Contributor I

Answered

YouTube Music not listing full library

87 replies
16944 views

Hi,

I’ve recently switched over to YouTube music as Google are closing Play Music but an having issues accessing my full library through the Sonos Desktop or Mobile app. Both the Artist & Albums listings are truncated. When I access them as follows:

YouTube Music → Library → Albums → Uploads (only lists down to albums starting with ‘R’, everything after unavailable.)

YouTube Music → Library → Artists → Uploads (only lists down to artists starting with ‘J’, everything after unavailable.)

Does anyone else have this issue? Anything I can do to get Sonos to let me browse my Full Catalog again like I could with Play Music?

Cheers!

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Xander PAnswer

Retired Sonos Staff

Hi everyone, just to keep you all updated:

YouTube Music have increased the container size (i.e. how many Artists/Albums/Tracks will appear in the list) from 99, to 999 - which should for most people resolve this issue.
For those of you with larger libraries, you may still find that there are some results at the end which will not be shown - for these you can continue to use the Search function as previously, and it may be worth reaching out to YouTube Music again if this continues to be an issue.

If you have not noticed more results being shown under YouTube Music in the Sonos app, it may be worth removing and then re-adding the account to your system.

Remove a Music Service account

Add a Music Service to Sonos

Show previous replies

controlav

Lead Maestro

@Tom P. iBroadcast is the most common suggestion for those wishing to abandon YTM for storing their own music.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

R

Roba182

Contributor I

guy b - you can play them on Sonos but you have to search for them. They are there even though they are not listed in your library.

An update to my last post: I finally spoke to someone higher up at Sonos, and he explained that, contrary to what the Sonos and YTM tech support people told me, the issue is with YTM. Sonos merely “reads” the data provided by the music provider, so there is an issue with YTM not feeding the correct information to Sonos. He also told me that he doubts YTM is prioritizing resolving this issue since it probably affects only a small number of users. He encouraged me to keep complaining to YTM. I emailed them a couple times but never heard back.

EVEN WORSE, I found out that eventually YTM will *require* you to pay for a premium subscription (more than $12/month!) just to listen to your own music on your own speakers! To me, this was unconscionable. So I quit YTM.

Fortunately, I found iBroadcast, which provides a free cloud-based storage locker service that is both very easy to use and, more importantly, compatible with Sonos. I would encourage folks to check it out if you’re only looking for a place to store and play your own music. So far I’m really happy with it.

checking out ibroadcast now. SONOS should be telling users not to waste their time with youtube music at all. Talk about not ready for prime time.

Are you able to transfer your library from Google Play to iBroadcast?

R

Roba182

Contributor I

Had a live chat today and spent 20 minutes explaining that my library from YouTube Music was only loading up to the letter “B”. After a few back and forth questions and answers, she told me “Let me check”….and has not been heard from since….the chat expired. This is becoming very frustrating.

My library also only loads up to B and my issue has been open for a month or two. They have no answer for this and really don’t seem to care. I now use iBroadcast instead of YTM and it works great, is free, and is supposed to remain free. Check it out. YTM is a sham.

Were you able to transfer your library over from Google play to iBroadcast rather than up loading your music again?

A

a9979

Enthusiast II

Had a live chat today and spent 20 minutes explaining that my library from YouTube Music was only loading up to the letter “B”. After a few back and forth questions and answers, she told me “Let me check”….and has not been heard from since….the chat expired. This is becoming very frustrating.

My library also only loads up to B and my issue has been open for a month or two. They have no answer for this and really don’t seem to care. I now use iBroadcast instead of YTM and it works great, is free, and is supposed to remain free. Check it out. YTM is a sham.

Were you able to transfer your library over from Google play to iBroadcast rather than up loading your music again?

No, there is not an official transfer process like there was for Google Play to YouTube Music but you can upload an entire library. Just make sure you know where your Google library files exist and follow the iBroadcast upload process. And my experience was that it is very slow. Took about 8-10 hours for my library which consisted of about 5,500 songs.

E

eg1

Lyricist III

Neither party is interested in this problem in the slightest. I am a premium YTM subscriber, and I own 7 Sonos speakers. When you contact support at either Google or Sonos the answer is the same -- it’s the other guy’s fault … :rolling_eyes:

I’m going to try a work-around by porting a Chromecast into my Play5 aux/in. Wish me luck … :expressionless:

A

a9979

Enthusiast II

I’m just living with it as a non-premium YTM subscriber. I have both YTM and iBroadcast. My YTM works, I just can’t browse my entire library. I can still search all of my YTM so it’s not that bad. iBroadcast doesn’t work well for me because a lot of my music files are missing album names, which iBroadcast is aware causes major indexing issues for them. Oh well. None of these providers are perfect. But if I was subscribing to any of them, I would feel way different. I subscribe to Amazon and Spotify, no issues with either of those. Now if only they would provide a file hosting service...

J

JeffGroen

Lyricist I

Another frustrated user experiencing the same limits of accessing full YTM library. Can someone help clarify how you can use iBroadcast on Sonos? I don’t see it listed among the list of Available services when I go to add a new service.

Thank you!

A

a9979

Enthusiast II

Another frustrated user experiencing the same limits of accessing full YTM library. Can someone help clarify how you can use iBroadcast on Sonos? I don’t see it listed among the list of Available services when I go to add a new service.

Thank you!

I see it in my available list of services. There’s a search/filter at the top of the services page too that you can type iBroadcast in and it comes right up. I’m using Apple iOS. Maybe if you’re using Android it’s different.

T

Tom P.

Contributor I

@controlav - I’m looking for a decent music streaming service that is well supported on Sonos, not a service to store my own music. GPM was decent, but YTM is garbage! I’m currently trying Tidal, but as with other services, some of the perks available in App is not transferred to Sonos - like the simple alphabetical lists for artists and albums.

controlav

Lead Maestro

@controlav - I’m looking for a decent music streaming service that is well supported on Sonos, not a service to store my own music. GPM was decent, but YTM is garbage! I’m currently trying Tidal, but as with other services, some of the perks available in App is not transferred to Sonos - like the simple alphabetical lists for artists and albums.

Oh I see, ignore my prior post then. I use Spotify, TIDAL, Apple and Pandora. Fortunately Sonos gives us a substantial choice of services, far more than anyone else. I don’t think anyone will disagree with your views on YTM on Sonos though. Personally I wish Groove was still available, as not only did it work, I knew a few of the engineers responsible for it.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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