YouTube Music not listing full library

Is there any update from Google?

Krishma is there any update from Google?

As I have started to use Tidal on Sonos, I’ve realized as with YTM that the artist and album section of my collection can not be alphabetized - is that an issue Sonos knows about, and if so, is Sonos looking for a solution?  The non-alphabetical listing in YTM is one reason I can not tolerate using it on Sonos.

Just another frustrated user here.  Google Play Music worked fine.  Youtube Music is just terrible, for all the reasons outlined above.  It’s slow and extremely buggy.

I think it’s unlikely that the problem resides in Sonos.  If you have both Sonos2 and Android Auto, you will see that the exact same problem occurs with both.  So that strongly suggests that the issue lies with whatever YTM “hands off” to all other apps.  Since Google owns both YTM and AA, a solution is more likely to be found by complaining through AA.  I will do that, but I don’t hold out much hope.

I agree with whoever (above) suggested logging a ticket with Google support, rather than chatting with google experts etc online.  I think what happens with front line support staff (at Google, Sonos, and others) is that they are obliged to follow standard help “scripts”, which may or may not be applicable to the problem at hand.  Sonos users who have been led to try various solutions for this particular problem (reinstall, etc) are, to my mind, either victims of standard help scripts, or, perhaps, speculation on the part of the support staff.  Either way, users are understandably frustrated.

As for “workarounds”, in Sonos, I have found (as others have) that even though not all YTM artists and albums will display while browsing, a search will indeed find the item you want.  It’s a pain, but at least the music is available.  

Problem there is, if you can’t remember exactly what you are looking for, you can’t search for it, and, if other family members are less tech savvy, they can’t find anything after the letter B (or in my case, F).

However, and as unsatisfying as this conclusion may be, I don’t think we can fairly blame Sonos for these problems.  The fact that the same thing happens with other apps that rely on YTM means that this must be the fault of YTM.

I had the same issue using YTM with Sonos, but I found that (as in my post 40 minutes ago) in that instance the solution was to be found in YTM.  After I saw that everything was all out of order in Sonos2, I looked for settings to change the order, and found none in Sonos.  So then I went back to YTM and discovered that it also was out of order.  Finally (on my phone) I noticed that in any list (albums, artists or songs), there was a little tab at the top left corner above the first item in the long  list.  It seems the default was “recently added”, but if you click on the little down-arrow, it lets you sort them A-Z or Z-A.

I did that for all three options - artists, albums and songs, and then YTM finally was ordered sensibly (for me.  For non uploaded items, I left the default at recently added, e.g., other non-uploaded songs that I had “liked”)

I don’t know if I had to restart Sonos or not to make this work, but to be sure, I did anyway:  I turned off sonos on my android device, turned it back on, and then Sonos showed all my stuff in the same alphabetical order that I had on YTM (up to the letter F, that is :-)

I want to follow this thread as I am having the same issue you are all reporting with Google Music moving to YT Music and losing the ability to see my whole music collection on Sonos. I cannot find this music through the search bar either. I only see A through B on albums.

I opened up my YTM ticket for this issue a couple of months ago and haven’t had an update in weeks. I followed up with YTM a few days ago just asking for a update... still no response from YTM. It is obvious now, YTM does not care about this issue and Sonos is doing nothing to force their hand. Shame on both companies. 

It’s been over 4 months since I reported this issue to YTM and nothing has been resolved. Half the time they don’t even respond when I email them asking for an update. Anyone think they actually care about this? I don’t. Oh well, I guess YTM is losing another customer. 

I have exactly the same problem. I only see my albums that have a track that starts with the letter A to D. My workaround was to subscribe to Spotify, transfer all my music and give up YT Music. If I could go back in time, I wouldn't invest $4000 in a sound system that depends on the cloud to work properly. In my opinion, it's Sonos' responsibility to ensure good integrations with the different partners, because in the end, it's the Sonos experience that is degraded by poor software quality from the music service providers.