Contributor I

Answered

YouTube Music not listing full library

87 replies
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Hi,

I’ve recently switched over to YouTube music as Google are closing Play Music but an having issues accessing my full library through the Sonos Desktop or Mobile app. Both the Artist & Albums listings are truncated. When I access them as follows:

YouTube Music → Library → Albums → Uploads (only lists down to albums starting with ‘R’, everything after unavailable.)

YouTube Music → Library → Artists → Uploads (only lists down to artists starting with ‘J’, everything after unavailable.)

Does anyone else have this issue? Anything I can do to get Sonos to let me browse my Full Catalog again like I could with Play Music?

Cheers!

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Xander PAnswer

Retired Sonos Staff

Hi everyone, just to keep you all updated:

YouTube Music have increased the container size (i.e. how many Artists/Albums/Tracks will appear in the list) from 99, to 999 - which should for most people resolve this issue.
For those of you with larger libraries, you may still find that there are some results at the end which will not be shown - for these you can continue to use the Search function as previously, and it may be worth reaching out to YouTube Music again if this continues to be an issue.

If you have not noticed more results being shown under YouTube Music in the Sonos app, it may be worth removing and then re-adding the account to your system.

Remove a Music Service account

Add a Music Service to Sonos

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C

Chriskenc

Lyricist I

Solved it for myself. Got rid of YTM subscription.…

Subscribed for Deezer HIFI, lossless audio, and cheaper. Sounds amazing!! No bugs encountered, clean app interface.

Can't cast to Sonos, but Deezer so far plays well with Sonos app and syncs instantly, so i'm happy.

Bye YTM

M

mborella

Producer I

Same here. Cancelled YTM, now using iBroadcast, Plex and Spotify.

I acknowledge that most of the issues are likely due to YTM, but there are a couple of Sonos issues, such as when my AMP crashed hard after fast forwarding in YTM. Totally reproducible.

What would have been nice is if Sonos front line support did not insist on the problem being packet loss on my Internet connection. My own measurements indicate that this is not a problem and Sonos works fine with all services other than YTM.

M

Matt_72

Contributor I

I've had my SONOS One for a few months and have had very few problems. I have primarily played my music library through Google play music playlists. Now that Google play is going away, I moved my library over to YouTube music. But now, songs will start playing, then at some point they stop and it skips to the next song. Thats when I get the "not encoded correctly" error message. It has happened on every single song I've tried. It also happens if you try to scroll to a certain point in the song. This problem started immediately when I switched to YouTube music.

This speaker is completely useless in this condition.

I've read the other posts on this topic, but they don't seem to apply to my situation.

Does anyone know how to fix this?

Diagnostics Confirmation #679235385

Unfortunately I have been experiencing the same issues. The most frustrating one is when a track plays for a good amount of time and then suddenly throws an error code and jumps to the next track. If I have cross fade on it will cross fade extremely early. When I use youtube music outside of sonos the tracks work perfectly. Sonos is aware of the issue and is working at it, though not as quickly as I would like.

Xander PAnswer

Retired Sonos Staff

Hi everyone, just to keep you all updated:

YouTube Music have increased the container size (i.e. how many Artists/Albums/Tracks will appear in the list) from 99, to 999 - which should for most people resolve this issue.
For those of you with larger libraries, you may still find that there are some results at the end which will not be shown - for these you can continue to use the Search function as previously, and it may be worth reaching out to YouTube Music again if this continues to be an issue.

If you have not noticed more results being shown under YouTube Music in the Sonos app, it may be worth removing and then re-adding the account to your system.

Remove a Music Service account

Add a Music Service to Sonos

S

sjw

Local Superstar

I only see Playlists now. Removed and re-added. (I don't use it anyway though)

R

Rob EAuthor

Contributor I

Just tried this and now I can’t seem to access my ‘Uploads’ anymore?

When I click any sections (Albums, Artists, etc) the ‘Uploads’ button has been removed?

A

a9979

Enthusiast II

Now the only option I see is Albums. Great. Thanks YTM, it’s worse now. Wow talk about a terrible product to be hosted on Sonos. Please just give us back Google Play Music.

Sonos - Do yourself a favor and help out YTM or better yet set higher/stricter standards for your music providers. YTM is full of bugs and it reflects on your product.

R

Rob EAuthor

Contributor I

For anyone else with the uploads problem, I got sick of waiting for Google to fix this so moved over to use IBroadcast a while back and it works great!

YTM is a horrible product, such a shame they killed GPM as it was great for years!

R

Rsevarg

Lyricist II

Worked for me (Yay!). I never looked to see if was somehow fixed by itself; I immediately followed the advice to remove and add the service, and now everything is there.

What are the chances that YTM did for Google’s own Android Auto the very same “increase in container size”..?? That’d be nice…

A

a9979

Enthusiast II

Before I could only see artists up to “B”. Now I can see artists up through “N”. Getting better YTM, but still not ready for prime time.

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