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Not sure if anyone can help with this? I have a Sonos Amp connected to sonos one rears, aftermarket speakers and an aftermarket wired sub (REL). I frequently find that when opening the SONOS app, the Sub Audio where you can adjust sub level and crossover frequency is missing but then appears after some time of music playback or when i repeatedly go back and forth between settings. At times it does not appear at all. Is there a fix for this? The hardware functionality operates at intended but this missing menu issue is a fault I have experienced since I purchased the amp. I have tried to use the app on various devices (Pixel 6, Pixel 7 Pro, iPhone 13 Pro, iPad gen 4) with the same symptoms.  Thanks in advance for any help with this. 

I have sonos play 5 gen 2 and roam 1.All are working fine independently.However when I try to group Roam 1 with Play 5 via app, it gets an error essage that say unable to connect, please try again later.Any thoughts?

I have a ZP100 (very retro I know) 🤣 which is in a standard Alexa Group (NOT a speaker Group) with an Alexa Echo deviceIt’s set up WIRELESSLY to play all music through the external speakers connected to the ZP100 rather than the Echo.So Alexa’s spoken responses to any questions we have are routed through the Echo which is as I expectIf our request is radio/Sonos related the resulting music is played through ZP100 and external speaker again as expected.If we issue a voice command to the Echo while the ZP100 is actively playing “Ducking” occurs for the duration of the interaction again as expected, so far so good!The one thing that is puzzling me is that when our Ring Doorbell is triggered the alert on the Echo plays the “Someone's at the Door” alert that we’ve set up but no ducking occurs on the ZP100 which makes the option to “Answer Front door” voice command that we may choose to issue just a little more complicated because of the background noise from the unducked ZP100 To get aroun

A word of caution: when I opened the iOS Sonos app 80.02.44 (updated 3 days ago) you’re immediately presented with new “Terms of Use” which you must Accept to use the app: PLEASE REVIEW SECTION 13, TITLED "DISPUTE RESOLUTION" CAREFULLY, AS IT SETS FORTH HOW THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION, AS WELL AS YOUR RIGHT TO OPT OUT OF SUCH PROVISION. IT IS IMPORTANT YOU READ THE TERMS OF THIS AGREEMENT BEFORE PURCHASING, DOWNLOADING, REGISTERING AND/ OR OTHERWISE USING SONOS PRODUCTS AND/OR SERVICES. It seems all the talk of a class action suit have reached management. In section 13 (j):Right to opt-out of the Arbitration Agreement. IF YOU DO NOT WISH TO BE BOUND BY THE “ARBITRATION AGREEMENT” AS SET FORTH IN THIS “DISPUTE RESOLUTION” SECTION 13, THEN: (1) you must notify Sonos in writing within thirty (30) days of the date that you purchased a single Sonos Product or otherwise become subject to this Arbitration Agreement (or any subsequent changes to the provisions of the secti

 Sending Sonos output to an AVR is easy. What is next to impossible is the other direction!I used a Denon X1800H purchased in March 2024 which has Main Zone pre-outs and ZONE 2 Pre outs. Their capabilities differ markedly. Other builds of this exact Denon model do not come with pre outs. Odd but no mattter. Try Crutchfield. This solution will probably work for other Denon AVRs that have Pre outs for ZONE 2 –possibly other AVRS with slight changes as well. And it works for both digital and analog sources into the avr.Like many of us I wanted to free up the main zone/room’s audio to be heard over my SONOS system so I could play turntable, CDs or live stream concerts from the computer or TV to hear throughout the house, garage etc. Denon however, like so many other AVR brands, make this really difficult. It feels intentional for they expect you to buy Heos speakers --but we already have Sonos!After a month of research and experimentation, including working with Crutchfield, Sonos and Deno

 I’m having lost of problems with it. the conexion is bad with the system, it’s more xomplicated and the selection of the rooms always have problems. i have 11 speakers at home and I can not enjoy my system since the update

 I am trying to switch my port fro fixed to variable output but the setting is no longer available in the iPhone or Windows apps! anyone else having this problem? How to fix?

They sound terrible, OMGMy $12 earbuds are way better !!!Did the cheese slide of SONOS cracker, or is there a problem between the phones and my phone!!! ( tried everything, no tech support , sending them back !!) 

Not counting prior issues/problems/up-down grades to the apps/equipment in the past.How many hours of your personal time have you spent trying to play audio/music from your Sonos whole-home-wireless-audio system with the new app?  4hrs + and counting here...YOU?

I have a arc system with sub and two ones as rear speakers. When playing music from smart tv apps, such as Spotify and watching music videos, I don’t get the best sound quality, like I do when listening to music through the Sonos app. I have found out that the arc system has two modes. One for watching tv, and one for playing music. When listening to music through tv apps, It will only play in tv mode, and you don’t get that good music sound quality the system is capable of producing. So I wonder why Sonos don’t have a manual “switch” for this?  I would love to have great music sound quality also when listening to tv apps and watching music videos.

So the new app sucks in many ways. Here's one. Now that the Alarms function has returned to the app, I find that the time picker to set the alarm time is horrible to work with. Tiny font, hair trigger scroll wheels. Olympic eye-hand coordination needed. Is it just me?

Hi,I have no power with Gen 2 sub. It isn’t the power point or lead issue. (I am an electrician). I have a 1st gen sub that is going strong so I think gen 2 sub’s have a power issue. Paying over $1000 for a sub that doesn’t last 5yr is pretty average.I had a move that the battery stop charging alsoI love Sonos. I have use there products for around 10yrs. I have play 1 x 2, play 3 x 2, play 5, playbar, beam, sub x 2, move and amp Over the last couple years I have experienced the most problems with the app (bugs/delays/app closing). Maybe Sonos needs to go back to there original scope of make a couple of amazing products instead of lots or average ones that can’t outlast their originals  Cheers

Plenty of bad comments concerning the New S2 App out there. In order to provide a balanced opinion. Are there any users that? :-Have it working in all respects. Prefer the new to the previous S2 Version. Do not regret upgrading to the current version. 

Ok everyone who’s going first?🤣 Let us know how if it’s safe to update. ETA I updated. The app didn’t make me sign in or search for my speakers on first start so that’s a win.  80.01.08 (Android)80.01.30 (iOS)Release date: 5/29/2024 In this update: Fixed issues encountered when adding a product that is running older software.   Fixed an issue where VoiceOver on iOS could not toggle switches in settings. App requirementsAndroid 8.0 or later iOS 16 or later iPadOS 16 or later Fire OS 7 and higher 

I have a 2020 LG CX TV with an Arc, 2 Ones and a sub that has been working fine for a year.  Earlier today, the sound stopped coming through the Sonos speakers.  I was able to get the sound to work through the speakers but the LG remote no longer controls the volume.  I have tried the manual setup controls from other threads but it doesn’t work.  Also, if I try to set up the TV in the Sonos app, I get an error that the Arc Mode is not connected but it is.

I have a few sonos products, mainly soundbars and sub for home theater.  I would love to expand to more speakers but I want the ability to cast from youtube music and plexamp, my main methods of listening to music.  I do not like the sonos app for finding and playing my music, making playlists, etc… I know this has been brought up before, but it seems like a missed opportunity.  There are only more sales to be had from supporting more protocols and ways to play your music.  I don’t know if there is an official feature request or similar community functionality so thought I would make this post.

I’m buying a surround sound system. I would wait for a couple of months for the Arc product update, but only so long.  does anyone know when the new Arc will be available for sale? thank you, 

Hi, Sonosstill in trouble to find the way to listen my favourites podcasts via my Home Sonos setup.I have podcasts collection on my Spotify acc, but for some reason, can’t find Podcast section in Sonos app. To address this issue, I’ve created message in Spotify Community portal, but no progress.Still dont know what is the problem.. Details os here: https://community.spotify.com/t5/Live-Ideas/All-Platforms-Connect-re-categorise-podcasts-as-AUDIO-so-they/idc-p/5893811/highlight/true#M282455 As well, my podcasts were hosted by Google Podcasts mobile app. Due to Google decision to close mobile app and migrate podcasts to YTM - all shows I’ve migrate to YTM. Using mechanism provided by Google.Hoped it resolve my problem and I’ll be able to listem podcasts via Sonos. Finally.No way ((Sonos app, select YTM, select Library, select Podcast - it display ONLY 30 shows, even not episodes, as mentioned in some topic here. But 30 shows. WHY? I’ve subscribed to far more than 30 shows! What the issue

I have two separate Sonos networks, one at my house one on my boat. Every time I leave either one of these systems, I have issues connecting with them when I return. My house has a boost that I usually end up having to unplug and then plug back in for my system to work which I think is absolutely insane. My boat is the bigger issue, I don't have a boost on this network, I'm connecting two play 5's to a T-Mobile home internet wireless router.  I'm currently not able to connect to my network unless I unplug both speakers and plug them back in. Sometimes I even have to hold the button down to reset each one. Why is this a constant issue? I've tried other routers before and had the same issue. Should I just drop the speakers in the water and try another brand? So I've tried six times now to reset both speakers on this network and have been unable to do anything with them. Is this where I start my class action lawsuit?  Moderator edit: Combined posts

I live in Italy and here Android users are much more that the Android users that are in the USA…Personally all my family have an Android device, like Google Pixels, and all the house have integration with Google Assistant and Google Home. We are a Google Family.We bought a Sonos Move for have a portable speaker with a gorgeous sound, and I can confirm that it have, but we hear the lack of the Google Chromecast built-in integration.In fact the Chromecast built-in feature is a great opportunity for Sonos, we think, because in this way Sonos Speakers can appear in Media controls of Google Home and so can be controlled by all the people that live in the house. Also Chromecast built-in have plenty of integration with some services that made things really easy.So, we decide that for now Sonos for us it can be only the Sonos Move or the Sonos Roam that have also the Bluetooth, because we need it for limiting the lack of the Chromecast built-in functionality. But we appreciate that in the futu

I’ve been a long time user both at home & office. The new upgrade fails miserably!!!!  The previous version equalizer was easy to use & change in milliseconds. The new version is way too challenging. Secondly some of my playlists won’t work & I receive a trouble message with no suggested solution. One giant step backward for what was once a fairly simple app. Do better!!

Sonos have absolutely ruined the experience. The software updates are absolutely trash, I spend ages waiting for the app to load and have connectivity issues as the Sonos speaker can't be found even when logged into the app. Why have they ruined the software and ruined my experience. Thanks sonos for destroying your software and making it so hard for users to even play there music through your speakers now. Great job 👍

Given the aggravations folks are seeing with playlists going missing and not being recoverable it would be good if the Sonos App could export/import some of the internal data, playlists, stations, favorites and anything else that would be useful.This would also be handy for folks having to Factory Reset their devices.

The new Sonos app is missing the sound settings shortcut in the play screen. The play screen is the screen showing the music title, progress bar, play, skip forward/back, volume,….The previous version had a link to change the settings of the used speaker systems. The button on the bottom allows to turn on off additional systems but there are no sound settings like EQ, balance. It would be great to include other sound settings as well like surround, height, sub.

This is really ridiculous.  Sonos...WHY would you harm your brand like this?  When I try and use your app, I get a default to a System Settings page that says it cannot find my system.  That’s it.  Mic drop. p.s. I have Sonos set up at both my primary residence and my cottage...same experience at both.