Spaces & Setups

The subwoofer Gen 3 was made to work or is just a pease of decoration? I am trying to connect this pease of decoration for two days already and nothing works.. 

Hello,there are so much dis-mal-functions with the new mobile app. It seems you have no date for publishing a fixed release. True ?Could you please put the S2 release into stores ?Thx

Want to queue albums or tracks, play next or add to end of queue or just play top tracks for an artist... JUST CANT DO ANY OF ITAlso with volume please bring back digits as well as slider, lots of us have a sweet spot depending on what we're doing while listening. Did none of this come up with beta testing. Major fail SonoS!

I have the original S1 Sonos setup with 8 speakers.  All but one are variable volume.  I have a Play 5 that is fixed.  I have other Play 5 speakers which are variable.  How do I change the 1 fixed volume speaker to variable?  Thanks for any insights.

Is there a way of connecting a Sonos Era 300 to ring with a third Gen Ring doorbell works on some of my other devices but not my Era 300s?

Used mainly for streaming iTunes library. At first not recognising the shared music file on my NAS. I then loaded the Sonos S2 App on my Mac Studio and was able to delete and re-enter the music directory on to my Sonos Port. Next, still on my Mac, my NAS password was not accepted so I deleted the password and re-entered it and this time was accepted. From my iPad, my NAS music folder was visibly present on my Port including album art. So S..L..O..W, but I was able to select a file to play, however, on every occasion I got a “something went wrong message”. This is where I am now, no music able to play yet. Fortunately, I have another brand of streamer which continues to access and play from the same music folder. If the Sonos app problems still persist in a month’s time I will ditch my Port. I feel sorry for those users who have invested intensively in Sonos products. My Port is connected by ethernet and I have also dis-connected my boost.

Is it possible to revert to the previous version of the app. I installed the new version about a week or ago and now my entire system is pretty much unusable.  I can’t play anything from my music library which previously was fine and if I try to play a radio stream it plays in random rooms and I can not turn it off.

“The Sonos app is redesigned and better than ever. Get the latest update now.”Yes, that’s honestly the banner at the top of this page:Sonos liesHilarious Sonos - let me rewrite that banner for you:The Sonos app is redesigned and worse than ever. Get the latest update now if you want to lose a lot of functionality and really regret doing it.Looks like their headphones will be released this week and I won’t be throwing good money after bad - a boycott might remind them who pays their wages.

My desktop app has failed to update - the help page says delete it and re-download - can anyone tell me where to download this from pleas as cannot find any links at all?Has anyone else had the same issue? 

For those (geek, advanced android user) who want comfort and not wait for the return of this function, with Android only and luck, you can use the much missed Macronos application (His dev should have been hired by Sonos...).But you have to find the apk on an alternative store.Afterwards it's quite intuitive.And there are many other features, such as quickly launching a favorite on a speaker or a group of speakers.Macronos has still been working as well for years even though this App is no longer supported. Oh thank you very much!By the way, another feature that is really missing and which does not appear much as feedback is the control via the notification bar and the lock screen.Having to systematically open the app to adjust the volume or stop the music is simply a nightmare!It is urgent need to restore this control!  

Has anyone experienced the same problem that the roam will not connect to any other speakers in group? It will only play individually.all other speakers in my house can group, but this problem has now only came around since the update  

App randomly tells me no products are connected, makes it's own decisions when to increase or decrease volume, and at the moment tells me Abba is playing although I know 100% it's Black Sabbath!How can I go back to the previous version.?Not running a large or confusing system - 4x1's, 1x3, 1xconnect. 

How frustrating. I spent all day trying to get Sonos to connect to my iTunes library (music folder).  End result, I had to turn on file sharing, but my MAC would not allow me to do so. sTo get around that I opened terminal and did it manually via command line - sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.smbd.plistwhile you have terminal open type whoami to see the name you are logged in with and use that when prompted for user name and passwordso go back into system preferences-sharing and be sure file sharing is now turned on from manually turning on in terminal... be sure you click on the music folder and click options and make sure to check the box for “share files and folders using SMB now go back to Sonos app on your MAC and manage - Music Library Settings - and click the plus sign under the empty box to add location of your music. Choose the last option (network device or NAS drive). Here is where you need to put your \\computer name\location of your music and

Thanks for making the app such that I can’t even run it on my preferred old devices (and killing the old S2 app, which worked on everything in my house).  Not everyone wants to buy a new phone every year.  The last thing I expect is for my stereo system to essentially be useless because I can’t run the app anymore, especially from things like an old iPod touch (which I keep using for music).  I expect these things to work for more than three years.  Apparently, you don’t (at least on the software side).

I was looking into a new soundbar recently and had pretty much decided on a Sonos Arc.  On the tail end of my research I came across a post either on this site or on reddit that was talking about how Sonos didn’t support DTS:X or DTS-HD, and while a lot of new BluRay’s are coming with Atmos tracks now, many BluRays still only have a DTS:X or DTS-HD track.  I am in the same boat as I still play a lot of physical media, and just assumed at the Sonos price points they would support every codec under the sun to make it easy on the end user, it just plays everything. As I further researched this I read a lot of comments about how it’s because of a DTS licensing issue?  Is this the official answer?  There was an article on The Verge that said, “Sonos finally adds DTS audio support to its home theater lineup”.  However, when you read the article it says, “Sonos only seems to support standard DTS Digital Surround, so you won’t be able to get the most out of sources that use the higher specced

Hello, what needs to be added to a Sonos system to give you the option of adding a remote control (Roku in this case)?I have 2 Five’s giving me sound from my projector. I through adding a Sub would give me the option to sync with a remote, but not luck. Just making sure I’m not missing anythign before I return the Sub.(happy to see lots of other users requesting Sonos to introduce a physical remote control)

So, I’m thinking about putting together an outdoor theater on my pergola which already has the Outdoor (Sonos) Sonance speakers wired to a Sonos Amp. The last piece of the puzzle is getting a projector and setting it up to work with the Amp and speakers. What I’m wondering is if this is possible using AirPlay 2 completely through WiFi. The projector I’m looking at is either the Samsung Freestyle 2 or the LG CineBeam PF610P.  Does anyone have any advice they might offer?Cheers!

I have an array of S1 compatable speakers and amps. I just purchased a Move speaker (not the Move2) as you can convert it to be compatable with ios S1 app. The problem is the option to downgrade within the app seems to be unavailable at the moment. How can i downgrade the move speaker?I have tried setting up the speaker in S2 thinking i might be able to downgrade it there and then delete the app and seach for the speaker but can’t find the function in the S2 app either.Any help of advice greatly apprciated.

Hi, just wondering if anyone could recommend a good (or even just functional) multi-room sound system?!

Sonos, did you fire your UX Designer on your most recent update.  It is a horrible.  I’m not sure it even works.  Still trying to get my system working. It’s difficult or impossible to play the same music on all speakers. 

Hi Sonos Community,I plan to swap my exisiting in ceiling speakers to Sonos ones and wanted to ask which size would fit.The hole in the ceiling is 210mm.Would 6” or 8” fit best. Thanks in advance

I was able to buy a couple of Sonos One and a soundbar why my company moved in a new location and was eager to make them play. I must add that I own a complete system at home and was very happy with it. The was is the key and everything said was before the f%”=)&?/(ç”(&g update the S2 App. I have applied a factory reset to the units and tried to build a new system. Then it quickly turned to a real nightmare.First of all, the Sonos App wants to know your exact location. Except of trying to get a maximum of data about you, I don’t see the point.Then the App was able to find the first Sonos One and tried to connect it to a WiFi network. So far so good but the WiFi network selected was not the one my smartphone was connected to.After many other iterations, I believe (absolutely not sure) my smartphone and the Sonos One were on the same WiFi network. Then came the update of the Sonos One since it was disconnected for about a year. The update was, guess what, unsuccessful …You can tr

My system has worked fine since the upgrade but this morning I’m unable to connect via the App or manually.I deleted the App and reinstalled but still doesn’t connect, no support available till Monday. 

Can someone help me. I’ve been trying to get through to Sonos technical help but despite being on hold for over 2 hours a number of times I can’t get through.  my sub has stopped connecting - it’s a sub 3 and has a solid white light. The app says it has no network connection - the arc works fine. I’ve tried a factory reset but no joy. Any ideas ?