Contributor II

Low Volume- Sonos Arc

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All of a sudden, the volume has become low on my sonos. Normally, I listen at around 20-25 but now to hear the same level, I have to increase up to 40-45. Started noticing this after the software update. Happens both with Samsung Q8FN native apps and Apple TV4K

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nik9669a

Senior Virtuoso

I’m assuming - but maybe someone from Sonos will confirm - this is so that the complaints that “the minimum volume was too low” can be marked as “resolved”.

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AndyCHC

Lyricist III

I have noticed this also. Previously had a beam which I would rarely need the volume to be above 30 percent. Now with the arc, I need it to at least 50 percent. I have an LG Oled c9. I wasn't sure if it was the arc that was faulty or just had less volume then the beam but double the price of the beam this can not be the case. Hopefully this will be fixed soon with an update.

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Mitchellsx

Renowned Enthusiast II

I have found this issue also, I find myself constantly increasing the volume for low, or mid volume. But all of sudden the Highs are too loud!

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AndyCHC

Lyricist III

In a way I'm glad it's not just me experiencing this. I thought I was going mad.

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zztop610Author

Contributor II

Does anyone else have this problem with the Arc? The volume sounds so low even though I have disabled the night mode and turned on loudness. I have to push the speaker level up to 30 to hear anything

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nik9669a

Senior Virtuoso

Does anyone else have this problem with the Arc? The volume sounds so low even though I have disabled the night mode and turned on loudness. I have to push the speaker level up to 30 to hear anything

I don’t think it’s just Arc-related: I’ve noticed it on my Playbase, One’s and Play:5. As I say, I suspect it’s to resolve the “minimum volume is too loud at night” concerns that some owners have expressed.

Dear Sonos: Can you confirm whether this is the case, please?

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Markitos

Avid Contributor I

All of a sudden, the volume has become low on my sonos. Normally, I listen at around 20-25 but now to hear the same level, I have to increase up to 40-45. Started noticing this after the software update. Happens both with Samsung Q8FN native apps and Apple TV4K

Me too I thought it was only me, volume I have to put very high too

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