Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,645 Topics
  • 25,300 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22

4645 Topics

M
Mkes99Contributor I
posted in Home theater

Samsung Q60T, Arc intermittently drops sound

So I just got my Arc it is a refurbished unit connected to my Q60T, I am using Audioquest blueberry cables and every so often (typically on Atmos content) the sound will cut out for like 5 seconds and come back.  I have reset the tv, unplugged and replugged both the TV and Soundbar and swapped my cables. I have also tested eARC auto and off, digital audio and pass through.  seems the dropout is better with eARC off the dropout only happens for a second, but is still noticeable. Anything that can be done to use this Soundbar at its full potential?

3
Ken_Griffiths
1 year ago
U
User29410Contributor II
asked in Home theater

tv sound cutting in/out on other speakers in house

When sending music to my other speaker (an old play one) in the kitchen from Sonos beam gen 2 everything is fine. But doing the same using tv audio I get sound dropping in and out. Is it something to do with my older play one or interference?

3
Corry P
1 year ago
E
EronelContributor I
asked in Home theater

sub

I've just added a sub 3 to my arc and rear speakers . Do I use the sub to adjust the base or the EQ or both 

3
Airgetlam
1 year ago
K
knittingbeeContributor I
posted in Home theater

arc

When connecting the new arc works with radio cannot get the doing through tv ( Sony Bravia)

3
G
1 year ago
R
robbeeContributor I
asked in Home theater

Should a Sub, that is connected to an Arc, be on WM: 2 or WM: 0?

I was reading the support article that explains the wireless modes, and I noticed that a surround speaker or Sub should be in WM: 2. In my ‘About My System’ it shows my Sub in WM: 0. I have never seen it in WM: 2 regardless of what is playing (HDMI source vs streaming audio). The Arc also shows WM: 0. Neither Arc nor Sub are hardwired via ethernet, but I do have a Sonos One in the next room that is.Does this indicate that there is an issue or is this normal?  I do not currently have surrounds, so it is just the Arc + Sub.Thanks for your help!

3
R
1 year ago
J
JimmyRikContributor I
asked in Home theater

Pairing two remote to arc? apple TV remote

Paired my Virgin TV remote to the Arc no problem! - then I thought I could do my appleTV remote (silver one with side button 4k Apple TV)it recognised the button presses all good - but then then virgin remote stopped working?! can’t I have two?!?? i tried 4 times and gave up?? 

3
Airgetlam
1 year ago
S
ShaunpkContributor I
asked in Home theater

Trueplay not working when Sub connected

Hi All Having issues, I used to run a beam gen 2 with a sub gen3 and 2x1sls. Trueplay ran fine no issues, I upgraded my beam to an arc yesterday and since upgrading I can no longer run trueplay as I get the error that the room is to loud.  The weird thing is if I remove the sub from the group trueplay works fine, it only doesn't work when the sub is connected. But this was never an issue before installing the arc. I have tried a full hard reset on all devices deleted the app and rebooted my ipad to no avail.  Called support and being told it could be because I have more than one router but I don't see how that's causing this.  Any help would be appreciated 

3
B
5 months ago
B
Brother without orderContributor I
asked in Home theater

Sonos Not Found

My Sonos Beam will not connect with my network anymore. I changed the password so when it says “Did you change the password” I say yes.Do you want to add a network? Yes.Find system...Sonos not found. I rebooted the system and the router. What do I do next? 

3
B
1 year ago
D
deevs1981Contributor I
asked in Home theater

cannot control playbar using Sony KD-55XH9005 remote

I have a Playbar connected via optical to my Sony KD-55XH905.Until recently I used my SkyQ remote to control the sound on my TV but I have cancelled my subscription and have to send back the Sky equipment.This forces me to use the Sony remote but although the TV shows the remote responding (volume bar appears on screen going up/down), the Playbar does not respond.I have gone through troubleshooting in the iOS app but it says it cannot find a response from the remote.Does anyone have any ideas?

3
Airgetlam
1 year ago
A
a3lwo3kkContributor I
asked in Home theater

Apple TV4K + Sonos Arc low volume

When I watch television using internal apps on my Sony A80J, the audio on the Sonos Arc sounds fine. The volume gets loud at 12-16. When I’m watching stuff on my Apple TV 4K, the audio on the Sonos seems to be lower in volume. An example would be when I watch Moon Knight on Disney+ on the ATV4K. I have to put the Sonos volume up to 40 to hear things. Why’s it do this?

3
C
1 year ago
S
ScabzContributor I
asked in Home theater

help

Trying to set up the ARC soundbar via WiFi, but when the app is trying to locate it my phone's Bluetooth crashes and won't continue the set up. I've tried resetting everything, same thing happens every time. Any help would be greatly appreciated 👍

3
Ken_Griffiths
1 year ago
K
KenL1980Contributor I
asked in Home theater

Sonos disconnects from Sony TV

I’ve got a Sony X95J and connect my Beam Gen2 via earc.   The problem I have is the TV no longer recognizes the beam after I use the beam for non-tv purposes.For example:  when the TV is off, I play/stream music (Amazon Music) on the beam.  When Im done, I shut the music off.  When I turn the TV on to watch TV, only the tv speakers work, and no sound comes from the beam.The only way to get the beam to work again is to unplug the HDMI and power cable from the beam, then replug it back on.Any ideas?  this is becoming annoying.  I had a decent soundbar prior to this, but wanted a Alexa compaitable device to control my smart devices and play music.   

3
G
1 year ago
D
darkpanaContributor I
posted in Home theater

Melted spot on the Sub casing

Hi everyone, Does any of you know what could be the reason for the Sub casing to meltdown ? The sub is functional, but I am not sure if any of the internal components are affected. The sub was purchased new 8 months ago, and the warranty is still valid. I really love my SONOS system, and didn’t expect to see this on the case. Thank you in advance  

3
Sotiris C.
1 year ago
A
artshotwellAvid Contributor I
asked in Home theater

how to fix my arc

I’ve had my arc only for 2 or 3 years and today is stopped playin tv audio. Nothing changed overnight. I can’t believe it lasted so short a time. I have absolutely no idea how to get it working again. Sonos app says connection issue. Tv no longer shows connection too.  and here… to post Sonos wants me to choose a subject… where the hack is that. I see topics, but not subjects. Edit: I guess by subject, it’s really to pick a sub forum?Moderator Note: Replying to yourself first makes it less likely that someone else will reply (topic is no longer “in need of a reply”). And yes, it means sub-forum. I’ve taken care of that for you.

3
A
1 year ago
J
Jeff2450Contributor I
posted in Home theater

wired surrounds not working

I have wired surround speakers connected to the Sonos system but no sound is coming through. I’ve tried resetting the Arc and the amp but still nothing. I tried full music and also nothing. The system says surrounds are connected. Any help would be appreciated. 

3
N
1 year ago
P
pcryan5Contributor II
asked in Home theater

Default Start Up Configuation

I would like my SONOS Beam and Roam to be paired as a group every time I turn on my TV.Currently I have to manually select and add the Roam. (How 1990’s!)Is this possible? thanks!

3
P
1 year ago
P
PatrykContributor I
asked in Home theater

stuttering surround sound home system arc+sub+sls

Hello i have a problem with my cinema system, stuttering surround sound from my one sl’s during listening music from Iphone and watching tv, netflix

3
P
1 year ago
S
SetupLaQuintaContributor I
posted in Home theater

Set up 5.1 and multiple room music streaming

I just bought a new place and want to replace a Yamaha RX-A720 with 2 Sonos AMPS. I have 5 wired speakers for surround sound in the living room and 2 additional zones (1 outside and 1 in Bedroom). How do I set this up for surround sound and multiple zones. Can I stream music through the surround speakers.Thanks for your help. 

3
Corry P
1 year ago
T
ThatS0n0nsUserAvid Contributor I
asked in Home theater

Sonos Sub Lack of Bass

I understand that the Sonos Sub is currently having bass issue when Trueplay is enabled, can we confirm if this issue is known to be on all setups like a stereo pair of Ones/SL, Play:5s/Fives, with a Sub or just on TV setups in a 5.1 with the current sound bars and also with older units like the Playbase in a 5.1 setup?

3
H
1 year ago
D
davemate23Contributor I
asked in Home theater

New Sub Mini connecting but not playing.

I recently bought and set up both a Beam Gen 2 and Sub Mini. The Beam was set up fine and works brilliantly, however having set up the Sub Mini an hour or so later, it connected fine (although both products seemed to have issues with the NFC identification during set up - first time was fine on Sub Mini, but second time had issues). However, the Sub Mini, whilst set up went ok, has the white light on, but doesn’t make any sound (having tried with the TV and by casting music with heavy bass to the Beam).I’ve checked on my Google Wifi app and only the Beam seems to show as connected to the network. This is pretty disappointed after having decided to invest in Sonos over other home cinema systems.

3
B
11 months ago
P
Philthep0werContributor I
asked in Home theater

Using multiple Shops Play 5 speakers from a line in input

Hi, at our football club, I'm currently extracting audio from hdmi (Digital TV, DVD player and Firestick) and sending to a very loud powered speaker. However, despite the very loud capabilities, the sound doesn't travel well through the club, when there are large groups of people.I need to look at a way to have multiple speakers around the club.  So want to take the audio extract (3.5mm headphone connection) and am wondering if I can either a) split it into multiple Sonos Play 5s or b) send to one Sonos Play 5, and then this can be wirelessly shared to the other Play 5s.   (I'm thinking of getting 3 X Play 5s).Would a) or b) work, and further, would the split signal be strong enough or would I need to use any amplifier?

3
106rallye
1 year ago
G
GrundleGrabberContributor I
asked in Home theater

Dolby Atmos - multiple products all connect?

New to some of the newer Sonos products, and couldn’t find the answer anywhere.  I have an Arc, Sub (gen3), and Amp running two third party ceiling speakers.  My question is can I add two Ones as rear speakers and connect them all to the same TV arc source and it works with Dolby Atmos?  Arc, Sub, ceiling speakers, and rear Ones?  Thanks! 

3
Airgetlam
1 year ago
L
liquidswordsContributor I
asked in Home theater

How to resolve "Your beam has been added, but may not appear in the System tab"

I’ve restarted and added my Beam three times, and continue to see this message. After powering it off and on again, it never appears in my Sonos app. This is beyond frustrating!  

3
Corry P
1 year ago
F
F-manContributor I
posted in Home theater

Sonos Beam Volume Control not working properly since adding IKEA Symfonsik

Since I purchased two IKEA symfonisk devices, I have not been able to set the volume of my Sonos Beam Gen 2 correctly. When I had only the Beam, I was able to control the volume in increments of 1, from 0 to X. Now I can only set the volume of the Beam in increments of 5, for example if I manually move the slider in the Sonos Iphone app to 12 it will set itself back down to 10 a second later. If I try 14 it rounds up to 15 and so on - it also does this when using my TV remote 😤This issue occurs when the Beam is playing ungrouped, it doesn’t seem right that I am suffering a significant decline in functionality just because I have two other Sonos devices elsewhere in my place 🙄Any help woud be much appreciated as this issue is extremely irritating!😖

3
Jamie A
1 year ago
P
pateldivyang84Contributor II
asked in Home theater

Sonos Arc + Sonos Amp for Indoor Ceiling Speaker + Sonos Amp for Outdoor Speaker

Hi. Can I use Sonos Arc + Sonos Amp for Indoor Ceiling Speaker + Sonos Amp for Outdoor Speaker all connected together to a single TV..? Can I play independently OR merge the TV Sound on Sonos Arc / Sonos Amp for Indoor Ceiling Speaker / Sonos Amp for Outdoor Speaker when I have connected all 3 Sonos product on Wifi Network..?Thanks in advance.

3
Ken_Griffiths
1 year ago
Terms & ConditionsCookie settings