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Rydelluk
Contributor I
Jul 26, 2023 6:05 AM UTC

Sonos app not working with IOS17.4 beta

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

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Pinned Reply By Airgetlam

Sonos, as with many other companies, don’t chase ‘beta’ versions of operating system software for compatibility issues, only final releases. 

31 replies

Lyricist I
Jul 29, 2023 5:54 PM UTC

Thks for your answer 

It help me a lot

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Lyricist I
Jul 30, 2023 12:35 AM UTC

In my experience all these fixes work because if yo background the app and bring it back it is there.  I suspect a screen refresh issue in the app

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Trending Lyricist I
Jul 30, 2023 7:09 AM UTC

Start the app.

Turn of the iphone and turn it on. The app is on.

 

This worked for me. Thanks 

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Lyricist III
Aug 2, 2023 8:52 PM UTC

Had to uninstall and reinstall the sonos app to get it working again and it seems slower than ever. 

Hoping this will be resolved before public release in September :O

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Lyricist II
Aug 4, 2023 2:23 AM UTC

I found out it’s something to do with Location Services If you run the Sonos app then come out click into Apple settings Location services switch off Precise location in Sonos then check back to Sonos app it shows up 😊 leave the app open it with work fine or if you feel you do not want to run Sonos like this then return back to Sonos location services and click back on the precise location button

You are a genius!

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Lyricist II
Aug 4, 2023 7:35 AM UTC

Start the app.

Turn of the iphone and turn it on. The app is on.

 

This worked for me. Thanks 

For me also. Thanks Norman71! But I still think in my opinion that major companies should update their apps alongside Apple and Android betas. It gives a lot of early insights.

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Airgetlam
Aug 4, 2023 8:45 AM UTC

And would require a much larger staff of engineers to chase unannounced changes in each beta release…

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Bruce
Lyricist I
Aug 5, 2023 4:42 AM UTC

Any luck getting TruePlay to work?

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Lyricist II
Aug 5, 2023 6:44 AM UTC

I never used true play with my Symfonisk speaker.

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World-Class Superstar
Aug 5, 2023 7:41 AM UTC

I never used true play with my Symfonisk speaker.

Care to elaborate as to why not?

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