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🗣️ Hi Everyone 🔊

 

This afternoon, we deployed an update for iOS and Android as well as an update to our firmware (Player). See below for a rundown of what's changed. If you'd like a look at what has changed over the last few months, check out our App Release Notes here, as well as our System (Player) Release Notes here.

As with most updates, this will be a Phased Rollout, which means that you may (or may not) get the update pushed to your system straight away. Some iOS users have sidestepped this in the past, by going directly to the App Store. If you still do not see the update, try refreshing the App Store by pulling down (as if you were refreshing a page) on the Account page that shows all your pending app updates.

 

In the App update:

 

iOS - 80.28.32

Android - 80.28.36

 

Sonos Voice Control x Philips Hue Support 

More info below in Player section.

 

Play Button

We’ve revamped the Play button on content screens to make it clearer where playback will start and to let you easily change the room or group without leaving the page.

 

Android versions 8 & 9 enter limited compatibility

Devices on Android 8 or 9 will soon be unsupported and will no longer receive updates—please upgrade to Android 10+ to keep enjoying the latest Sonos features. Devices not fully supported will be able to control playback but will not be able to configure the system.

 

Additional changes:

  • Minor UI improvements (Android and iOS)
  • Improvements to TalkBack UX on Home Edit screen
  • Fix-it flow for unbonded Subs

Once you have updated the app, you will be required to update the system (Players).

 

In the Player update:

 

Firmware - 91.0-68261

 

Sonos Voice Control x Philips Hue Support

We're excited to announce that you'll soon be able to use Sonos Voice Control to manage your Philips Hue smart lights and plugs directly from your Sonos speaker.

Simply use your voice to turn lights on/off, dim them, change colours, or activate scenes.

Requirements:

  • A Sonos voice-enabled speaker
  • A Philips Hue Bridge
  • Linked Sonos and Hue accounts

This feature will be available in US-English and French.

See the related Community post here for more information.

Note: After installing this update, Hue integration will not yet be available - the feature is yet to roll out over the coming weeks.

 

As always please do not hesitate to share your feedback, we genuinely appreciate it! 🙏🏽

Corry P

 

Edit: Emphasised that Hue feature is not immediately available after updating.

Still seeing 100% failure rate of Android Trueplay on a brand new Arc Ultra/300/Sub4 surround setup. It just will not work... Hoping this would have been fixed by now?

Try removing the Sub/surrounds, add them back and try Trueplay again. Also check the physical mic switch is enabled on all devices.

Still seeing 100% failure rate of Android Trueplay on a brand new Arc Ultra/300/Sub4 surround setup. It just will not work... Hoping this would have been fixed by now?

Try removing the Sub/surrounds, add them back and try Trueplay again. Also check the physical mic switch is enabled on all devices.

Hi ​@Mr. T ,

Thanks for the suggestions, I had actually already tried and checked this 👍.

I have just got off a call with 2nd line support and there is an occasional issue with the Arc Ultra and Android Trueplay functionality that they are aware of and is being looked at. They found no immediate issues so sets of diagnostics and other information supplied.

Hopefully a fix soon 🤞

Latest update to the app and it appears I can use “recently added” in iTunes any more. ReaurhoriEd iTunes and that didn’t fix. Can still browse and play, but can’t use recently added. 

Apple Recently Added disappears and messages…..
Oops something happened please try again. This should be replaced with Oops we screwed up again and are busily trying to correct our problem. We are sorry for the inconvenience. 

So you said, already, here. No need to post the same thing twice.

Your app and products are on a downhill journey ever since the major app mess up you have made it so bad for customer that you should be losing me and potentially more.

I was gonna expand my Sonos Setup but now I am Gonna say NO-soNOs.

I am so frustrated, disappointed and irritated, you could have simply rolled back that update sometime ago but your CEO just apologized and kept it and any subsequent updates are just making it worse.

Now coming to actual issues - 

1. App Is a disaster, UI is so bad and unresponsive.

2. Now I cannot even find my product in the app I believe it has happened after recent app and firmware update. And before you give your regular instructions about factory reset, restarts yada ya da ya da!! I have done everything. Followed all your articles and it still doesn't work. It got briefly added but after that I think it updates the product which is beam Gen 2 and then it is again gone from the app cannot stream any music to any of the streaming apps. This is just now a piece of electronic sitting in the house.

3. The Physical mic button doesn't even work now.

Great job SONOS in making the beam Gen 2 turn into a big bar of metal & mesh

I don't know what do to with this now !! 

​@Corry P 

It’s certainly unfortunate you’re experiencing this challenge. I’m not sure what to say, as my system is working with 20 plus speakers, without issue. Would you be willing to share what Sonos Support said, when you called in about your system? 

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