Sonos Staff

News

Latest Software Update - Early October '25

Hello everyone!

Earlier today we deployed an update on iOS and Android for the Sonos App and also an update to our firmware (Player). Have a quick look at what's changed below. If you are interested to know what has changed over the last few months, check out our App Release Notes here, as well as our System (Player) Release Notes here.

Once again, this will be a Phased Rollout. You might have the update ready and waiting for you within the App store or you will need to be patient until it becomes available to you.

In the App update:

iOS - 80.30.35

Android - 80.30.31

Fast Scroll in Queue for Android

Queue Improvements: You can now jump to the currently playing song in a queue and scroll through long queues faster.

Android 8 & 9 no longer supported

For Android 8 and 9 users: The Sonos app will now operate in an unsupported mode, meaning it will no longer receive updates, and will be limited to music playback controls. To access all system configuration options, update to Android 10 or higher.

Additional changes:

Minor UI improvements (Android).
Swipe-to-dismiss usability improvements on iOS.
Improved performance for playlist editing on iOS.

In the Player update:

New Firmware version - 91.0-70011

Fix for some issues that may result in popping artifacts on Arc Ultra

This update addresses some of the reported popping artifacts on Arc Ultra. Please keep in mind that these sounds can also result from cables or other peripherals/software affecting the signal. If you continue to experience this issue, contact our support team if you haven’t already.

Feel free to share your feedback, it is much appreciated as always!

Sotiris C

👻 = O

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R

Raguu

Enthusiast II

I’m a bit confused—are you suggesting that the problem is caused by a PFSense configuration?

A

Alxinchains

Contributor I

Is this actually going to make the app work now? It’s absolute rubbish. I’d love to keep my system but you’ll be receiving them back shortly if you don’t fix the problems that you’ve created with the update. Nothing works!!!!

Airgetlam

Have you called Sonos Support to discuss it?

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

I note that I’ve already responded to your ‘other’ post

Bruce

A

Alxinchains

Contributor I

Yes, as I’ve already mentioned in my ‘other’ post

AjTrek1

Yes, as I’ve already mentioned in my ‘other’ post

I see nothing in your “duplicate” posts that outlines your issues with the app 🤔

Together Everyone Achieves More = T.E.A.M.

A

Alxinchains

Contributor I

For the hard of thinking that pretty clearly work for SONOS or are too pot committed to question:

“My issue is focussed on the app - I’ve reached out to tech support as noted but it doesn’t recognise anything on my system despite frequent attempts. I’ve tried all the resets and reinstalls suggested and it doesn’t work. This shouldn’t be so hard for such an expensive system that purports to ‘just work’. It’s the worst system I’ve ever know and Bruce, I’m happy to post on a SONOS run website that their products have failed so much that I’m looking elsewhere. I really wanted them to be brilliant but I feel I’ve wasted time and money on bright white paperweights.

Google the app problems - I’m not the first. The Google store has swathes of 1 star reviews recently.”

Is that better?

AjTrek1

For the hard of thinking that pretty clearly work for SONOS or are too pot committed to question:

“My issue is focussed on the app - I’ve reached out to tech support as noted but it doesn’t recognise anything on my system despite frequent attempts. I’ve tried all the resets and reinstalls suggested and it doesn’t work. This shouldn’t be so hard for such an expensive system that purports to ‘just work’. It’s the worst system I’ve ever know and Bruce, I’m happy to post on a SONOS run website that their products have failed so much that I’m looking elsewhere. I really wanted them to be brilliant but I feel I’ve wasted time and money on bright white paperweights.

Google the app problems - I’m not the first. The Google store has swathes of 1 star reviews recently.”

Is that better?

Thanks! Short answer (and most likely correct) “You’ve got network issues”

Together Everyone Achieves More = T.E.A.M.

A

Alxinchains

Contributor I

Amazing how every single thing else works fine? I’ve already changed my settings to the SONOS guidance/support. Thanks, this thread has been as much use as the system itself.

I really did want this system to be the thing I had for years and honestly really looked forward to it and spent the first few months defending it to my family that said it was capricious and useless. I’ve only a low level system - 2 era 300s and 1 era 100 but recently there’s no connectivity with the app therefore I can’t change any settings or play HD music.

I’ve got one of the best routers in my country from the standard ISPs (BT) and have already adapted the settings. These speakers shouldn’t need this - the software SHOULD be better.

AjTrek1

OK….is your network a simple router and modem or are you running a mesh network (router and 1 or 2 satellites)?

Together Everyone Achieves More = T.E.A.M.

A

Alxinchains

Contributor I

Simple router

Show more replies

Hello everyone!

In the App update:

Fast Scroll in Queue for Android

Android 8 & 9 no longer supported

Additional changes:

In the Player update:

Fix for some issues that may result in popping artifacts on Arc Ultra

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