Hi Sonos. I have now lost access to all BBC radio stations. This is via tune inn and Sonos radio. It’s not fixed then with the bbc?
Answered
BBC Radio now disappered 22.3.2021
Best answer by James L.
Hi
BBC Radio stations are definitely still on Sonos Radio and TuneIn. If you have old favourites added to your My Sonos, you may still be looking at the old streams. Please go to Search → Stations → Search for BBC Radio and tell me if you see them show up. I can confirm for sure that I’m still able to play them on my system here in the UK through both Sonos Radio and TuneIn.
If you’re getting an error message or still having issues after that, please let me know exactly what you’re experiencing and with what station.
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+17Hi
BBC Radio stations are definitely still on Sonos Radio and TuneIn. If you have old favourites added to your My Sonos, you may still be looking at the old streams. Please go to Search → Stations → Search for BBC Radio and tell me if you see them show up. I can confirm for sure that I’m still able to play them on my system here in the UK through both Sonos Radio and TuneIn.
If you’re getting an error message or still having issues after that, please let me know exactly what you’re experiencing and with what station.
Ok. My fault. They are working. I was clicking on favourites stored. The streams have been a bit glitchy. Stopping and then press play again and states sever not found. That was on radio player. Has been doing the skip back a lot today. Listen to bbc radio 2
+17I think the error message is erroneous here. I’ve seen many, different errors show up for general connection issues before. Furthermore, I would recommend submitting a diagnostic as soon as you can and getting in touch with our customer care team who can take a deeper look into your system and find out where the issue is and what could be causing these messages. I’ve had Radio 2 on all afternoon without any issues, so I suspect it’s something local to your system.
+18James L. wrote:
I think the error message is erroneous here.
This remark will go down in history ;-)
+17Darrengg wrote:
Hi James. I switched off my play 1 at the mains and seems a bit better. Reboot
Good to hear. Let us know if you have any further issues.
106rallye wrote:
James L. wrote:
I think the error message is erroneous here.
This remark will go down in history ;-)
Ha. Perhaps 
Please don’t apologise Darrengg (‘my fault’). I’m having this problem too. It’s good to know I’m not alone and thanks for raising the issue. I think “old favourites” are the problem. I shall try refreshing the streams and return to this discussion if that doesn’t fix it.
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