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🗣️ Hi Everyone 🔊

This morning, we deployed an update for iOS and Android as well as a small patch to our firmware (Player). See below for a run down of what's changed. If you'd like a look at what has changed over the last few months, check out our App Release Notes here, as well as our System (Player) Release Notes here.

As with most updates, this will be a Phased Rollout, which means that you may (or may not) get the update pushed to your system. Some iOS users have sidestepped this in the past, by going directly to the App Store. If you still do not see the update, try refreshing the App Store by pulling down (as if you were refreshing a page) on the Account page that shows all your pending app updates.

 

In the App update:


Android & iOS - 80.27.6
 

  • Fast Scroll in Queue for iOS
    • You can now fast scroll in the queue, and opening the queue will jump to the track that is currently playing.
  • Group Volume sync with haptic feedback.
    • Want to have all your rooms at the same volume level? Move the group volume all the way to the left, wait for a small buzz, now all your rooms will follow the group volume.

 

Once you have updated the app, you will be required to update the system (Players).

 

In the Player update:

 

Firmware - 90.0-68140 

 

  • Fix for unexpected increase in bass output
  • Fix for Trueplay tuning failing on Arc Ultra with Sub or surrounds.

 

As always please do not hesitate to share your feedback (about the new Group Volume sync, or anything really), myself and the team genuinely appreciate it! 🙏🏽

 

​@JonnySpeed 

I’m very happy and satisfied with the new App. Each update brings more great performance. I’d say it’s comparable to the stability of the old version prior to May 24 and exceeds in some areas. My contention is that the majority of performance issues are network related barring hardware failure and/or 3rd party server issues. That said bugs will always crop up from time to time for reasons too many to name. 

Seems the pausing issues has reappeared, as having a track looped for hours before this update was no problem, now suddenly it stopping after a hour or so. I was optimistic that updating the system wasn’t going to be an issue, as the last few have been problem free. Suddenly it’s back to the random stopping issue. 


update, Seems it’s NOT Sonos which is causing the stoppage, it’s my iPhone. As it seems to have affected other apps on the phone. If I use the program installed on my PC, it’s plays forever. No stopping, nothing. Seems Apple has a bug in their software as it not only affects Sonos, but Podcast apps also. After about an hour anything playing stops. It happened to me driving, after an hour the program just stopped playing, nothing would restart it, rebooted the phone and it’s back to normal, 

​Thank you for that very detailed list with your network recommendations.

I’m sorry for all of the work that you put into that, but my network is solid.

 

It rarely turns out to be a local networking issue as one would normally think of one. It is usually the local network is doing, or not doing, something the "Sonos Way" and causing issues.

Most frustrating, but any Sonos compatibility issue must be found and dealt with to get a stable Sonos setup even if everything else you have works perfectly on the network. I fought that attitude for many months and many hours of troubleshooting. Surrendered and followed a suggestion from here and 20 minutes later my system was stable and not exhibiting any of the issues that made using it so frustrating.

Yes Sonos should deal with that or at least do a lot better job of providing, and making it easy to find the documents needed to sort things  out.

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