🗣️ Hi Everyone 🔊

​@JonnySpeed 

I’m very happy and satisfied with the new App. Each update brings more great performance. I’d say it’s comparable to the stability of the old version prior to May 24 and exceeds in some areas. My contention is that the majority of performance issues are network related barring hardware failure and/or 3rd party server issues. That said bugs will always crop up from time to time for reasons too many to name. 

update, Seems it’s NOT Sonos which is causing the stoppage, it’s my iPhone. As it seems to have affected other apps on the phone. If I use the program installed on my PC, it’s plays forever. No stopping, nothing. Seems Apple has a bug in their software as it not only affects Sonos, but Podcast apps also. After about an hour anything playing stops. It happened to me driving, after an hour the program just stopped playing, nothing would restart it, rebooted the phone and it’s back to normal, 

It rarely turns out to be a local networking issue as one would normally think of one. It is usually the local network is doing, or not doing, something the "Sonos Way" and causing issues.

Most frustrating, but any Sonos compatibility issue must be found and dealt with to get a stable Sonos setup even if everything else you have works perfectly on the network. I fought that attitude for many months and many hours of troubleshooting. Surrendered and followed a suggestion from here and 20 minutes later my system was stable and not exhibiting any of the issues that made using it so frustrating.

Yes Sonos should deal with that or at least do a lot better job of providing, and making it easy to find the documents needed to sort things  out.

Is the display of the current song in the queue ios only? Because it’s not working for me on Android.

If I understand your question, I think you are referring to the Now Playing window. I have two IOS devices and both display the album artwork for the song currently playing (provided the artwork is available, or it will display the double eighth notes), but I don’t know if the Android app does this. So someone using an Android device would have to add to this reply. 

To follow up on ​@John Guarr response; if I too understand your question the answer is yes for Android as well.

It’s iOS only for the moment. Still to be implemented for Android.

• Fast Scroll in Queue for iOS
  • You can now fast scroll in the queue, and opening the queue will jump to the track that is currently playing.

Thanks ​@Mr. T I guess I’ll have to keep waiting.

New IOS app update this morning. I looked for a Save feature but still none. No release notes posted. Don’t know what it addressed. 

Looks like my issue was that the numbers won't appear unless you let your Sonos controller device access optimizely.com. Allowed that, restarted the app and after looking at a few Rooms (that showed the number) the numbers appeared on the main page too.

See:

https://en.community.sonos.com/advanced%2Dsetups%2D229000/sonos%2Dpi%2Dhole%2D6870549?tid=6870549&fid=229000

I guess this has to do with Pi users? I’d never heard of Optimzely.com until now. Nor have I experienced the issue with iOS or Android🤷

It applies to any local DNS filter or local network ad blocker, to include customized DNS servers upstream of your network.

Now that you mention it..I believe I vaguely remember giving an app permission for Optimzely.com. However, that was ages ago. Never had to do so manually with Sonos to the best of my memory. But then again, my memory takes a trip more often these days and loses the road map to get home.😅

Still no Save button in the IOS app. Added a song to one of my playlists and had to remember to go upstairs and wake up my PC and use the Windows Controller. This isn’t right 

No Comments in over 17 days. I don’t even check this anymore, just happened to this morning to see if any new features were added. Still no Save button in the IOS app. I guess it’s not happening. Waiting for this thread to be deactivated by Sonos. I give up. 

+1 Owners deserve a clear explanation about what’s happening with the “save queue to playlist” feature. It had been a core part of the app for years, and I personally relied on it heavily. If it’s not returning, Sonos needs to communicate that directly ASAP. 

Sadly, since the recent replies have restarted the lock timer it won't lock soon.

You’ve been around long enough to know every thread is locked after a set time of inactivity.  To suggest Sonos locks threads due to content is sheer misinformation. 

Sorry, been offline for a while. I just read your reply, and the fact that two people seemed to agree. I am patiently waiting for the above mentioned app feature and this is the only thread I am aware of to communicate to the Sonos group. My frustration is, and what I meant, is that I have experience over the past year or so, that after finding a thread to communicate on, Sonos eventually will close it out. I know it has something to do with inactivity and thanks for pointing that out. But I never said that Sonos locks threads due to content. So, if you all thought that is what I meant, that is not the case. But every time a thread closes, it takes me forever to find another one, such as this one. I don’t even remember how I stumbled upon this one, unless maybe I received an email maybe. I can’t remember. 

You can't communicate with the Sonos folks (other than forum moderators for the most part) here, you need to call in.

Scroll up and look, not one Sonos Staff post on this page.

Yes the mods try to help but their time, resources and ability to push things upstream is limited.

Here’s a unique idea:  If a thread you are interested is locked due to inactivity and you can’t find one that is similar, open a new one!

Hi ​@John Guarr 

Alternatively, request of a moderator that the thread in question be re-opened - it won’t be a problem to do so.

Thank you Corry P

Sonos has the worst interface in the industry.  I unplugged my two Sonos 2 speakers to move them and it took 2 hours to set them up again.  Could not get them to work together.  Very painful.  Had to do a factory reset, lost all my content.  This issue has been going on for years.  I’m about to throw them in the garbage and buy Apple speakers.  I will NEVER buy another Sonos product!!!

It odd, I’ve moved at least 6 times, I’ve always followed the FAQ, and never had an issue. Why did you need to factory reset?