Sonos Move randomly turns on?

Same issue. This is a software bug. How did they not see this use case coming? PLEASE PATCH SOON! Make the power button do what ANY other speaker does. Turn it OFF! Thinking of returning

With the recent ‘end of software’ email from Sonos that has appeared in my inbox, I would be interested to hear what Sonos’ plans are to fix this fundamental issue with one of its ‘modern’ products...

Same thing happened here. I have called them and they said the unit was bad and sent another one, but the new one does the same thing. I guess the only fix for now is to keep it on the charger. Hope they come up with a better fix. 

I have the same issue!   I returned my first one after I went through the Sonos Case issue system .  They sent me a new device .. but now, the replacement device is doing the same thing ( turning on by itself)

It is NOT on  charging base, I held the power button to insure it was completely powered down - now one week later , I hear it playing on its own in my closet 

Sonos.. PLEASE listen to us and provide a fix.   This is unacceptable 

SAJ - Milwaukee 

My Sonos Move is also powering on spontaneously, after full or hard power off.  Can be days later and accompanies significant battery drain as well eg 15% in 7 days.  Have raised a case, advised its escalated, assisted with diagnostics but no indication of resolution.  It’s a very annoying fault as battery depletes and/or unit powers on when wanting to put away in medium term storage eg when I’m away.  Sonos please apply some resources to this to fix it.  Its not normal or expected behavior and not what I paid for.

The Move’s power management is far from optimal. I have mine in the bathroom and thought it would only use power when being used or use minimal power when not. Instead the battery depletes at an alarming rate. Other mobile products I have used don’t work like this. 
 

One of the issues is when I open the sonos app it automatically ‘wakes’ the move. I was hoping to keep the move in the bathroom for at least a week before charging, instead it lasts about a day. It desperately needs better power management options within the app as wandering around with a 3kg speaker back to charging station all the time is not really how many people use these mobile speakers. my Cambridge Go can last a month without a charge as it doesn’t use at battery when off. 
 

i think this is a big flaw in this product which desperately needs sorting. 

Jean, 

I already submitted a ticket. I was sent a new move as I guess the we’re assuming it was my unit and the new one does the same thing. 

Hello there @bsolomon82, how long does your Move last on battery power without being on the charger?

Are you able to fully power off the unit by pressing the power button and leaving it off of the charging ring?

You can find more specific instructions on the Move here.  

Please feel free to  submit a diagnostic report and post the confirmation number here so that we can look into this with you. 

just fired off an email to Patrick

Hi Personal Assistant 

Love the sound of the Move

Only one criticism, when I turn the Move off, i want it to stay off.

The reason being is because I use mine in a campervan (wild camping) If it’s turning it’s self on, it’s wasting battery power.

If I’m in the vicinity, & awake, I can turn it off.

If I’m asleep..... you get the drift.

This behaviour happens both on the base charger, or off.

I am not the only person with a Move who is experiencing this.

On the forum, we are told that Sonos is aware of the problem, & told to raise a ticket.

I would say that’s a major problem.

When yr get a chance mention it to Patrick.
 

Kind Regards