Retired Community Staff

Important Update to BBC Live Radio Access

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119 replies
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Hi everyone,

The BBC has made some changes to the way you can access BBC live radio in the United Kingdom.

BBC live radio will not be available through Sonos Radio, or TuneIn in the United Kingdom from Today, 13th April 2022.

Find all your favourite BBC radio stations, podcasts and music mixes on BBC Sounds, available on Sonos in the United Kingdom.

To keep listening, you can add BBC Sounds to your Sonos system:

iOS or Android:

Open the Sonos app.
From the Settings tab, tap Services & Voice.
Under Music & Content, tap Add a Service.
Tap on BBC Sounds
Tap Add to Sonos.
Follow the on-screen instructions to add the music service account.

Mac or PC:

Open the Sonos app.
Under the Select a Music Source section, click on Add Music Services.
Click on BBC Sounds
Follow the on-screen instructions to add the music service account.

Users outside of the United Kingdom will still be able to listen to BBC live radio through Sonos Radio.

Cheers,

James L.

BBC Sounds

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P

paulrw

Prodigy II

Isn’t bbc sounds on S2 only?

This could be crunch day for people with S1 only stuff in UK…...

i am S1, and got BBC Sounds all set up and sorted this morning without a problem.

ok thanks for that, this contradicts what someone with gen1 play5s said on facebook group…….

S

SteveM

Renowned Enthusiast I

Could I suggest that if Sonos are aware that significant changes to the way in which people listen to national stations such as the BBC are imminent, that they inform the users who are going to be affected? It shouldn’t be too difficult to do.

Steve.

Airgetlam

Agreed….assuming both that Sonos is aware, and the BBC gives them the legal permission to release data such as that in advance.

Bruce

S

stormcock

Contributor II

Isn’t bbc sounds on S2 only?

This could be crunch day for people with S1 only stuff in UK…...

i am S1, and got BBC Sounds all set up and sorted this morning without a problem.

Can you add a BBC Sounds station to My Sonos? I'm on S1, can play but not add stations.

C

Crantock

Lyricist I

I am having issues with this. When asking to play radio x on BBC sounds Sonos defaults to TuneIn- which doesn’t work. When asking it to use Sounds Google tells me that there is no voice support for that app! Frustrating. Anyone solved this?

N

nik9669a

Senior Virtuoso

I am having issues with this. When asking to play radio x on BBC sounds Sonos defaults to TuneIn- which doesn’t work. When asking it to use Sounds Google tells me that there is no voice support for that app! Frustrating. Anyone solved this?

Have you added BBC Sounds as a service, as detailed in the original post? You might have to scroll down to get to the Add a Service button.

Stuart_W

World-Class Superstar

Isn’t bbc sounds on S2 only?

This could be crunch day for people with S1 only stuff in UK…...

i am S1, and got BBC Sounds all set up and sorted this morning without a problem.

Can you add a BBC Sounds station to My Sonos? I'm on S1, can play but not add stations.

Yes you can. See my post above

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

H

Hefalump

Lyricist II

I am having issues with this. When asking to play radio x on BBC sounds Sonos defaults to TuneIn- which doesn’t work. When asking it to use Sounds Google tells me that there is no voice support for that app! Frustrating. Anyone solved this?

Have you added BBC Sounds as a service, as detailed in the original post? You might have to scroll down to get to the Add a Service button.

Added as a service but I can’t ask it to play with voice control, I need to open the Sonos app and find the station and click play - completely breaks usability I relied on in the past, ridiculous they’re making it harder to play content rather than easier. This worked great for me listening to BB Radio 6 up until the other day, now it’s stopped and google assistant always tries to play from TuneIn, says it’s doing it then always fails - met with complete silence now - even though BBC Sounds added as a service to Sonos.

BBC, sort this out and make it work as it did, stop breaking things please.

TonyS

Lyricist III

I am having issues with this. When asking to play radio x on BBC sounds Sonos defaults to TuneIn- which doesn’t work. When asking it to use Sounds Google tells me that there is no voice support for that app! Frustrating. Anyone solved this?

Have you added BBC Sounds as a service, as detailed in the original post? You might have to scroll down to get to the Add a Service button.

Added as a service but I can’t ask it to play with voice control, I need to open the Sonos app and find the station and click play - completely breaks usability I relied on in the past, ridiculous they’re making it harder to play content rather than easier. This worked great for me listening to BB Radio 6 up until the other day, now it’s stopped and google assistant always tries to play from TuneIn, says it’s doing it then always fails - met with complete silence now - even though BBC Sounds added as a service to Sonos.

BBC, sort this out and make it work as it did, stop breaking things please.

Working for me. Do you have old Tunein bbc stations saved as favourites? I have deleted all my old ones and replaced with new favourites from BBC Sounds.

H

Hefalump

Lyricist II

I am having issues with this. When asking to play radio x on BBC sounds Sonos defaults to TuneIn- which doesn’t work. When asking it to use Sounds Google tells me that there is no voice support for that app! Frustrating. Anyone solved this?

Have you added BBC Sounds as a service, as detailed in the original post? You might have to scroll down to get to the Add a Service button.

Added as a service but I can’t ask it to play with voice control, I need to open the Sonos app and find the station and click play - completely breaks usability I relied on in the past, ridiculous they’re making it harder to play content rather than easier. This worked great for me listening to BB Radio 6 up until the other day, now it’s stopped and google assistant always tries to play from TuneIn, says it’s doing it then always fails - met with complete silence now - even though BBC Sounds added as a service to Sonos.

BBC, sort this out and make it work as it did, stop breaking things please.

Working for me. Do you have old Tunein bbc stations saved as favourites? I have deleted all my old ones and replaced with new favourites from BBC Sounds.

BBC stations can be played from within the Sonos app, no longer works with voice control at all, always tries to play from TuneIn and fails, known issue Sonos says BBC hasn’t done the work to integrate with the Sonos API to make it work.

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