Skip to main content

Sonos app not working with IOS17.4 beta


Rydelluk
Forum|alt.badge.img

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

Pinned reply

July 26, 2023

Sonos, as with many other companies, don’t chase ‘beta’ versions of operating system software for compatibility issues, only final releases. 

Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

31 replies

bockersjv
Forum|alt.badge.img+21
  • Local Superstar
  • 2568 replies
  • July 26, 2023

Yes, remove or revert to an earlier Beta version. The whole point of betas is to allow companies and individuals a chance to test before general release. Likely Sonos are testing the Beta version you are using. One of the conditions of that Beta program is the acceptance that some software may not yet be compatible.
17.0 public Beta works fine for me, although I’ve not tried Trueplay tuning yet. 


Forum|alt.badge.img
  • Lyricist III
  • 10 replies
  • July 26, 2023

Same problem for me. iOS and iPadOS 17 Developer Beta 4 together with the Sonos App version 15.6 results in a black screen after starting the Sonos App. For now I use SonoPhone app and Home Assistant to control Sonos. 


Airgetlam
  • 42628 replies
  • July 26, 2023

Sonos, as with many other companies, don’t chase ‘beta’ versions of operating system software for compatibility issues, only final releases. 


  • Lyricist I
  • 1 reply
  • July 26, 2023

Allow the app a minute or two to load; it is functioning for me. 


Forum|alt.badge.img
  • Lyricist III
  • 12 replies
  • July 26, 2023

Start the app.

Turn of the iphone and turn it on. The app is on.

 

Forum|alt.badge.img
  • Lyricist III
  • 12 replies
  • July 26, 2023

I mean by that...turn of the screen en turn on again.

With the power button.

Then the app works

 

  • Contributor I
  • 2 replies
  • July 27, 2023
Norman71 wrote:

I mean by that...turn of the screen en turn on again.

With the power button.

Then the app works

 

This worked for me. Nice one!


Rydelluk
Forum|alt.badge.img
  • Author
  • Contributor I
  • 3 replies
  • July 27, 2023

I found out it’s something to do with Location Services If you run the Sonos app then come out click into Apple settings Location services switch off Precise location in Sonos then check back to Sonos app it shows up 😊 leave the app open it with work fine or if you feel you do not want to run Sonos like this then return back to Sonos location services and click back on the precise location button


  • Lyricist I
  • 1 reply
  • July 27, 2023

Thanks Norman71 that worked perfectly for me


triplecaution
Forum|alt.badge.img

Thanks Norman71, this one is a winner! Was super frustrated yesterday


  • Lyricist I
  • 1 reply
  • July 29, 2023

Thks for your answer 

It help me a lot


  • Lyricist I
  • 1 reply
  • July 30, 2023

In my experience all these fixes work because if yo background the app and bring it back it is there.  I suspect a screen refresh issue in the app


Forum|alt.badge.img
  • Trending Lyricist I
  • 10 replies
  • July 30, 2023
Norman71 wrote:

Start the app.

Turn of the iphone and turn it on. The app is on.

 

This worked for me. Thanks 


  • Lyricist III
  • 5 replies
  • August 2, 2023

Had to uninstall and reinstall the sonos app to get it working again and it seems slower than ever. 

Hoping this will be resolved before public release in September :O


  • Lyricist II
  • 3 replies
  • August 4, 2023
Rydelluk wrote:

I found out it’s something to do with Location Services If you run the Sonos app then come out click into Apple settings Location services switch off Precise location in Sonos then check back to Sonos app it shows up 😊 leave the app open it with work fine or if you feel you do not want to run Sonos like this then return back to Sonos location services and click back on the precise location button

You are a genius!


  • Lyricist II
  • 3 replies
  • August 4, 2023
ammadz wrote:
Norman71 wrote:

Start the app.

Turn of the iphone and turn it on. The app is on.

 

This worked for me. Thanks 

For me also. Thanks Norman71! But I still think in my opinion that major companies should update their apps alongside Apple and Android betas. It gives a lot of early insights.


Airgetlam
  • 42628 replies
  • August 4, 2023

And would require a much larger staff of engineers to chase unannounced changes in each beta release…


  • Lyricist I
  • 1 reply
  • August 5, 2023

Any luck getting TruePlay to work?


  • Lyricist II
  • 3 replies
  • August 5, 2023

I never used true play with my Symfonisk speaker.


Forum|alt.badge.img+18
  • Local Superstar
  • 2800 replies
  • August 5, 2023
AntonNL wrote:

I never used true play with my Symfonisk speaker.

Care to elaborate as to why not?


  • Lyricist II
  • 3 replies
  • August 5, 2023

😂😂 with 6 kids running around never could finish the setup sequence and let it go 😂😂


Forum|alt.badge.img+1
  • Avid Contributor I
  • 7 replies
  • August 11, 2023

Great!

Any way to get True Play to work?


  • Lyricist I
  • 2 replies
  • August 12, 2023
Rydelluk wrote:

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

I have the same problem on public beta 3


ratty
  • 31402 replies
  • August 12, 2023
Fernandomag wrote:
Rydelluk wrote:

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

I have the same problem on public beta 3

Sonos doesn’t support iOS betas.


  • Lyricist I
  • 2 replies
  • August 12, 2023

What are they going to do when the new iOS is released in a few weeks? Isn't beneficial for them to get feedback? 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings