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Rydelluk
Contributor I
Jul 26, 2023 6:05 AM UTC

Sonos app not working with IOS17.4 beta

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

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Pinned Reply By Airgetlam

Sonos, as with many other companies, don’t chase ‘beta’ versions of operating system software for compatibility issues, only final releases. 

31 replies

Lyricist II
Aug 5, 2023 8:32 AM UTC

😂😂 with 6 kids running around never could finish the setup sequence and let it go 😂😂

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Avid Contributor I
Aug 11, 2023 2:05 PM UTC

Great!

Any way to get True Play to work?

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Lyricist I
Aug 12, 2023 5:17 PM UTC

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

I have the same problem on public beta 3

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ratty
Aug 12, 2023 5:24 PM UTC

Update to Sonos app from Apple App Store then IOS17.4 dev beta now the app does not work? Is there a work around to allow Sonos app to work in new iOS beta? 

I have the same problem on public beta 3

Sonos doesn’t support iOS betas.

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Lyricist I
Aug 12, 2023 6:14 PM UTC

What are they going to do when the new iOS is released in a few weeks? Isn't beneficial for them to get feedback? 

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ratty
Aug 12, 2023 7:20 PM UTC

What are they going to do when the new iOS is released in a few weeks? Isn't beneficial for them to get feedback? 

I’m sure Sonos will have an iOS beta internally, and be testing how well the controller app works on it. However they don’t provide official support for users on iOS beta. Too many pieces remain in motion. 

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Lyricist I
Aug 13, 2023 5:28 PM UTC

Hi , I found a work around for me ,  on iPad iOS 17 , and iPhone best versions 

 

run the Sonos app , then go back to desktop , leave it running (sonos app) , then bring back the Sonos app from the desktop background ,  But do not click on the Sonos app icon from. Just bring up the Sonos app that is currently running.

 

ta da , done …. Worked for me many times … phew !  Thank goodness 

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Lyricist I
Aug 13, 2023 5:29 PM UTC

Allow the app a minute or two to load; it is functioning for me. 

This didn’t work for me on either iPhone or iPad , but I found a work around , by running it in the background and I have explained this in my further reply 

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bockersjv
Local Superstar
Aug 16, 2023 5:24 PM UTC

Latest iOS Beta appears to have fixed the problem. Think it’s Public Beta 6. 

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Lyricist I
Oct 22, 2023 8:53 PM UTC

Forget 17.X beta, trueplay does not work on an official 17.0.3 release which is kind of pathetic. 

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