Skip to main content
SONOS
SONOS
Sonos Official
July 25, 2024

Update on the Sonos App from Patrick Spence

Related content:CommunitySonos
  • July 25, 2024
  • 986 replies
  • 53970 views
Update on the Sonos App from Patrick Spence

Hello everyone,

We wanted to take a moment to address concerns regarding our new app that launched in May. At Sonos, delivering an exceptional experience is paramount to all that we do. Unfortunately, your experiences over the past several weeks have fallen short of our commitment to you.

Today, our CEO Patrick Spence published a letter that includes a detailed update on the progress we’ve been making and plans going forward. You can read the full letter here.

We sincerely appreciate your patience and continued support. We are working hard to earn back your trust and are more committed than ever to delivering a consistently great Sonos experience for everyone.

Thank you all for your patience,
Your Sonos Team

      This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

      986 replies

      Show previous replies
      Ken_Griffiths
      Ken_Griffiths
      October 6, 2024

      I’m an Android user. The Sonos app won’t let me add any music folders to the Sonos library. Currently I use DriveSync to sync my music between Google Drive and my Android phone; then Hi-Fi Cast to cast my music from my phone to my Sonos speakers; then the Sonos app to control speaker selection, volume etc. It’s very clumsy but it’s the only way I’ve found to play my music on my Sonos speakers. I would uninstall the Sonos app from my phone and install one of the earlier versions that worked perfectly well, but Sonos won’t let me do that.

      Maybe try the iBroadcast service instead. Upload your music to their cloud servers and stream it direct to Sonos via their service that’s built into Sonos.

      Fat Fred
      Fat Fred
      Lyricist III
      October 6, 2024

      I’m an Android user. The Sonos app won’t let me add any music folders to the Sonos library. Currently I use DriveSync to sync my music between Google Drive and my Android phone; then Hi-Fi Cast to cast my music from my phone to my Sonos speakers; then the Sonos app to control speaker selection, volume etc. It’s very clumsy but it’s the only way I’ve found to play my music on my Sonos speakers. I would uninstall the Sonos app from my phone and install one of the earlier versions that worked perfectly well, but Sonos won’t let me do that.

      Maybe try the iBroadcast service in stead. Upload your music to their cloud servers and stream it direct to Sonos via their service that’s built into Sonos.

      Thanks Ken. That sounds like a great idea - I’ll give it a try.

        Fat Fred
        Fat Fred
        Lyricist III
        October 6, 2024

        ->Ken_Griffiths I’ve just been trying it out and it works fine for me. 229 files uploaded, 7554 remaining. The music that’s been uploaded to iBroadcast plays perfectly on Sonos and my original file and folder structure has been preserved intact. Happy days!

          LazyBadger
          LazyBadger
          Renowned Enthusiast I
          October 7, 2024

          ->Ken_Griffiths I’ve just been trying it out and it works fine for me. 229 files uploaded, 7554 remaining. The music that’s been uploaded to iBroadcast plays perfectly on Sonos and my original file and folder structure has been preserved intact. Happy days!

          Disadvantage being, that your library is now in the cloud and not on your own NAS

          Ken_Griffiths
          Ken_Griffiths
          October 7, 2024

          ->Ken_Griffiths I’ve just been trying it out and it works fine for me. 229 files uploaded, 7554 remaining. The music that’s been uploaded to iBroadcast plays perfectly on Sonos and my original file and folder structure has been preserved intact. Happy days!

          Disadvantage being, that your library is now in the cloud and not on your own NAS

          Disadvantage? - if nothing else it’s a full backup of the library (offsite) and available to the owner anywhere worldwide where they have internet access. I see that more as an advantage, compared to the downside …and the service works well with Sonos too. As demonstrated below using an iPad controller…

           

            BMZ
            Collaborator II
            October 7, 2024

             

            Disadvantage being, that your library is now in the cloud and not on your own NAS

            Disadvantage? - if nothing else it’s a full backup of the library (offsite) and available to the owner anywhere worldwide where they have internet access. I see that more as an advantage, compared to the downside …and the service works well with Sonos too. As demonstrated below using an iPad controller…

             

            Yeah agree Ken it’s ok as a backup or if you are struggling with the new Sonos firmware and the various bugs and need something while Sonos gets their crap together  

            But users should keep in mind that playback is limited to 128kbps on the free tier. 

            Also you will get throttled by ibroadcast if you stream a lot on the free tier. 


            Navigation issues plague this like all services like the inability to jump to Z in your library using alphabet links on the side  


             


             

            Andy W58
            Avid Contributor I
            October 7, 2024

            Ibroadcast may be a work around but if you are stuck out in the sticks with crap broadband it’s a waste of time. SonoPad works if your music library is connected from a Sonos app. I use a pc to make sure the library stays connected but in the end this should never have been allowed to happen.

            Ken_Griffiths
            Ken_Griffiths
            October 7, 2024

            Ibroadcast may be a work around but if you are stuck out in the sticks with crap broadband it’s a waste of time. SonoPad works if your music library is connected from a Sonos app. I use a pc to make sure the library stays connected but in the end this should never have been allowed to happen.

            Any library that is shared using SMBv2 (or higher) should work with the new Sonos App too. I have several NAS boxes and two Windows 10 PC’s and they each will work with the App.

            Anyhow besides the Sonos App there’s plenty of other ways to play audio on Sonos speakers, locally held, or otherwise, as listed here…

            There’s often more than one way to get the audio playing on Sonos.

              MoPac
              MoPac
              Headliner III
              October 7, 2024

              Ken: 

               Which do you prefer, Soro or SonoPhone?  Have SonoPhone.  Just wondering if Soro has other features making it worthwhile installing.

              Ken_Griffiths
              Ken_Griffiths
              October 7, 2024

              Navigation issues plague this like all services like the inability to jump to Z in your library using alphabet links on the side 

              I mostly use the Sonos service search facility in the App - seems to work well, whether searching ALL services, a single music service, or just the local music library - as can seen here when searching my local library for Alice Cooper… (you just have to select the library or service and then carry out the search)…

               

              Show more replies
              Terms & ConditionsAccessibility statement