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Rydelluk
Contributor I
Jul 26, 2023 6:05 AM UTC

Sonos app not working with IOS17.4 beta

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

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Pinned Reply By Airgetlam

Sonos, as with many other companies, don’t chase ‘beta’ versions of operating system software for compatibility issues, only final releases. 

31 replies

bockersjv
Local Superstar
Jul 26, 2023 7:38 AM UTC

Yes, remove or revert to an earlier Beta version. The whole point of betas is to allow companies and individuals a chance to test before general release. Likely Sonos are testing the Beta version you are using. One of the conditions of that Beta program is the acceptance that some software may not yet be compatible.
17.0 public Beta works fine for me, although I’ve not tried Trueplay tuning yet. 

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Lyricist III
Jul 26, 2023 7:44 AM UTC

Same problem for me. iOS and iPadOS 17 Developer Beta 4 together with the Sonos App version 15.6 results in a black screen after starting the Sonos App. For now I use SonoPhone app and Home Assistant to control Sonos. 

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Airgetlam
AirgetlamPinned
Jul 26, 2023 12:56 PM UTC

Sonos, as with many other companies, don’t chase ‘beta’ versions of operating system software for compatibility issues, only final releases. 

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Bruce
Lyricist I
Jul 26, 2023 2:10 PM UTC

Allow the app a minute or two to load; it is functioning for me. 

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Lyricist III
Jul 26, 2023 4:12 PM UTC

Start the app.

Turn of the iphone and turn it on. The app is on.

 
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Lyricist III
Jul 26, 2023 7:24 PM UTC

I mean by that...turn of the screen en turn on again.

With the power button.

Then the app works

 
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Contributor I
Jul 27, 2023 6:18 AM UTC

I mean by that...turn of the screen en turn on again.

With the power button.

Then the app works

 

This worked for me. Nice one!

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Rydelluk
RydellukAuthor
Contributor I
Jul 27, 2023 5:38 PM UTC

I found out it’s something to do with Location Services If you run the Sonos app then come out click into Apple settings Location services switch off Precise location in Sonos then check back to Sonos app it shows up 😊 leave the app open it with work fine or if you feel you do not want to run Sonos like this then return back to Sonos location services and click back on the precise location button

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Lyricist I
Jul 27, 2023 11:42 PM UTC

Thanks Norman71 that worked perfectly for me

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triplecaution
Lyricist I
Jul 28, 2023 1:05 AM UTC

Thanks Norman71, this one is a winner! Was super frustrated yesterday

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