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Update on the Sonos App from Patrick Spence

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Update on the Sonos App from Patrick Spence
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  • Niffty
  • Lyricist III
  • 20 replies
  • February 5, 2025

Further to my previous posts, I have tried using sort by iTunes compilations to album artist, back again and back to album artist again and the sorting for my music library is still not correct.  I’ve also deleted 4 songs I didn’t require and they are still listed in the Sonos app but obviously won’t play.  Clearly the app is not updating correctly with some albums not sorting correctly, some album art not showing correctly and not removing songs that have been deleted. This is pretty poor, must be getting close to 12 months now.

Fat Fred
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  • Fat Fred
  • Lyricist III
  • 15 replies
  • March 28, 2025
Fat Fred wrote:
Fat Fred wrote:
Ken_Griffiths wrote:
Fat Fred wrote:

Still trying to upload my local music folder to the Sonos library. Now getting a different error message:
 

Any ideas, please?

Are you attempting to use a HTTP share rather than an SMBv2 shared folder, perhaps? Do not use the first two options presented when adding the share using the Desktop Sonos App. Only use the last option to add a NAS etc. even though you’re not adding a NAS share - I would also remove the dashes from the computers Netbios name and shorten it to HPENVY just in case its name is causing an issue as it’s at the 15 character limit.

Ensure SMBv1 is not installed on the PC too.

Check your read-only user credentials on the share are entered correctly.

If still no joy, then it maybe best to reproduce the issue(s) seen and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help you to resolve the matter.

Thank you so much, Ken. I’ll let you know how I get on.

Good news, at last. I keep all my data on Google Drive and until recently I used to stream my music on demand, with duplicates of some of it on the hard disk of my PC. Sonos used to be happy to let me upload the duplicates to the Sonos library, but not any longer. I decided to try the option of mirroring all my data on the hard disk of my PC and seeing whether Sonos would accept the music from my hard disk via that route. This worked fine, so I’ve now been able to give up the iBroadcast streaming service. Thanks again for all your help.

Another little crisis to report. I tried to update my Sonos library but the system couldn’t add my new music, so I deleted the library and tried exactly the same procedure to set it up again as the one that had been successful before, but no joy. Tried everything else I could think of, but no good. Eventually, as a last resort, I turned off Windows Defender Firewall and tried the original procedure again. No problem - straight in and after a few minutes all my music folders and files were added back into my Sonos library. I’ve turned the Firewall back on again now and it will be interesting to see whether I can update the Sonos library next time the need arises.

Airgetlam
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  • Airgetlam
    Airgetlam

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