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As the caption reads, I have an issue with the Google assistant making the volume go to the max setting despite what I tell it. For example: if I say “Hey Google set the volume to 9%” the volume will be set to 100 and then I have to scramble for a remote so I can lower the volume quickly. 
 

Despite the volume level I set the Sonos to via the Google Assistant, it’ll always set it to 100%. I’ve removed and re-added the Google Assistant and that fix only works for 1-2 days. It’s really irritating that this is going on and it’s incredibly inconvenient as well. Makes me want to throw away the entire Sonos setup I have and go with a comparable setup from Bose. 
 

Sonos….get it together already.

Hi ​@NicholasR3 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with setting a volume using the Google Assistant.

We have been unable to recreate this behaviour in our own testing, though there have been other (different) reports of issues with the volume commands via Google Assistant and we are investigating them.

I recommend that you try removing Google Assistant from your affected speaker(s), then add it back on again: Settings icon » nroom affected] » Google Assistant » Remove Google Assistant.

To add it back on, please go to Settings icon » nroom] » Add a Voice Assistant » Google Assistant.

I hope this helps.


I’ve done that and it eventually will start having the same issue again


Hi ​@NicholasR3 

Thanks for trying those steps, and I am sorry to hear that they did not help.

It’s is possible that a reboot of the speaker will help, though this is admittedly a long-shot.

I hope this helps.


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