This morning, we deployed an update for iOS and Android as well as a small patch to our firmware (Player). See below for a run down of what's changed. If you'd like a look at what has changed over the last few months, check out our App Release Notes here, as well as our System (Player) Release Notes here.
As with most updates, this will be a Phased Rollout, which means that you may (or may not) get the update pushed to your system. Some iOS users have sidestepped this in the past, by going directly to the App Store. If you still do not see the update, try refreshing the App Store by pulling down (as if you were refreshing a page) on the Account page that shows all your pending app updates.
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In the App update:
Android & iOS - 80.27.6 Ā
Fast Scroll in Queue for iOS
You can now fast scroll in the queue, and opening the queue will jump to the track that is currently playing.
Group Volume sync with haptic feedback.
Want to have all your rooms at the same volume level? Move the group volume all the way to the left, wait for a small buzz, now all your rooms will follow the group volume.
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Once you have updated the app, you will be required to update the system (Players).
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In the Player update:
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Firmware - 90.0-68140Ā
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Fix for unexpected increase in bass output
Fix for Trueplay tuning failing on Arc Ultra with Sub or surrounds.
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As always please do not hesitate to share your feedback (about the new Group Volume sync, or anything really), myself and the team genuinely appreciate it! šš½
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Finally the active song will be displayed in the queue.
Itās good that the queue finally opens to show the active song playing.Ā Pity it took 15 months to achieve!
Perhaps in another year we may be able to once again save the queue to a playlist?
The Sonos app on my home system started acting glitchy today, so I guessed there was an update. Sure enough, applied it and now back to normal. Is there some better way to know when updates are rolling out?
Great updates - especially showing queue position. Thatās long awaited!
But Iām sure there was much discussion about confusing terminology the last time there was an official Sonos thread about updates - which I thought would informĀ the phrasing in future threads. But it seems not.
A āplayerā update sounds likeĀ phrasing from a few years ago (or maybe is still an in-house term at Sonos) but is really confusingā¦
Today there was an app update and a system update.
If ācheck for system updatesā is an option in the app, then āsystem updateā is the wording that should be used.
Letās retire āplayerā, for clarity!
OKā¦.
What kind of shenanigans are you guys trying to perpetrate now? Please donāt try to tell me I was hallucinatingĀ ššš
Take a look at the picture below and the yellow line. When I ran the system update and opened the app just below the yellow line was a section that showed my three (3) sets of Ace headphones as being not connected.Ā
I said to Me, Myself and I...thatās cool.Ā The app now displays the Ace headphones in a similar manner as a room; as I named each set. Black, White and Panda. Me, Myself and I all agreed it was a nice addition to the app.
Next I decided to update the App via the iOS App Store. After the update the section that showed my there (3) sets of Ace headphones was gone. What Da???Ā š§
So, I deleted and reinstalled the app again. Still the section showing my Ace Headphone was no longer present.
OK guys...jokes aside...what gives???Ā š¤·
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The Sonos app on my home system started acting glitchy today, so I guessed there was an update. Sure enough, applied it and now back to normal. Is there some better way to know when updates are rolling out?
If you have automatic updates enabled, then it will update itself without having to search for one. That being said, the presence of an update does not mean the system should start acting glitchy. If it happens often, reaching out to the support team would be a good idea.
So, I deleted and reinstalled the app again. Still the section showing my Ace Headphone was no longer present.
OK guys...jokes aside...what gives???Ā š¤·
If you delete the app, it will clear the headphone section, as that information is cached. But once the headphones have been connected, they should show up like this, albeit in your own language:
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I noticed that when I bring up a Playlist and use the Search command, it really doesnāt search that particular playlist. I mention this because it seems to not take me to that song in the current playlist, but instead places another instance of that song into the existing playlist. And I notice that the total number of tracks (or songs) increases by one. The app should really take you to that particular song inĀ the playlist, but it doesnāt.Ā
JackpineSavageĀ wrote:
The Sonos app on my home system started acting glitchy today, so I guessed there was an update. Sure enough, applied it and now back to normal. Is there some better way to know when updates are rolling out?
If you have automatic updates enabled, then it will update itself without having to search for one. That being said, the presence of an update does not mean the system should start acting glitchy. If it happens often,Ā reaching out to the support teamĀ would be a good idea.
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Reply: I have auto updates enabled, but they do not happen before I have problems on my system. Ā As was noted at the top of this thread āAs with most updates, this will be aĀ Phased Rollout, which means that you may (or may not) get the update pushed to your system.ā
So...again, I ask, is there some way to know when updates are planned BEFORE they are rolled out?Ā I am looking for an alert so I know there is an update I need to apply as auto updates areĀ not cutting it.
So far, Sonos has not provided any information about what is to be in updates in advance.
As a software developer, this makes sense to me. Features that are āexpectedā to make release sometimes get pulled at the last moment, due to various issues, in my experience. Providing āadvanceā notice is merely an opportunity for failure, and often ridicule for developers.Ā
In my experience, one is better off being part of a ābetaā group, in which new features are tested more, but even that is no guaranty that what is āseenā is in the next release.Ā
I am not asking to know what is in the updates and am not sure why you brought up this issue. Ā I am asking to know when an update is planned toĀ be released because it impacts me as a user. Ā Surely you must know 24 hours before a release is planned, so that users could be given a heads up.
I am not asking to know what is in the updates and am not sure why you brought up this issue. Ā I am asking to know when an update is planned toĀ be released because it impacts me as a user. Ā Surely you must know 24 hours before a release is planned, so that users could be given a heads up.
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āYouā does not apply here because ā@AirgetlamĀ is just a user, they do not work for Sonos.Ā As to getting a heads up for when an update is going to be released?Ā Well, turning off updates in the Sonos app and in your app store on your mobile devices will accomplish that.Ā Seeing how Sonos now uses a phased rollout, allowing you to see if an update is available for your specificĀ system would be far more accurate than them stating āWe are sending the update out gradually from Oct. 1-Oct 14ā.
Also keep in mind just because the phased rollout got to your system and installed it may not be fully activated. Some internal features are on a separate phased activationĀ schedule.
Example, my system hasn't gotten the group count numbers activated yet. Picked up app and system updates since the one that included the numbers but still no numbers.
Example, my system hasn't gotten the group count numbers activated yet. Picked up app and system updates since the one that included the numbers but still no numbers.
Me neither.Ā (And Iām just keeping my head down in the hope I never get them, given it shows a 1 when thereās no speaker grouped with itā¦)
Hmmm, so I (once again) less than impressed with this update.Ā Our system was working well but now is dropping out speakers, stopping music all together, making us frustrated (once again) with this system.Ā It is long past us regretting our purchase, but please try harder?!Ā Test the updates before sending out, work harder at making this system like it was during the days of the 1 Gen app.Ā You are going backwards - super disappointing.Ā Ā
Working fine here, so Iām guessing a local issue. Iād certainly try a simple network refresh, by unplugging all Sonos devices, then rebooting your router. Wait two minutes, then plug back in the Sonos devices. Wait for them to boot back up, and connect, then test.Ā
If that doesnāt work, IādĀ recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Donāt post the resulting diagnostic number here, they get sensitive about GDPR.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Hmmm, so I (once again) less than impressed with this update.Ā Our system was working well but now is dropping out speakers, stopping music all together, making us frustrated (once again) with this system.Ā It is long past us regretting our purchase, but please try harder?!Ā Test the updates before sending out, work harder at making this system like it was during the days of the 1 Gen app.Ā You are going backwards - super disappointing.Ā Ā
The reality is that since 8th May 2024 getting your Sonos system to work reliably often requires more time and effort than itĀ used to and may require one or more discussions with their technical support team. The ājust plug it in and start enjoying music in minutesā days seem to be gone but I do hope they return.
That said, when working, they still sound good as good as ever.
Just want to add that the app and system updates are working fine on my iOS and Android device. All of the promised features listed in ā@Mike R. H.Ā announcement are present.Ā
I might also add (as has been a topic of discussion) that my Alarms and Groups are still in tact and functioning. The appĀ loads quickly on iOS and Android and changes made in one is reflected in the other.
So overall Iād say the App is pretty much back to pre-May 2024 operation with only a few minor (to me that is) tweaks to be made. BTW ā@Mike R. H.Ā thanksĀ for the clarification on the disappearng Ace Headphone sectionĀ š
Seems the pausing issues has reappeared, as having a track looped for hours before this update was no problem, now suddenly it stopping after a hour or so. I was optimistic that updating the system wasnāt going to be an issue, as the last few have been problem free. Suddenly itās back to the random stopping issue.Ā
Seems the pausing issues has reappeared, as having a track looped for hours before this update was no problem, now suddenly it stopping after a hour or so. I was optimistic that updating the system wasnāt going to be an issue, as the last few have been problem free. Suddenly itās back to the random stopping issue.Ā
I saw that last night as well. After being away from home for a week and half I fired up one of my normal Pandora streams and an hour later "could not pause" I closed the app and restarted it and had no issues.
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Not an issue but I'm hoping it will disappear after the next updateĀ
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ETA I'm running theĀ android app.
App is also giving me "can not play content"as well although it does show my Pandora stations. After 4 restarts no joy.Ā
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My wife, sitting next to me, with the last version app lit it right up.