The new Sonos Mobile App & Web App

You can play from local library provided you’ve already added it to your system (otherwise you need to add via the Desktop app) - my NAS shows under My Sources.

What you can’t do is search local libraries, nor use the alphabet shortcut on the right-hand side in albums, tracks and artists to navigate them. It’s no longer there and you literally just have to keep scrolling until you reach the point you need. With large libraries, that can obviously take a while!

Absolute shambles of a release.

Thanks  This is helpful. My NAS was added on my Desktop app. But I have not updated the desktop app for fear of losing access altogether. I guess that's why I can’t see it with iOS. And even then… based on your experience… it is no good having the library if you can’t search it efficiently. 

The customer service online chat told me it is not possible to add the local library at all.  Obviously they don’t know what they are talking about. I can tell the library must be accessible because music plays from a playlist that is accessible. 

I wonder if the CEO actually uses his own system?

I am appalled and utterly lost without the ability to search my music library.  I would never have invested in sonos products had I known it would come to this.

They dont care!

Believe me, they dont care about anything written here, because all the people they just f****** with this update already spent their money on Sonos.

I am really p***ed and no one of my family will ever spend a dollar on Sonos again. But 'so what’ nobody cares.

They want new customers. Whoever buys a Sonos sytem today wont know anything about this list and just be happy with whatever works in the app.

Its so frustrating financing people like this.

I mean it would be so easy: listen to the customers, do what they want and test what you do.

The Sonos way: let the product manager and his/hers third class developpers do what they want an roll it out so the customers can test it.

Moderator Note: Modified in accordance with the Community Code of Conduct.

But what’s the alternative? Does anyone else make a wifi-based multi-room system? 

@Kumar , for anyone to upgrade from this to S1, they need another Sonos device already running S1. Plus, the newer devices aren't able to run S1.

Still staggered at the false promises and lies in the promo email and no effort to warn users in advance that lots of core functionality had been removed and zero acknowledgement still from Sonos about this.  All we have seen still is the corporate bullshit paragraph.
Mods are obviously around and still answering small queries.  In massively underestimating this shitstorm, they'll have had a “Let them vent, they'll move on.“ email early I imagine. I feel for them.

Sad to see some media outlets who heavily rely on Sonos advertising to still be saying how nice the update is with no warning of the harm it causes to systems..

Nothing we write here will change anything, as we have already bought into the ecosystem. Leaving feedback about the new app on the App Store and on Amazon has more impact. 

Assuming that this isn't a S2 upgrade, can’t people go back to S2 then? Or, is it an S2 upgrade, in which case they are sunk with Sonos, till Sonos swims again.

Echo, that does this as well as Sonos does, at lower price points. And there are others at Sonos or higher price points. Sonos now is just a me too solution. Regardless of what their fervent advocates here will say.

Closest real world alternative is Apple's homepods but limited when it comes to sound bars, wet room applications, biggest speakers, etc. 

After the frustration from yesterday I see only practical way to go is huge press from the community on all public channels - here, redit, other forums, participating in the so called Sonos events not letting them deny they didn't know there was a problem with app and overall experience, putting YouTube channels and media sponsored in any way by Sonos on ground. After investing tons of money no-one will start to sell it just like that. And as hardware there still ok so let us navigate them in their own mess with proper and firm customer feedback!

p.s. sleeptimer is what upset me right away after the update. They cannot tell me that when I feel I'm falling asleep a should get up of the bed going to other room with pc to set it. Amateurish to “forget” the sleep timer, twice more amateurish to give such response in official support. I fund my workaround last night using Home Assistant and HomeKit and now is even better with one press in my Apple's Home up all is set but this not the way and this not what ppl paying to Sonos after all. 

p.s.2 Sonos, crisis management at your end is even worse than newly released up. Think about is as it will be crucial part of your business the way you're heading to.