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inferior system

  • October 31, 2024
  • 6 replies
  • 70 views

Can I return my Sonos system and receive a full refund 

Reasons, numerous phone calls with no good outcomes,  always blaming Routers,  phones, Pads, Boosters and the list goes on.Amazing no problems till they introduced the new App, check out how many pages on the Sonos system who have issues 

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6 replies

  • Author
  • Contributor I
  • 3 replies
  • October 31, 2024

350 pages of customer complaints 


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  • Senior Virtuoso
  • 5535 replies
  • October 31, 2024

When and where did you purchase?


  • Author
  • Contributor I
  • 3 replies
  • October 31, 2024

Harvey Norman, tonight again super bad drop out 


  • Lyricist II
  • 4 replies
  • October 31, 2024

Why didn’t you ask that question to any of the phone agents you say you spoke to, rather than ask it in a public forum where none of us here know anything about your system, such as where you bought it, or how long you’ve had it, and where none of us have the authority or the ability to action your refund ???


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  • Senior Virtuoso
  • 5535 replies
  • October 31, 2024
Gary Ryan wrote:

Harvey Norman, tonight again super bad drop out 

And what’s their returns policy?


Gary Ryan wrote:

Harvey Norman, tonight again super bad drop out 

In Australia retailers are responsible for warranties. You need to talk to Harvey Norman. Unless you bought directly from Sonos they’re under no obligation to help you.


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