Speakers

1 Nov 2017.

One of my speakers is completely dead. I was, before it died, one of a stereo pair - but just stopped working. I have swapped the lead with another speaker and it is not the lead (the lead supplies power to its original speaker). So its just dead. No light. Not recognised. Why has my speaker died? I a not happy.:@ Oh and its Play 1

Is there a latency when using 'Line in' in Play:5, Connect or Connect:Amp? Is it identical for all devices?

when trying to play music from Napster on my Sonos system I get a message saying Login information not valid ? I recently changed the password on my account and also changed the bank account we pay from but it did still work.

I'm really curious about the new Sonos ONE as an addition to my current setup (Two Sonos Play1s), but I'd really like to see one in person. WIll the Sonos ONE be sold in Apple Stores like the Play 1 and Play 5? Will we see a price drop in the Play 1?

I did setup the Sonos One speakers initially as individuals speakers so that I could play with the Alexa features. Today I went to turn the Ones into surround speakers for my Playbase. It keeps asking me to press and release the button on the back of the left speaker, at which point it fails. “! Surround Setup error”. Any advice?

I currently have my garden speakers ran off a Connect:Amp and they work fine, and I also had the conservatory speakers running off the same amp, with a switching unit in between. However, I have sold my speakers, and for aesthetics would like to get rid of the amp and get a play 5. However, will the headphone out be able to power the speakers in the garden sufficiently or not?

I see Best Buy has the Play 1 on sale for $185. Is it being phased out or just reduced in price due to the One being available?

Hi, I have a Play 5 (bought 2012 and so out of warranty), and today the light went out and it can no longer be detected in my network. I tried a reset (power off, hold mute, power on) but nothing happened. I then checked the power supply by connecting the lead to another Sonos speaker, and the power supply works perfectly - and so no issue there. All my other Songs speakers are detected ok. Am worried my speaker unit is knackered...can anyone help? Thanks, Paul

I've just got my first Sonos product, the One, yesterday. I noticed last night that the LED stripe was flashing white. All was quiet in the room and Alexa wasn't active, it just kept flashing until I cycled the power. Can anyone tell me what this means?

I have a Denon DP-200USB turntable which has an internal amp and I have 2xPlay:1 speakers and a Connect. How do I configure this to work?

I just bought the sonos one and when I first set it up and used it saying “Alexa play radio “ she played the radio saying “Alexa play pinks new album” she streamed it but now all I get it “something went wrong” I have reset to factory settings and reloaded the apps and set the system up again but now all she will say is “something has gone wrong” oh except if I had how the weather is then she will tell me !!!!!!! What to do to fix?

Why have you not designed the new Sonos One to fit the same wall brackets as the existing Play 1? This means I have to buy (and mount) a new bracket. More expense, plus at the moment nothing is even available!

A lot of posts here ask about a way of playing from computer/phone to Sonos, or using it as PA. One solution, is using "SWYH" from computer, which is working - but has 2 seconds latency. I found an Android application, that can send with 0.2s latency. Download "AirAudio". By default it has the regular 2 seconds latency. Go to "Settings", "SONOS", "Audio format" -> WAV. Now you can change the "Audio delay". With trial and error, I reduced it to 0.2s and it's working great. In other environments it might be slightly other value. Now, the questions is - how do they do it? And can we repeat that success in a computer program?

I would like to know if it is possible to connect direct with Bluetooth iPhone to Sonos play 1 Moderator note: We updated this article in October 2023 with new information below.A complete list of products that support Bluetooth can be found here: Use Bluetooth on Sonos

Let me first start by saying I love all of my Sonos products and they have been a dream come true in every aspect. Until now this seems like an obvious thing why on earth would I want to replace both of my Play 1's with Alexa speakers who needs 2 Alexa speakers within 15ft of each other? When I saw this i thought it would be the coolest thing ever my surround is in the main living room at my house where my family spends most of their time just swap a rear and i get an extra Play 1 for somewhere else in the house as well as the new Sonos ONE / Alexa speaker for the most used room in the home. However this can't be done am I the only one who thinks this is a bonehead idea? If you replace both rears with ONE's than you have 2 Alexa capable speakers in the same room and if you just buy the ONE and don't use it for a rear than it is literally just an Alexa with a Sonos sticker on it right? Please tell me Sonos knows about this and is trying to fix it.

Is the One stand the same as a Flexon stand for the One Play? I’m trying to buy one for my One.

Been waiting to hear news about when this will happen and am starting to think it never will. I have Sonos and Alexa in every room. I did this with the assurance that Sonos and Alexa are going to work together. There has been next to no news regarding integration for the past 6 months.... When can we expect to hear about Sonos and Alexa integration? Is it still happening? Please any update would be appreciated.

Hi, Anyone know if you can get Sonos Play 5 replacement covers/grilles? I have a few dents in mine. Haven't been able to locate any. Thanks, Jon

Now that the new Sonos 1 is on the market, I was wondering if the this new product will be considered an upgrade of the Play: 1 and therefore Sonos will no longer continue to update the Play:1 in the future. I know that this happens with hardware and applications made by other manufacturers; so why not Sonos? I asked myself. My reason for asking is: I am considering extending my Sonos system, and to be quite frank, I’m not that interested in Alexa, so my preferred option is to continue purchasing and using Play:1. However, if there are plans that Play:1 will become 'obselete' obviously I would like to know before committing myself to buying more Play:1's Thanks. Peter

First off I know it's down the road a few months but I was curious if an insider or someone who frequents these forums might know a bit. I am stoked for the One coming out tomorrow - price point and features are what I have been waiting for. Unfortunately I am team Google and could care less about Alexa integration. I am interested in pulling the trigger on 3 One speakers in the coming days but I was hoping to grab a bit of info on the integration first. I was hoping someone knew if the the integration with Google would go as far as me being able to treat the speakers as essentially Chromecast Audio devices, or would it be purely interacting with the assistant? Like I know Sonos wants me to use their app and all, which I have used at family and friends houses, but If the speaker is running the assistant it doesn't seem to far of a stretch to think the speaker would show up in some fashion in the Google Home App? I feel kind of sketchy about purchasing a product based on promis

Hi I have an issue with my sonos play 5. It was purchased on January 24th 2015. After the last update it never turned back on. I have tried on the power cord of my playbar and my sonos play 1 and held down the mute button reset but still not working and no lights have come on at all. Any help advise or suggestions greatly appreciated.

I would like to put a Play-5 in room #1, and another Play-5 in room #2. Room #1 has a CD player and Room #2 has a TV with an analog line output. Physically, I can plug the CD player into the line in of Play-5 #1 and I can plug the TV into the line in of Play-5 #2. If I do that, is there a way the system will let me select something like "Line-in from room #1" or "Line-in from room #2"?

So, elektrowelt sells play1 and play5 zoneplayers. The main differences between these? They have a price difference of 350€. And can you connect a cd player to a play1 zoneplayer eg does it have a line-in option? So that you have a play 1 zoneplayer and 2 regular play1 speakers, do you get them to all play the same source from the CD player?

How to get no Latency from the dj mixer and through Play 5 Line-in. I have changed the compression setting to uncompresses but theres still a slight lag.