Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,643 Topics
  • 25,291 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4643 Topics

S
Sc00t3rContributor I
asked in Home theater

Amp with (2) pairs of speakers + Arc + One SL's + Sub

I currently have the Arc + Sub + One SL’s in my living room. Recently picked up the Amp. I would like to run (2) pairs of speakers off of the Amp. One set in the garage and one set out on the deck. Plan on using a switch. My question is - when I set up the Amp and added it, the pair of speakers I had connected to the amp started playing the music I selected. But the TV audio stopped playing on the Arc. That being said, can I run audio to the deck / garage speakers while playing a movie / watching TV on the Arc in the living room? I don’t have the Amp connected to the TV. As I don’t need or want it for anything video. Just want a music source in those other areas of the house. But won’t want to stop someone from watching a movie or TV in the living room. 

2
S
1 year ago
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coffeetimeContributor I
asked in Home theater

How may I switch between AirPlay and Optical Input on Sonos Ray?

Hi, I have a Mac that connects to Sonos Ray speaker over optical cable.But when I finish playing a music over AirPlay from my phone, I cannot get my Mac to play sound through the optical input.Is there a way to control the sound input of the Speaker between AirPlay and Optical Input?  

1
106rallye
11 months ago
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ErnestonetContributor I
asked in Home theater

beam 2 and sub mini

Hi i just connect a sub mini to my beam 2, but have a question. Does de beam 2 automatically sent the lows frecquency to the sub mini and dedicated only to the highs and mids? Abd what EQ recommend?

2
E
1 year ago
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MrUsernameContributor I
asked in Home theater

Add Sub or Playbar (Android 14 - Pixel 8 Pro) vs iOS

Dear CommunityQuestion: Can someone explain the issue high-level or even low-level (technical)?Issue: I spent hours and several tries connecting my Playbar or Sub with my Google Pixel 8 Pro (Latest App SW, latest Android), granted any possible permission, reinstalled the App several times, emptied data and cache of the App. Switched my WiFi to dedicated 2.4Ghz. Hard reset the devices several times. Restarted the phone & App multiple times. Created a new Sonos account. Without any luck - faced several different error message like Error 1000 or the App seemed not to be up2date which it definitively was or the error message where Sonos is even recommending to use an Ethernet cable or even another device. Confusion/Surprise: Somewhere in the middle of all tries I could add my 2 Sonos One seamlessly without any efforts on the first try just like on iOS (even on my 5Ghz network). Expected: I installed the Sonos App on my iPhone 13 mini and it literally took me 1 minute to seamlessly conn

2
M
6 months ago
Asif khan
Asif khanContributor I
asked in Home theater

height volume not working

Subject: Urgent Help Needed with Sonos Home Theatre Setup - Height Volume and Atmos IssuesDear Sonos Community,I recently invested in the Sonos Arc, Sub Gen 3, and Era 300 to create a home theatre system using my Samsung 65Q90C TV. Unfortunately, I've been encountering a persistent issue with the height volume since the initial setup, and now the same problem persists with the Era 300.The height volume seems to be non-functional, and I suspect there might be configuration or system integration issues. This issue is particularly frustrating as it prevents me from experiencing the full Atmos environment not just in Atmos-enabled movies but also with Apple Music spatial audio content.I'm reaching out to the community for assistance. Has anyone else faced a similar problem, and could you please share any solutions or suggestions to resolve this issue? Your quick response will be highly appreciated as I'm eager to enjoy the full potential of my Sonos home theatre setup.Thank you in advance

5
K
4 months ago
A
attacama40Headliner I
asked in Home theater

Lost a couple of Subs off S2 for reasons unknown - How to find & Reattach?

Afternoon all.I lost a couple of subs off my configuration a few weeks back. Odd and not something I recall happening for me before.My guess it might have been around the same time as having a few difficulties pairing up a couple of Sonos Ones and an ARC …. now resolved.Hoping someone could point me towards the procedure to reset and re-add the subs if someone would be kind enough to do that.The Subs are RJ45 connected and are run in conjunction with room based Amp’s and ceiling speakers. I don’t think there is any HW issue or NW issues, I suspect it is an unfortunate by-product of the new setup.Thanks in advance

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J
1 year ago
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NathanieltschmitzContributor I
asked in Home theater

Sonos Arc cutout only when playing Atmos content.

My Sonos Arc (Connected to 2 One’s with a Sub) has had an issue since I got it. Whenever playing any Dolby Atmos content ( DD+, TrueHD, and MAT) there is intermittent cutting out. It tends to happen when there is a lot of noise going on in a scene, such as a loud scene or fighting scene but also can happen randomly during dialogue. I have replaced my streaming device from a Roku Ultra to NVidia Shield, I have replaced the HDMI cables to certified HDMI 2.1 48 gbps, and I even went as far as replacing the tv from a Samsung 55” to a Vizio M-series Quantum. All devices are updated and I am at my wits end trying to figure this out.  Any help?

4
G
2 years ago
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DB1991Contributor I
asked in Home theater

Connecting LG Magic Remote

Hi, my LG tv has auto updated its WebOS and after moving house I can no longer link the remote to the playbar, the old way of selecting ‘Pioneer’ from the universal remote option on the TV seems to have been removed.the TV model is: 65UN7300PTC and it is running webOS 5.4.3-36 Annoyingly I can link the LG remote to the playbar while the TV is off, but when the TV is switched on the remote seems to switch back to RF and no longer works. does anyone have any idea how to sort this one?  

1
Airgetlam
6 months ago
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JBSDContributor II
asked in Home theater

Network Matrix OFDM ANI level: 9

Found the Network Matrix just recently; looking first time last night everything was green except the Beam (LF, RF).  Checking it just now the Sub and the surrounds (LR, RR) have also gone red.  All in line of sight of the main mesh router.Anyone make heads or tails of this? 

6
J
2 months ago
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RcarnesContributor I
posted in Home theater

Beam Volume Too Low

I have a Beam connected via HDMI ARC to a Vizio TV. Recently the volume on the Beam has to be turned almost all the way up to get a normal volume level I can hear. This is an issue with all streaming apps on Roku and also tried on Fire Stick and same issue with it. Anyone know what the issue could be?

2
R
2 years ago
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GrantStantonContributor I
asked in Home theater

one speaker playing in group

I have (2) ERA300’s and a mini sub in one zone then separately (1) ERA100 in a second zone.Whenever I have music playing and zones grouped, it only plays ONE speaker from ONE of the zones. If I ungroup, it will play music from one ERA300 then the ERA100 in the other zone will be playing (1 speaker per zone). I’ve been able to play around with it and have both ERA300’s play music from the first zone (separately). The sub has never operated yet even though it is tied to them in the zone. All of the speakers are within 30’ of my WiFi router. Has anyone had this issue where it only plays from one speaker when it is part of a zone? Secondarily, has anyone ever had it only play from one speaker when all zones are grouped together?w

3
G
6 months ago
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JustinDKContributor I
asked in Home theater

Sonos Beam Surround w/ 2 Ones keeps cutting out

Hello World and Sonos Teams, Just moved from one home to another, same set up as below. Everything worked at the old house, but not new house. I have Sonos Beam and 4 Ones (with Alexa)Beam and 2 Sonos Ones are set up as Surround (LS + RS)I have Google Router/Mesh - 4 pods. Main pod router is connected in basement. Wifi in the house is great. 2nd pod is in living room and ethernet connected to Samsung TV. Beam is then connected to TV via HDMI in the arc allowed port. TV plays fine through beam and surround. Nothing cuts out. I then play Spotify via the Beam and Ones and it cuts out and sometimes skips to a different song. Why is this happening? Only when I play music not TV. Thanks! J

4
K
3 months ago
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brucemacEnthusiast II
posted in Home theater

Home Theater Setup - Need Some Advice - What Would You Do?

So long time Sonos user. Have a dozen or so speakers including a small Beam/Sub/One HT setup in our loft, an Amp controlling our back patio setup and a Port connecting our primary living room HT. We're about to kick off a major kitchen remodel and as part of that replacing our flooring on the main level. With all the upcoming changes, the wife and I have been talking about aesthetics in our living room and what our options are for replacing speakers. You can see what I'm dealing with from a space/layout perspective in the pictures. We're probably 75% Movies/TV and 25% music with the occasional karaoke party with friends/family. Existing fronts are Definitive Technology bi-polars with 10in powered subs. They're over 20 years old, but surprisingly still sound pretty amazing. The center is a DT Mythos (had to downsize when we moved due to space on the mantle) and the surrounds are DT bi-polars mounted pretty high up on the rear wall behind the seating position and above the bar.Have been

3
buzz
1 year ago
JeffroSRTR
JeffroSRTRContributor I
asked in Home theater

sound

We have a Samsung QLED 75 tv a Sonos Arc, 2 1SLs, sub and 2 Roam. The issue is that the sound skips about every 20-30 seconds and occasionally cuts out for about 2 seconds.  We did the complete unplug of everything about 5 days ago. Had to go back through the tuning steps and thought we had it resolved. It started again today.  Don’t want to have to go through this every 5-6 days. Not a super tech savvy guy but can follow instructions.  Thanks for any advice. 

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Corry P
5 months ago
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Panicos70Contributor I
asked in Home theater

synfonisk not appearing in system when added

Hii recently got a couple of symfonisk lamps to provide surround sound to the beam I have. On first install a couple of yesterday, everything went great and I was super pleased 👍🏼 today when I logged into the Sonia app on iOS everything had disappeared. Anyway reset the app and added the bean back following the unplug approach the app steps you through. Perfect.  Then I went to add the syfonisk lamp. I hard rest the synfonisk lamp and re added from scratch. It says it’s added successfully but it refuses to show within the system so I can’t create surround sound.  I tried the same with the other lamp and the same thing has happened. It mentions unplugging them and plugging them back in again but that doesn’t help. 😢 Any help would be greatly appreciated.  Thank you 😊 

1
Corry P
1 year ago
V
Vincenzo021283Contributor I
posted in Home theater

Rumore proveniente dal sub

Buongiorno, ho da poco acquistato il sub di sonos per completare il mio impianto home theater.Collegato e configurato senza problemi apparte per il fatto che se mi avvicino sento provenire dal sub un ronzio molto fastidioso…Non riesco a capirne la natura... qualcuno sa aiutarmi?  

1
Rowena B.
3 years ago
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Florian HendrickxContributor I
asked in Home theater

sonos playbar humming pitch nooise

I'm not the first reporting it, but not understanding from the other threads what i should do as a next step...Suddenly my sonos playbar gives a continous pitching noise. Doesn't change if i plug in out ethernet or optical.In any case, i expected this device to last a few decades. Anything i can try to fix it? Kr  

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F
1 year ago
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jamiehcContributor I
asked in Home theater

Surround One SLs not appearing in the app when Arc is switched off

Hi, I'm new to the Sonos home theatre but have long had some play 1s. We recently installed the full surround set, moving an old play 1 away and having one of the surrounds in the same area. We are a ‘switch everything off at the wall’ household. I had assumed that it would be possible to turn on one or both One SL and ask it to play music, without needing to turn on and use the full surround sound system. When I turn on a One SL in isolation it never shows up in the app.Is there a way to make them behave standalone when turned on without the Arc? And when turning the Arc on, having them auto join the arc? Thanks,Jamie  

5
Corry P
1 year ago
M
MadgerocksContributor II
asked in Home theater

Issue with Play 1's when set up as surround sound with Playbar and Subwoofer

My two play ones have been working fine but recently stopped. I’ve reset  as individuals and then  a stereo pair and work fine but as soon as add them as a surround sound they stop working (no sound) and the revert to the green blinking lights. Can anyone offer any advice.

3
M
3 years ago
J
JbrowContributor I
asked in Home theater

audio skips intermittently while watching a movie

Here is my diagnosis code: 1444175297i watched mortal Kombat and now Stowaway on HBO Max and Netflix, respectively. The sound has gaps intermittently and I have already disconnected the hdmi cable and restarted the sonos arc and I’m still getting the same issue. 

4
Xander P
2 years ago
D
DrlazorContributor I
asked in Home theater

sonos subwoofer gen 1 not powering on

I have the black subwoofer that has the single button on the front.  When I plug it in no lights or anything appears on the front.  I have tried another power cord, tried holding the button on the front and plugging it in.  Nothing works.  1k for a few years…  do you have any ideas?

1
Ken_Griffiths
3 years ago
F
furysamurai72Contributor I
posted in Home theater

Sonos Sub Suddenly stopped outputting sound

I have a sonos Sub. I think it’s a Gen 1 but I’m not entirely certain.  Everything seems to be working fine. It’s updating correctly, its connected, visible in the app. I’m able to join it with other zones easily.  The problem is there is no audio output.  If anyone can help me out here I would appreciate it, please let me know what you need to know. 

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Airgetlam
3 years ago
H
hssatxContributor I
posted in Home theater

Sonos One SL on S1 ?

Thinking of adding a Sonos One SL to my legacy setup. Can I play the Sonos One on S1 or will I be forced to update to S2.  I do not wish to update to S2.

2
H
3 years ago
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LauraJContributor I
asked in Home theater

Setting up the Sonos Beam

I am trying to set up my beam on a 2011 LG tv.  The tv manual says it's simplink supported but I can't actually select simplink (not an option).  This is the end of my knowledge of technology and need some help.  Can't I skip this?  I've selected the HDMI /arc but that's as far as I can go. Thanks!

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L
3 years ago
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F-manContributor I
posted in Home theater

Sonos Beam Volume Control not working properly since adding IKEA Symfonsik

Since I purchased two IKEA symfonisk devices, I have not been able to set the volume of my Sonos Beam Gen 2 correctly. When I had only the Beam, I was able to control the volume in increments of 1, from 0 to X. Now I can only set the volume of the Beam in increments of 5, for example if I manually move the slider in the Sonos Iphone app to 12 it will set itself back down to 10 a second later. If I try 14 it rounds up to 15 and so on - it also does this when using my TV remote 😤This issue occurs when the Beam is playing ungrouped, it doesn’t seem right that I am suffering a significant decline in functionality just because I have two other Sonos devices elsewhere in my place 🙄Any help woud be much appreciated as this issue is extremely irritating!😖

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Jamie A
1 year ago
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