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Retired Sonos Staff
April 23, 2024
News

The new Sonos Mobile App & Web App

Related content:Software News
  • April 23, 2024
  • 1674 replies
  • 97007 views
The new Sonos Mobile App & Web App

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen.

 

Home Screen

The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation.

 

The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app.

 

100+ streaming services, one Home screen

The redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own.

 

  • Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love.
  • Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking.
  • Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen.
  • Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app. 

 

Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app.

 

The new Web App

The Web App will be available alongside the redesigned mobile app on May 7, 2024.

 

Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface.

 

Here you can find the full press release. 

 

 

 

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1674 replies

Prodigy III
May 7, 2024

I seem to be missing the Trueplay toggle for my Arc, Move and Roam. Used to be under settings and sound for each device but can't seem to locate it now after the update.

I click “Settings”, then select the room the Arc is in, and then scroll down - directly under the word Sound is Trueplay. Is that not where it is for you? Or are you meaning something different?

Headliner I
May 7, 2024

Thanks but no thanks. I'll wait until a better received less buggy update 

Enthusiast II
May 7, 2024

If you use an iPhone SE with a smaller screen, you can’t use the new web app because the screen size is “unsupported”.

 

 Same for Pixel 7 Pro. Is it only designed for use with a desktop PC?

The existing app has, for the first time ever, been running like a dream for the past 6 months. 

Reading nightmare posts here and elsewhere about the new app. I have disabled the auto-update of it on both of my Android devices. Doesn't seem like it's been tested properly and all this nonsense about how some existing features will be added at a later date. Sonos has been as clear as mud about this new app. Very amateurish. They're 100% catering for the "What's trending" and "Sonos, play a Happy Friday Music playlist!" crowd now.

Prodigy III
May 7, 2024

Thanks but no thanks. I'll wait until a better received less buggy update 

Good to know. 

 

minimalist
Avid Contributor III
May 7, 2024

The web app looks prettier than the Mac and PC apps but thats about it.  Its a lot harder to use, slower, and it's missing some serious functionality:

1  How do I add a song or group of songs to the now playing queue?  Is the now play queue even on the web app?  Actually the ability to add songs to the now playing queue seems to be gone from the iPhone app as well.  The only option is to “replace queue”. 

2  The album and artist lists take a full hour to load my library and has to re-index this list each time I open the web app. That make browsing music this way impossible. Yes, I have a large library (several thousand albums) but come on, that’s pretty common for music obsessives that use Sonos.

3  When browsing and choosing an album there is no button to go back to the album list.  They. X button takes you back to the home page and you have to navigate.  Super clunky.

And this is after just a few hours of use so I’m guessing there will be a lot more of these issues. I get why Sonos wants to switch to this system (it reduces development headaches by making everything but the Android and iOS phone apps the same). But the new phone apps are a step backwards and the web app is totally not ready to replace the Mac and PC apps. If they are going to sunset there old apps Sonos has a lot of work to do.

I just went and turned off auto update on my husband’s phone because the more I look at them the more I realize neither of these apps were really ready for prime time. I’m sort of upset that I updated my phone because now I have an app thats missing basic functionality that I used all the time.  Not being able to add music to the now playing queue or reorganize music in the queue is a total deal killer.  What was Sonos thinking? 

melvimbe
May 7, 2024

If you use an iPhone SE with a smaller screen, you can’t use the new web app because the screen size is “unsupported”.

 

 Same for Pixel 7 Pro. Is it only designed for use with a desktop PC?

 

It was designed for desktops and tablets.  While I get that the screen size has an impact, I hope they come out with a mobile version of the web app since the main app is not usable unless you’re connect to your home network.

Danny
press250
Prodigy III
May 7, 2024

Alarms are completely absent from the new web app.

Enthusiast II
May 7, 2024

If you use an iPhone SE with a smaller screen, you can’t use the new web app because the screen size is “unsupported”.

 

 Same for Pixel 7 Pro. Is it only designed for use with a desktop PC?

 

It was designed for desktops and tablets.

It doesn't work on my 9.7" Samsung Galaxy tablet.

 

Bumper
May 7, 2024

@castalla if you request Desktop Site in your browser it should bypass the screen size check.

Prodigy III
May 7, 2024

 

1  How do I add a song or group of songs to the now playing queue?  Is the now play queue even on the web app?  Actually the ability to add songs to the now playing queue seems to be gone from the iPhone app as well.  The only option is to “replace queue”. 

On the web app, the Now Playing queue is to the left of the volume slider. It can take a short time to appear.

However, to your point, on the web app if I select a track from another album or playlist, intending to add it to the Now Playing queue, the three dots next to the track won’t allow me to click on them (circle with line through) so I can’t do anything with the track. And on the iOS version, if I click the three dots next to a track, it barely gives me any options other than Saving to Sonos Favourites. I’m sure it used to offer me the chance to Play Next, add to Queue, go to Artist, go to Album, etc…

 

 

3  When browsing and choosing an album there is no button to go back to the album list.  They. X button takes you back to the home page and you have to navigate.  Super clunky.
 

Yes, you’re right - on the web app, when perusing an album, if you then close that album, it doesn't take you back to the album list. Needs attention.