropriately 2 feet away from speaker to head (on pillow).

Just found the “loudness” button in the equaliser and have turned it off. Much, much quieter now!

 

 

 

Ken_Griffiths
November 20, 2023

@Yanno 

Ah it’s not all that loud then - what you might call ‘quiet room’ average noise level similar to a ticking clock in the room - I would perhaps try to move the speaker further away if your head is only 2 feet away from it. That should (hopefully) improve things for you. 
 

I get around 30dB from Apple Music ‘Pop Hits’ type playlist on a Sonos Beam/Surrounds/Sub Mini. That’s from 6 feet away, just as a comparison. I’m okay with that output level. I’d be fine upto 40dB but would just move the speaker to another (more distant) location to solve the matter anyway, or play something that’s naturally quieter at night.
 

 

Lyricist I
December 11, 2023

Stop trying to justify why they haven’t fixed it yet. A speaker should have granular volume control. If I want to sleep with music I expect to be able to do so without disturbing others, I’ve had complaints from neighbors about this. It’s very frustrating how some of you think people are that inept at tech that they can’t even lower the volume correctly. It’s without a doubt way too loud for these scenarios. Try setting your phone on lowest volume and tell me if any sonos speaker can get that low. It should, but it can’t. I’ve waited years for this. It’s not firmware specific. 

Ken_Griffiths
December 11, 2023

Stop trying to justify why they haven’t fixed it yet. A speaker should have granular volume control. If I want to sleep with music I expect to be able to do so without disturbing others, I’ve had complaints from neighbors about this. It’s very frustrating how some of you think people are that inept at tech that they can’t even lower the volume correctly. It’s without a doubt way too loud for these scenarios. Try setting your phone on lowest volume and tell me if any sonos speaker can get that low. It should, but it can’t. I’ve waited years for this. It’s not firmware specific. 

This has already gone forward as a feature request, but as the Staff mention in the below link these things are currently ‘by design’ and it may not be changed - the answer is to perhaps position yourself further away if you find it too loud at 1% - personally speaking I’m okay with it in our main bedroom HT setup with Beam, Ones and Sub Mini. The dB level is 30 or often less, on average. 

 

Lyricist I
December 11, 2023

As a software developer, I know that things that are ”by design” are often a result of a codebase that is too deep into development to change core functionality without much effort. What we see here is that Sonos does not care to meet customer dissatisfaction with a solution that caters to this group of people. Others and myself included deem the volume too high at 1%. This has been an issue before 15.2. Stop being ridiculous and defend a company the size of Sonos and try to tell me that they cannot provide a lower volume if even the cheapest Bluetooth speakers from AliExpress can, absolutely despicable.

ratty
December 11, 2023

Others and myself included deem the volume too high at 1%.

In near-field listening situations, such as a bedside speaker or even a desktop, 1% can indeed be too much. The problem is that when Sonos added the volume limit/scaling feature they didn’t increase the granularity. Set the limit to 10% and the volume slider to 9% and the resulting 0.9% is rounded down to 0%. 

Avid Contributor I
December 12, 2023

The “answer” is insulting to the OP. Sonos really needs to address their volume setting issues. The sliders are horrible, especially on a phone.  If I’m trying to set the volume to less than 10%, in the process of lifting my finger, the setting can easily change from, say, 6% to 9%. I would suggest a “low volume” toggle. That way the volume control can be made much more precise for low volumes. On my Android phone, I have found that I can sometimes use the phone’s volume controls to move the Sonos sliders 1% at a time, which is helpful. It doesn’t seem to work on my iPad, though.  I have Sonos products throughout my home. I most often use it for background music. I rarely need concert-level volumes.  I don’t recall this being a problem in years past.

jgatie
December 12, 2023

The “answer” is insulting to the OP. Sonos really needs to address their volume setting issues. The sliders are horrible, especially on a phone.  If I’m trying to set the volume to less than 10%, in the process of lifting my finger, the setting can easily change from, say, 6% to 9%. I would suggest a “low volume” toggle. That way the volume control can be made much more precise for low volumes. On my Android phone, I have found that I can sometimes use the phone’s volume controls to move the Sonos sliders 1% at a time, which is helpful. It doesn’t seem to work on my iPad, though.  I have Sonos products throughout my home. I most often use it for background music. I rarely need concert-level volumes.  I don’t recall this being a problem in years past.

 

To adjust low volume, slide all the way to the left, then tap to the right of the slider to adjust by a single increment at a time.

ratty
December 12, 2023

I would suggest a “low volume” toggle. That way the volume control can be made much more precise for low volumes. 

 

You can reduce the sensitivity of the slider at low absolute volumes by using the ‘volume limit’ feature in room settings.

It’s just that, as noted, the lowest steps of the slider will then deliver silence...