Spaces & Setups

No volume control. I have a new Onkyo RZ830 and new Connect. Set up works fine. The Connect as well as all other Sonos devices are seen on the net (other forum strings have stated this is a problem with this Onkyo but not in this case). Power and input switching work fine. In the past, the Set Volume in the Works with Sonos menu on the Onkyo needs to be set quite high to get a good dynamic range on the Sonos app volume control. This has been an acceptable method. On this set up, the Onkyo volume gets set at what ever level you choose (or last level) but the Sonos room volume control has no effect. Setting the room Advanced settings volume to "pass through" allows the Sonos app volume slider to move but has no effect on the volume. Setting to "variable" is not allowed as the app defaults to "fixed" when "variable" is selected and setting to "fixed" is obviously not the solution. To be honest, I don't recall using the "pass through" setting in the past but that may have bee

As of 10/28/2019 version 10.5 of the app requires Android 7.0 or later. We purchased a PLAY:5 planning to use our Android 6.0 phones to set it up. Is the 10.4 version still available? Otherwise a new phone ($$) or we own a boat anchor.We plan to use it exclusively as an internet radio.Any helpful info will be appreciated.

I'm considering to purchase the Sonos Amp, in order to replace my Yamaha A-S700 amplifier and Sonos Connect.The speakers I'm using are a pair of Monitor Audio Silver RX6 floorstanding 2.5 way speakers.I'm wondering if the Sonos Amp will be a good match, and be safe to use, since the power rating of these speakers is a bit less than the recommendation.Specs are:System Format2 1/2 WayFrequency Response38Hz - 35kHzSensitivity (1W@1M)90dBNominal Impedance6 OhmsMaximum SPL114.8Power Handling (RMS)125WRecommended Amplifier Requirements40-125WBass AlignmentDual Chamber, Bass reflex with differential tuning.Twin HiVe®II port SystemCrossover FrequencyLF: 700HzMF/HF: 2.7kHzDrive Unit Complement1 x 6" RST® Bass driver1 x 6" RST® Bass/Mid driver1 x 1" (25mm) C-CAM® gold dome tweeterExternal Dimensions (H x W x D)905 x 275 x 310 mm(35 5/8 x 10 13/16 x 12 3/16 inch)Weight (each)16.4 Kg (36.13 lb)

Sonos on my iPhone no longer lists “songs on this phone” as an option. How can I listen to my iTunes library on my sonos?

Hi, im looking to build a whole home audio system using a combination of Onkyo 787 receiver, a Sonos connect to power the 3 zones within the receiver and multiple Sonos Amps to power additional zones throughout the house. All speakers will be hard wired to the receiver and Amps. A couple questions with this set up... 1. Can my Onkyo receiver play Sonos if the source is selected? 2. Since these are all hard wires, should there be an audio delay between the zones powered by the Onkyo receiver and the Sonos Amps? I’m new to sonos and want to understand any issues prior to going all in. Thanks everyone for your help!

I have a Beam with sonos sub and play 1 speakers in my living room and I am looking to replace the Beam with sonos amp and Mission floorstanding speakers. The reason for planning that is because I think it might give me a good option for music and movies in same area rather than setting up the speaker in another room. I don't have an amplifier so need to get one if I set the speaker separately. I don't know how well the phantom centre works for movies with sonos amp as there is no option for that whereas from the beam dialogue is quite clear. Hope you could share your thoughts. Thanks

I’ve just received an offer to get a discount off the purchase of a Boost to replace my Bridge, claiming better performance. (Before end of year offer)I’m not aware of any issues with my Sonos system.Is the Bridge going to remain in support or is it being dropped/obsoleted in the near term?If not then I see not need to spend funds for no apparent gain. Perhaps a Sonos Support Employee can advise on this, please?

I have my playbar and two play 1’s connected for surround sound.  For those that do the same, what do you keep the TV Level and Music Level at?  Also, what is the difference between TV Level and Music Level?

 I have a Sonos Connect device that's connected vie digital connection to my home hifi Dac's. I want to enjoy the highest available Hi-Res streaming Audio available , In Tidal , there is a HIFI stream account and Premium account. the HIFI is about $26 a month that 2.5 more expensive then the premium billed. Is the Sonos Connect device can accept / deliver the 1411Kbps that in the HIFI expensive account ? I want to choose the right Tidal account but its depend on the Sonos Connect capabilities. Thanks

I have the option of running ethernet cables to each of my speakers in my small theater: PlayBar Sub Play1s Surround Is there an advantage to doing so? It plays fine now via WiFi but my signal is not that strong in this part of the house.

I asked this Apple / Trueplay question a year ago and went with a borrowed phone, now have a few more Sonos and wanted to get my own Apple whatever but the Sonos support page is pretty much no help.---------https://support.sonos.com/s/article/3222?language=en_USSupported mobile devicesTrueplay tuning is available on all fully-supported iOS or iPadOS devices that can run the Sonos app,----------Trying a chat session was equally frustrating with the same answer.Not having owned an Apple anything since my Apple II how do I figure out what devices are fully supported? Knowing which will soon be unsupported so I don’t have to buy another soon would be good too.  

I recently installed a WD  NAS on my systemI uploaded all of my fairly extensive music library up to the NAS with no issues.When I try to add the Folder on the NAS to Sonos with the Windows App I can see the folder in the add music services window, but the “button” to select it is greyed out.I have tried it in both the public and private sides of the NAS, and have tried moving the folder out on it’s own. I have done some research on permissions and think I have things set up correctly but cannot get the ability to select the folder.I assume it is some sort of a permission problem but am at a loss to sort it out.Can someone advise me?

Just received email from Sonos suggesting I replace my bridge with a boost. The mail is non specific as to why? Just really says it’s old! my bridge is used as a stand alone booster to extend range of my Sonos to the garden (which is well covered by a mesh Wi-Fi system). What exactly is “wrong” with bridge (apart from the known dodgy psu) that warrants replacement? Or is this a warning for end of support?

Trying to connect a Cambridge audio CD player to Sonos- using a coaxial digital output via digital to analog adaptor and from there to the rca inputs on the Sonos connect. My app shows line in disconnected greyed out - I can see CD player below as a source but can't activate as the line in is the issue-  suggestions?? Have powered off- doesn't change.

My Pixel phone just got updated to Android 10 and now there is no song listed on the lock screen. Just the artist and the controls. What happened? I tried to search for the answer but search is horrible on this forum. There is no way to sort by recent, it just jumbles them all up trying to show you what is relevant (it failed). Thanks - Steve

After updating to 10.4 the sound quality got worse. The bass is really low, had to tweak the equaliser up all the way. Still, it sounds hollow and no real punch. Calibrated with trueplay, didn’t fix the problem. Anyone having the same problems? Sonos One and Sub.

I've moved over to straight wireless setup and curious if there is any use for this bridge I have.

I have a Samsung 8K QLED TV (dying for content) connected to a Sonos Playbar, Sonos Sub and Sonos Connect Amp that drives two in-ceiling rear speakers. The Samsung Connect One box and the Sonos Playbar are connected to my home network. The Connect One box receives my TV signal over HDMI. The Connect One connects to the Sonos Playbar via the digital audio cable. My readings suggest to me that in order to deploy Dolby Digital or DTS one must connect to the soundbar via HDMI Arc (way over my head here!). The Sonos Playbar does not have an HDMI Arc input. My simple question – Is the quality of my sound being compromised due to the lack of HDMI Arc on the Playbar and if so, is the solution to replace the Playbar with a soundbar that has an HDMI Arc port? Or, is there a tweak to my configuration that would enhance the surround sound experience to be comparable to Dolby Digital or DTS?  Thanks!

Hello Everyone,Having spent many years and way too much money on hi-fi kit, I am selling most of it and going for wireless kit. I already own a pair of HomePods which sound great, but I am disappointed by the lack of EQ settings - my preference is more treble and bass, as I am not overly impressed with the linear sound from most systems.I recently auditioned my friends Sonos Soundbar, sub and 2 x Play one’s. I was very impressed and I liked the ability to adjust EQ settings to my preference. I am planning on starting out with the Sonos Amp to connect it to my existing hi-fi speakers and adding a turntable. From there I will add Sonos Play 5 or Ones to additional rooms. My question is - does anyone know if the Sonos Amp has the ability to adjust the EQ settings when used with hi-fi speakers and a turntable? Could I add a Sonos sub to the hi-fi speakers for additional bass and still just EQ settings?Thanks,Andy

Hello everyone! I'm reviewing a Sonos Move speaker. So far it's been doing great except for one little caveat: When I use Bluetooth mode its volume decreases considerably. I presumed there would be a difference, but in my case the BT volume (at Max) is just about 50% of that of WiFi mode. Do yours have the same issue? Thanks!

I have a Google home hub and a Sonos beam and I would like to set my default speaker for the Google Home Hub to the Beam speakers. When going in to the Home app it doesn't recognize the Beam, or at least it doesn't allow me to add the Beam as my default speaker. Anyone else has this experience?

I have just set up a new Amp in my great room. It powers 3 pairs of speakers through an impedance matching distribution system with separate volume controls. I have also ran the Amp’s sub out to 3 powered subs in the same room. This room also has a Playbar, Sub, and 2 Play 3s as a TV surround set up. I use the Amp for music mainly and occasionally group them both together for big sound.  The new Amp settings menu has a “calibrate sub” feature to, I assume, adjust phase by comparing A to B test tones etc. I see the widget but it won’t start. Any ideas or success from anyone?

It seems that I can only turn on the Sonos Move if it sits on it base. Is this the way is supposed to be?

Hello, I own several different Sonos products. I recently purchased a Sonos One for the bathroom and grouped it with a play 5 located next to it in our bedroom.The grouping works, however if I use Alexa to control the Sonos one it only play on this device, but not on the play 5.Is there a way to avoid this and have the music play on both if they are grouped - and if not, why….?Thank you guys!

I was tempted to pick up a couple of ‘Play:X’ speakers being sold used.  I’m not talking about a generic term for any of the Play:[1,3,5] speakers --  they literally have ‘Play:X’ as the model name on the bottom. Most Sonos:One’s I’ve seen are labelled “One” on the bottom, so it makes me wonder if these are some sort of prototype or pre-production model of the Sonos:One?…   Concerned that Sonos may not allow them to work if they were never intended to be found out in the wild.  TIA for any info…  Paul.