Spaces & Setups

When Move has been updated it can not understand command’s from Google anymore. When I use One I just say (in Swedish) Hey google, play P4 - which is the radio station I normally listen to. Move will not understand. Keeps asking for which unit. There is only one system I have. Speakers are on different floors, so they can not over hear commands. Any idea why this lack of understanding has been introduced? Why not the same commands work the same on all products? 

Dear Sonos World,Following the disastrous app release, can someone please advise if there is a timeline as to when we can expect everything to be working again.It has been months of shouting at Alexa, and waiting for the app to ‘warm up’ and we have had to get some bluetooth speakers in the meantime in order to be able to listen to anything with any confidence, and when we want to. I heard a rumour Sonos would allow us to use the old app until everything was fixed, will this happen?Appreciate an update.Tx

Set up Sonos Beam using the HDMI ARC connection on Samsung TV and indicator light is constant “White”, yet Beam doesn’t produce sound from TV. What do I need to do to correct this? Thank you. 

Just went to use my system and got the error message "unable to connect to services". Restarted app and router, same problem. Found the app could be updated (Android) so did that and still same problem, no services showing in the app. Sonos service status page shows everything is OK.  Any ideas?

How To Rest WIFI

After transferring my music library (using iTunes) from my iMac to my MacBook Air I can only play music when my MacBook Air is on.I also have the app my iPhone which can control playing my library when my MacBook Air is on but not when I have switched it off. 

Has anyone else got a problem that now all speakers on the system have updated, only one now will work with the app?I am just ready to fling all these speakers in the bin as the enjoyment of listening to music has gone right out the window?Pointers and advice welcome! 

Hi,I recently bought an Arc with a SubG3, however I have decided to return it for a number of reasons, some of these include:Narrow soundstage - the sound feels very directional to me in the sense that it is very soundbar-centric. In comparison to standard stereo speakers which appear to do a better job of filling the room with sound. The sub kept getting disconnected and sometimes the Arc would not play from Apple Music or load properly (I have an iPhone 15 Pro so it’s fairly new). Both the Arc and the Sub consume a constant 4w of power even when not in use (I only use my TV for about an hour or two a day so this is a waste and not great for the environment - I can charge my iPhone with my wireless charger at about 5w, haha!)Anyway I have decided that the Arc Ultra may be better for me as the Ultra looks like they have designed more sound dispersion into the drivers towards the ends and I think they have also commented about things like power consumption as well. The addition of the w

I created a simple web interface for Sonos speakers. It doesn’t have all the functionality, but it could be extended. It’s available free at Sonos Web on Github. It uses this middleware from @jishi based on NodeJS, which I extended with additional functionality.See what you think. 

I’ve installed the Sonos app on my wife’s iPhone logging in my my login and password. The system and both of our phones are all on the same network - lets call it ABCD. Everything is working fine between my iPhone and the Sonos system. When I open the app on my wife’s phone, it says “Not Connected No products found for more information go to System Settings”. When I go to System Settings, it says your system not found on ABCD and invites me to Update network or Set up a new system. If I go to Update network, it seems to want to update the network settings for the products which are already connected to the system via my phone. Something seems to be wrong here! Can someone help me please? 

Hey everyone,I'm trying to decide between two sound systems for my living room, and I could use some advice!Sonos Arc + Sub Gen3 (second hand, the combo around 1000€) Yamaha TrueX 50 soundbar (with subwoofer) + two TrueX speakers, new for 930€ (with 25% cashback = I'll have >200€ for future Yamaha purchases)A bit about me:I love watching movies and care a lot about good audio quality, surround sound, and Dolby Atmos. I’m not a hardcore gamer, but a console might be add in the future. Design is important, and I’ve excluded Samsung, LG, and Sony soundbars because I don't like their aesthetics. I don’t own any other Sonos devices at the moment. I’m also not great at comparing the hardware specs between the two setups, so any insights on that would be super helpful. This setup might also become my main audio system for music and podcasts.The Yamaha set has 2 satellite, and I’m aware that adding two Sonos Era 300s would be a great addition on Sonos, but they’re out of budget right now (m

Hi. I have a project that involve some mods. I want to use a old radio cabinet, take out all of the components and install a sonos One speaker. But I want the lights in the cabinet to be activated when I choose the speaker. Is there anyone that know if thats possible? 

i have two gen 1 play 5’sI’m thinking of adding a sonos Sub gen 1. My question is would the results be better than buying two of the latest 5’s ? Mainly listening to dance, Heavy bass type music. BUT also a lot of indie, Smiths, Joy Division, New order, Smashing Pumpkins, Pixies Any thoughts ? 

Subject: Inquiry About "Line-In" FeatureHello,As a dealer, installer, and user, I have a simple question: When will the option to select and control "Line-In" return? In the "gold" app, it was available at the bottom of the "Browse" screen, but now it's missing. It might seem like it should be under the "Your System" section, but it’s unclear. I've seen many complaints about the removal of features in the new app, and losing the ability to control Line-In is not just disappointing—it's a liability for users who specifically chose these products for this feature. I'm referencing Keith N's response from two days ago regarding the bullet list of five features that supposedly have return dates.

Like many of you I have been suffering many problems since the update in May and on occasions read about ‘improvements’ which I couldn’t see.Before you decide to chuck it all in frustration, ask your self whether you ever agreed to go on the Beta program, I did probably 6 years ago and forgot. If you are on the Beta program you are likely NOT getting the correct updates when released!I discovered this yesterday after nearly 3 hours on the phone to tech support about problems getting access to Spotify, Tidal and some other services through Sonos. They didn’t appear in the list.Having withdrawn from the Beta program, low and behold, this morning I am now receiving new updates. While I believe there is still much to do to improve the app and get it back where it was, I can already see some improvements which I didn’t have yesterday.You can remove yourself from the Beta program here https://support.sonos.com/en-gb/article/sonos-beta-programs It would seem like a good thing to do in any cas

I am really disappointed the new Sonos speakers no longer include Google Assistant integration. It seems the legal battle about patents got so bad new products no longer include Google Assistant. I had a Roam die and they sent me the new version that does not include Google Assistant. I need home controls in addition to music control. So Sonos voice is really sub par. I hope Google Assistant integration comes back.

I have put up with the missing sleep timer, the self created radio stations that have disappeared and other  bugs…..but now I can play on one speaker or another or another but not all grouped together.GET your act together and fix the software….this is CRAP!!!

Seit ich meine neue FRITZ!Box in Betrieb genommen habe, spielt Alexa über Sonos kein Radio mehr ab. Andere Sprachbefehle z.B. Smart Home dagegen funktionieren aber problemlos.Bin mit meinem Latein und Nerven am Ende. Bitte um Hilfe. Kann es eventuell mit dem Update der Sonos One zu tun haben? Beste Grüße Jens 

This may be buried in another topic, but a specific feature we’ve used for years is still missing from the latest July 22 app update (80.05.04): the ability to play or shuffle music from the a folder view of our local music library.I used a shelved Play:1 and a backup iPad to create a second Sonos system in order to test today’s app update (with the latest firmware). I was not especially surprised to find that feature is still missing since it’s also missing from the web player. Those controls are available in the “Songs” view of the library, which suggests the developers may have decided to only provide the function in a view that has individual songs. Having them in the folder views was admittedly an inconsistency given that none of the other non-Songs views had them, but it was a very useful inconsistency for us.

I have M4B files that are audiobooks with chapter info and cover art as metadata.The cover art shows up if I use the PC or web app, but not in the andrioid app - not a big issue, but annoying.The big issue is that there is no way to move through the chapters. The “Next” button plays the next track.Is there a change I need to make, or is this something that will be addressed?Thanks,Mark

Hi.   I have some old legacy Sonos S1 items - including a Play:3 (from 2012).   I am gradually replacing components in order to have a full Sonos ‘S2’ set up.    Does anyone have advice what current S2-compliant speaker would be similar in size and output etc to the old (lovely) Play:3?    Thanks !    Mike

Hi all, First post here so hi everyone! I’m renovating and putting in a home gym which will also double up as a cinema room & golf simulator. My room is approx 8m x 5m and I’m looking to put in Sonos speakers so that I can listen to music when using it as a gym but then also have speakers that would work well enough when using as a cinema room. Ideal situation is that I have one speaker set up that works well for both so I was thinking one of the following options but am not sure if they would work. So I would love some feedback and I’m open to other suggestions. 4 ceiling (or other type) speakers: Could this work as surround i.e. two for rear left & rear right and then two for front left, front right & centre? Does a pair of Sonos split right and left and can two Sonos also incorporate centre as well as front and right? Soundbar plus 4 speakers: Whilst I’m pretty sure all cannot be used together (is this right), if I had a soundbar and 4 speakers, would I be able to use th

I have a Sonos 5 in a large living room. It's fine. I want to add a single speaker in the next room so the music is uninterrupted as I move around. Another Sonos 5 is too much money. Stereo listening is not a priority as it's two separate rooms.Any suggestions? Era 100 or Era 300 or other?Thanks 

I just downloaded Radio Tunes app on my phone which plays my favorite 90s and 00s songs and was wondering how do I connect it to my Sonos home system. Please any help with this?

The order of albums doesn’t make sense and there’s no sort functionality to fix it. This has been an issue going back over 6 years. Will this ever be fixed Sonos? See the attached examples where Little Simz latest album is not at the top of the bottom but 6 from the bottom of the list!