Spaces & Setups

I chose not to update after reading all the bad press. Decided to wait until SONOS would have fixed things. Just now I discovered that the SONOS app on my iPhone had updated ALL BY ITSELF. To me that is unacceptable, it’s a total mess now, can’t play my music library (although that feature was already missing since last week), can’t find my favourite radio stations, alarms etc.. Besides that, it is all totally counter-intuitive. Cannot believe SONOS forces this update on us. This is NOT OK SONOS. Has this happened to others; having update installed without giving permission???

Hi, with all of the fall-out from the new Sonos App Launched on 7th May, I’ve had an idea which would certainly address many people’s concerns regarding the new user interface and problems which people are experiencing regarding accessibility and usability. As Background I’m totally blind and a voiceover screen reader user on IOS, so my main concerns relate to accessibility of the new user interface. Would it be a possibility to have all of the functionality of the new app but with two different user interfaces (contemporary which would be the new redesigned app) and Classic (which would be the old app layout with tabs across the bottom and the same operation as before. In the settings menu, in app preferences the user could select the appropriate interface for them, Contemporary or Classic, and be presented with the app looking and operating in the way they want it. All of the functionality which underpins the new app and the firmwear on each device could be retained and the user coul

I’ve been a Sonos user for over 19 years.I’ve been a Product Manager for over 15 years (manage a team of 75 people.)The new app is unimaginably bad.Honestly the only way to fix this is to fire your product management team.  

HelloI’ll keep this short; but first let’s address the elephant(s) in the room straight away….Yes, the Sonos App is still somewhat of a work in progress. Enough said on that. Sonos Ace headphones do not connect over Wi-Fi in the same manner as other Sonos products; and therefore do not appear as a “speaker” in the Sonos app. That’s good news as the Ace Headphones will not impact the number of Sonos units on a single system which is 32. Assuming I’ve made the correct interpretation 😂🤔I imagine that the latter comes as a shock to most. I always thought putting Wi-Fi radios into a headset is a bit much…but maybe it will come in the Ace Gen2. 😂🤔Nevertheless, from reviews by the likes of The Verge; the Ace’s have the chops to compete with well-established headset competitors like Apple, Bose and Sony to name a few.Sonos (IMO) seems to have checked all the boxes such as: * Comfort and Fit for a variety of head-sizes (as well as eye glass and/or ear-ring wearers) Premium construction and

Basic functionality is missing from the new app.  I cant even see what volume number speakers are on unless i click into the group.  Syncing all grouped speakers to the same volume feature would be super useful.  Doesn't seem like Im the only one who isnt a fan of the new app.

Does anyone else wish Sonos would make a home theater “receiver”.  No built in amplifier, just a connectivity device to connect your projector or TV, Chromecast, Fire TV, etc.  This receiver should also allow more flexibility in which speakers you choose for the various channels of your surround sound setup.  E.g., you could build a surround sound system using all Fives or an Arc with Fives as front left/right.I have a long throw projector and have to run a 25 ft HDMI cable from the back of the room to the Arc in front.  Would be much simpler if I could just connect the projector to a receiver in the rear of the room - no long HDMI cable to soundbar in front.  And would prefer discrete speakers in front for better left/right separation.And please can we join two Sub Minis to a single speaker/room?  I much prefer the punchy Sub Mini to the boomy Sub.  Allowing the user to select crossover frequency for the Sub would also likely solve this - I used to set my sub crossover around 40 Hz be

HiThe question is often asked “does a Sonos Sub improve the listening experience of Sonos speakers”. IMO the answer is “Yes”. The more prudent answer given by community members (in most cases) is to suggest that the person asking the question allow their ears to make the final judgement. Meaning…purchase a Sonos sub and return it within the Sonos return window for your region; if not satisfied.  In the US the Sonos return window is 45 days. You can also do the same from a local or online retailer that offers a reasonable return policy/window.Sonos speakers (IMO) are great but none offer the low-end that I prefer...not even the excellent Sonos Five. However, there are considerations. As you are aware Sonos offers a full size sub and now after much lobbying by community members the Sub-Mini. Both subs serve a specific purpose for their intended use. Before I go further…to keep things simple in this discussion…”Cost” is not a factor of consideration regarding the full size sub versus the

Why release software before it has been checked? - why discontinue working apps (DesktopApp) before supplying an updated one? - why do Sonos continue to employ useless software engineers instead of populating the workforce with more able 12 year olds?At least Apple support devices for at least 7 years - my 18 month old Sonos set up seems obsolete already.I was just sent this in an online chat “To access your music library on Sonos, you can stream it from any computer or network attached storage drive to your Sonos system. Here's how you can do it using the Sonos app for macOS or Windows”   - the chat ended when I asked where to get this App. 

Hi this is somewhat confusing and would have expected the Sonos site to be more wizard like to assist choosing a turntable. We have an arc, sub and 2x plays 1s in the lounge, we have play bar and 2x 1s in bedroom. We have a 5 gen1 in kitchen and a play 1 in the study. we would like to add a turntable to the mix. Ideally hooked up in the lounge to the arc and I revive I need a pre out amp integrated into the turntable and connect that to a port or connect which will enable the turntable to play to any speaker? The other option is to buy a high end turntable that has WiFi built in? Thank you

After the past App update desaster I wonder whether anybody can name functional alternatives to Sonos Amp products of other manufacturers, that allow to stream internet radio as well as play NAS-based music? I would like to move away from Sonos, but lack knowledge of serious alternatives.

I guess they want the message coming from Google searches to be as positive as possible. 

I was determined to buy the Sonos headphones as soon as they were released. Now I'm hesitant, to put it mildly… My trust in Sonos has diminished considerably after the debacle of the ‘new app’ that removed much of the functionality I'm depending on.

Hi, I was having trouble controlling the Playbar unless I was within a couple of feet. If I sat down on the couch, approx 10’, playbar would not respond to remote. I went thru the process of adding a universal remote. When you get to the option of “did it power on” select No, it will then try a 2nd code, select “yes”. All good, can control from anywhere in the room now

I’m really missing the now absent AutoPlay feature on Line-In ports as of the latest 80.00.08 (BOOOOB?) update.As I’m using a Sonos system (2xFive+1xSub gen 3) in my office as the main driver for my Desktop PC (Linux, premium sound card connected via jack to Sonos’ Line-In port) I find myself (annoyingly)often having to open the app on my phone in order to enable this Line-In port.This whole operation is really unnecessary since I’m quite confident the Line-In config option still exists on OS2 and porting/refactoring this feature wouldn’t take a huge effort since we’re just talking about a toggle that enables a config flag in the existing OS2 platform (just guessing here).I know for a fact that the current firmware on all my devices was OS2 while using the previous app, so obviously the API to do this is still available.Beautiful hardware that’s constantly apologizing for it’s PoS software.

Want to queue albums or tracks, play next or add to end of queue or just play top tracks for an artist... JUST CANT DO ANY OF ITAlso with volume please bring back digits as well as slider, lots of us have a sweet spot depending on what we're doing while listening. Did none of this come up with beta testing. Major fail SonoS!

Used mainly for streaming iTunes library. At first not recognising the shared music file on my NAS. I then loaded the Sonos S2 App on my Mac Studio and was able to delete and re-enter the music directory on to my Sonos Port. Next, still on my Mac, my NAS password was not accepted so I deleted the password and re-entered it and this time was accepted. From my iPad, my NAS music folder was visibly present on my Port including album art. So S..L..O..W, but I was able to select a file to play, however, on every occasion I got a “something went wrong message”. This is where I am now, no music able to play yet. Fortunately, I have another brand of streamer which continues to access and play from the same music folder. If the Sonos app problems still persist in a month’s time I will ditch my Port. I feel sorry for those users who have invested intensively in Sonos products. My Port is connected by ethernet and I have also dis-connected my boost.

“The Sonos app is redesigned and better than ever. Get the latest update now.”Yes, that’s honestly the banner at the top of this page:Sonos liesHilarious Sonos - let me rewrite that banner for you:The Sonos app is redesigned and worse than ever. Get the latest update now if you want to lose a lot of functionality and really regret doing it.Looks like their headphones will be released this week and I won’t be throwing good money after bad - a boycott might remind them who pays their wages.

For those (geek, advanced android user) who want comfort and not wait for the return of this function, with Android only and luck, you can use the much missed Macronos application (His dev should have been hired by Sonos...).But you have to find the apk on an alternative store.Afterwards it's quite intuitive.And there are many other features, such as quickly launching a favorite on a speaker or a group of speakers.Macronos has still been working as well for years even though this App is no longer supported. Oh thank you very much!By the way, another feature that is really missing and which does not appear much as feedback is the control via the notification bar and the lock screen.Having to systematically open the app to adjust the volume or stop the music is simply a nightmare!It is urgent need to restore this control!  

Has anyone experienced the same problem that the roam will not connect to any other speakers in group? It will only play individually.all other speakers in my house can group, but this problem has now only came around since the update  

How frustrating. I spent all day trying to get Sonos to connect to my iTunes library (music folder).  End result, I had to turn on file sharing, but my MAC would not allow me to do so. sTo get around that I opened terminal and did it manually via command line - sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.smbd.plistwhile you have terminal open type whoami to see the name you are logged in with and use that when prompted for user name and passwordso go back into system preferences-sharing and be sure file sharing is now turned on from manually turning on in terminal... be sure you click on the music folder and click options and make sure to check the box for “share files and folders using SMB now go back to Sonos app on your MAC and manage - Music Library Settings - and click the plus sign under the empty box to add location of your music. Choose the last option (network device or NAS drive). Here is where you need to put your \\computer name\location of your music and

Thanks for making the app such that I can’t even run it on my preferred old devices (and killing the old S2 app, which worked on everything in my house).  Not everyone wants to buy a new phone every year.  The last thing I expect is for my stereo system to essentially be useless because I can’t run the app anymore, especially from things like an old iPod touch (which I keep using for music).  I expect these things to work for more than three years.  Apparently, you don’t (at least on the software side).

I was looking into a new soundbar recently and had pretty much decided on a Sonos Arc.  On the tail end of my research I came across a post either on this site or on reddit that was talking about how Sonos didn’t support DTS:X or DTS-HD, and while a lot of new BluRay’s are coming with Atmos tracks now, many BluRays still only have a DTS:X or DTS-HD track.  I am in the same boat as I still play a lot of physical media, and just assumed at the Sonos price points they would support every codec under the sun to make it easy on the end user, it just plays everything. As I further researched this I read a lot of comments about how it’s because of a DTS licensing issue?  Is this the official answer?  There was an article on The Verge that said, “Sonos finally adds DTS audio support to its home theater lineup”.  However, when you read the article it says, “Sonos only seems to support standard DTS Digital Surround, so you won’t be able to get the most out of sources that use the higher specced

Hi, just wondering if anyone could recommend a good (or even just functional) multi-room sound system?!

I was able to buy a couple of Sonos One and a soundbar why my company moved in a new location and was eager to make them play. I must add that I own a complete system at home and was very happy with it. The was is the key and everything said was before the f%”=)&?/(ç”(&g update the S2 App. I have applied a factory reset to the units and tried to build a new system. Then it quickly turned to a real nightmare.First of all, the Sonos App wants to know your exact location. Except of trying to get a maximum of data about you, I don’t see the point.Then the App was able to find the first Sonos One and tried to connect it to a WiFi network. So far so good but the WiFi network selected was not the one my smartphone was connected to.After many other iterations, I believe (absolutely not sure) my smartphone and the Sonos One were on the same WiFi network. Then came the update of the Sonos One since it was disconnected for about a year. The update was, guess what, unsuccessful …You can tr

Found this today and it actually looks reasonable from Sonos’s perspective…and from the perspective of sonos needing long-term, sustainable, service revenue from us.  again, this is not my opinion  “After having played around with play.sonos.comTried it on , macos ubuntu iOS, on iPad, 17.4.1, 15.8.2 - via safari/firefox -  functional iPad 12.5.7 - via safari/firefox loads, not functional I am left with the impression that going forward; the new app has the same functionality as play.sonos.com  the app is effectively a wrapper, for the web service (API) the app is therefore limited by the lack of functionality currently available in the new web service (API) We as users are being separated from our Sonos devices currently we connect to the Sonos device directly on our local LAN - via the app, the player/device has it’s own operating system - you can also access it either via it’s own http server or as a DLNA/UPnP media device. You can access your device on port 1400 (