Contributor I

Answered

Airplay Problem Sonos Era 100

90 replies
3228 views

Airplay wont work in era 100 from windows pc itunes, but airplay works from iphone and other airplay devices work from pc.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Corry PAnswer

Sonos Staff

Hi @Symphony et al

Welcome to the Sonos Community!

We are aware of an issue whereby some Sonos speakers will be unable to play AirPlay feeds from a Windows PC running iTunes software, and we are investigating. We have no estimate for when a fix might be put in place, but I will update this thread when I hear of it.

In the meantime, you should be able to play to affected speakers by AirPlay-ing to speakers not affected and grouping the intended speakers in with it, where this is an option. Era 100, Era 300 and Move 2 speakers are affected by this issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Ken_Griffiths

Perhaps try moving the speaker nearer to the local router and see if that maybe resolves the issue.

C

Cdsalgad

Enthusiast I

Exactly same probablem here, only era 100 with the problem, move, roam, beam and symfonisk working well.
Sonos technical Support does not find a Solution.
I am totally sure is a firmaware issue of the era 100 related to airplay 1. Airplay from iPhone or iPad works ok (Airplay 2).
Last firmware update around a month ago.

really disappointed.

Ken_Griffiths

Maybe see these links & requirements for AirPlay 2 …

https://support.sonos.com/en-us/article/stream-airplay-audio-to-sonos

https://support.apple.com/en-gb/101611

Edit: Note in the first link shown above, it mentions… "You can also use AirPlay 1 to stream system audio from macOS to Sonos, but you may experience a delay, or audio interruptions”.

C

Cdsalgad

Enthusiast I

Airplay 1 has works perfectly good for years…today still is working in all my Sonos speakers except Era 100…

Ken_Griffiths

Airplay 1 has works perfectly good for years…today still is working in all my Sonos speakers except Era 100…

I’m sorry I can’t really add anything further, as I usually just AirPlay from an iPhone, or iPad, and that seems to be working okay. What App/source-device are you using?

C

Cdsalgad

Enthusiast I

iTunes running on a win 11 machine.
Raspberry pi 5 running LMS (lyrion music server)

Airplay 2 from iPhone or iPad or macOS works ok.

With airplay 1 the Sonos app shows the Era playing, but no sound is produced.

thanks

R

Rizzo780

Contributor I

This is exactly my problem. I have a massive library on my computer so I have always used iTunes to airplay. Stopped working on Era 100’s, but my roams work just fine. I even tried moving to the windows “apple music” app, but that didn’t work either. Over an hour on the phone with support and they couldn’t find the issue. I can also play from my phone through airplay.

C

Cdsalgad

Enthusiast I

We need Sonos fix the the problem.
I am 99% sure is a firmware issue.

C

Chris1310

Lyricist II

LMS Airplay Bridge plugin uses AirPlay 1/RAOP . On newer models (ERA 100, ERA 300, Move 2, Roam 2, Arc Ultra) in a recent firmware update appears to have disabled RAOP audio. My workaround is to play LMS to my Roam SL and then group my Move 2 to the playing Roam. Then they both play and can adjust their volumes independently in the Sonos app. The correct solution is for Sonos to re-enable RAOP in their newer models via a firmware update.

C

Cdsalgad

Enthusiast I

Good idea, I am going to test it tonight!

thanks.

Show more replies

Sign up

Login to the community