Contributor I

Answered

Airplay Problem Sonos Era 100

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Airplay wont work in era 100 from windows pc itunes, but airplay works from iphone and other airplay devices work from pc.

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Corry PAnswer

Sonos Staff

Hi @Symphony et al

Welcome to the Sonos Community!

We are aware of an issue whereby some Sonos speakers will be unable to play AirPlay feeds from a Windows PC running iTunes software, and we are investigating. We have no estimate for when a fix might be put in place, but I will update this thread when I hear of it.

In the meantime, you should be able to play to affected speakers by AirPlay-ing to speakers not affected and grouping the intended speakers in with it, where this is an option. Era 100, Era 300 and Move 2 speakers are affected by this issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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C

Chris1310

Lyricist II

I have also tested it on my Sonos Port as the LMS player. Whilst the Port is playing, go into the Sonos app and group the Move 2 or other new no output speaker with the Port or working equivalent that still receives Airplay 1. Unfortunately the grouping is lost as soon as you change the LMS playlist, so you have to regroup everytime. Sonos undoubtedly loses a lot of customers amongst those unwilling or unable to spend hours hoping to get their products working reliably.

C

Cdsalgad

Enthusiast I

It is impressive the bad performance of Sonos.
Thanks

C

Cdsalgad

Enthusiast I

It is working again!
Thank you Chris1310.

Hope Sonos fix the firmware soon!

C

Cdsalgad

Enthusiast I

New Sonos update…new disappointment…

C

Cdsalgad

Enthusiast I

New sonos firmware update...no airplay fix for my era 100. Since October i can not use it.

I loose hope of Sonos support fix.

Ken_Griffiths

New sonos firmware update...no airplay fix for my era 100. Since October i can not use it.

I loose hope of Sonos support fix.

This is just a guess on my part. Might it be the AirPlay version of the source/sending device. perhaps? It needs to be AirPlay v2 by all accounts - see this link:

https://www.pocket-lint.com/apple-airplay-2-vs-airplay-what-s-the-difference/#which-apple-devices-support-airplay-2

C

Cdsalgad

Enthusiast I

New sonos firmware update...no airplay fix for my era 100. Since October i can not use it.

I loose hope of Sonos support fix.

This is just a guess on my part. Might it be the AirPlay version of the source/sending device. perhaps? It needs to be AirPlay v2 by all accounts - see this link:

https://www.pocket-lint.com/apple-airplay-2-vs-airplay-what-s-the-difference/#which-apple-devices-support-airplay-2

Airplay is retro compatible.
I have been using the Era 100 via LMS (Lyrion Music Server) with airplay bridge for more than a year…Sonos broke it in the October firmware upgrade.
In other Sonos speak ears that I also have everything works ok.
I can airplay to the era 100 from my iPhone, I can not from windows or the LMS server.

Really disappointed….

Ken_Griffiths

Airplay is retro compatible.
I have been using the Era 100 via LMS (Lyrion Music Server) with airplay bridge for more than a year…Sonos broke it in the October firmware upgrade.
In other Sonos speak ears that I also have everything works ok.
I can airplay to the era 100 from my iPhone, I can not from windows or the LMS server.

Really disappointed….

I was just thinking it might be ‘by design’ that the newer Sonos products perhaps just support Airplay v2 only.

I’d maybe speak to Sonos Support and see what they say, as it might perhaps be the case that they don’t plan to support the older version of the AirPlay protocol on the newer Sonos products.

C

Cdsalgad

Enthusiast I

Airplay is retro compatible.
I have been using the Era 100 via LMS (Lyrion Music Server) with airplay bridge for more than a year…Sonos broke it in the October firmware upgrade.
In other Sonos speak ears that I also have everything works ok.
I can airplay to the era 100 from my iPhone, I can not from windows or the LMS server.

Really disappointed….

I was just thinking it might be ‘by design’ that the newer Sonos products perhaps just support Airplay v2 only.

I’d maybe speak to Sonos Support and see what they say, as it might perhaps be the case that they don’t plan to support the older version of the AirPlay protocol on the newer Sonos products.

I talk to Sonos Support, era 100 is compatible with AirPlay 1. After several test they didn’t know why the speaker does not works

As I say before, airplay work as usual from my iPhone, only fail if I try from iTunes running on win 11 machine or my LMS server.

Airgetlam

I wonder if there is something different in the implementation of AirPlay on non Apple OS’s, in your case, Windows and LMS server. Given that they’re installed by Apple (I think), there shouldn’t be, but it does strike me that where you’re having issues is from non-Apple devices.

Bruce

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