Contributor I

Question

unable to join local network

Forum|Forum|2 years ago
May 9, 2024
112 replies
7398 views

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”
I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work

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L

Lalo2knd

Lyricist I

I used and iPad mini and worked fine, some how I had the same problem here with my iPhone but switched to an iPad and worked perfectly

A

ASAPJONEZ

Lyricist I

This issue has been INCREDIBLY FRUSTRATING…Thankfully I saw someone mention on this thread something about an “IPad work around”. So I took my iPad Pro and reset and re set up with my iPad and then since it shares info with my iPhone, it now works with my iPhone. Sorry if you don’t have an iPad or some other Apple product to help use the work around but those who do, might want to try it.

K

kazuwal

Lyricist I

Same issue! Sonos literally create the worst software I have ever encountered. Constant bugs, slow, laggy terrible user experience. It feels like it has been thrown together by a uni graduate. They coupled the app to the speaker system to such an extent I cant even add my device to the network and air play directly through Spotify. Speakers completely unusable. Sonos please hire people who actually understand how to build software.

S

shimona

Lyricist I

IS THERE A SOLUTION TO THIS S*** WTF?

Moderator Note: Modified in accordance with the Community Code of Conduct.

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Pbanach

Lyricist I

Had the same problem trying to add my surrounds to my beam using my iphone14 pro. Downloaded to Sonos app onto my iPad and it worked!

S

SiBr

Lyricist I

I bought Move as my first Sonos product, but could not install it by app. beiing in contact with chat support (from Germany to US in the night), we tried 1,5 hours to solve the problem. no connect with ipad ios app nor with android cell plone map. same errors whatever you do.

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PMSCN

Lyricist I

Still problems. And even support didn´t know about it.

User16440

Contributor I

I had the same issues for several days. I tried again today for 3 hours and finally got it working by doing the following:

Delete the app
Shutdown iPhone via Settings>General> Shut Down
Open App Store as soon as the phone is switched on and download the Sonos app
Follow instructions to add speaker

I am using an iPhone 15 pro max with the latest app

This worked for me. Thanks!! Wow, this is a bit of a cluster Sonos

I

iWood

Lyricist I

I’ve got the same problem. “Weeks or months” is not acceptable.

So.

Here is the information you need to file a complaint with the California Department of Consumer Affairs:

SONOS, INC.
LICENSE NUMBER: 38376
LICENSE TYPE: SERVICE CONTRACT SELLER
LICENSE STATUS: CLEAR
EXPIRATION DATE: JUNE 30, 2024
SECONDARY STATUS: N/A
CITY: SANTA BARBARA
STATE: CALIFORNIA
COUNTY: SANTA BARBARA
ZIP: 93101

Which I’m doing. I just dropped $1400 plus on products that the manufacturer has effectively denied me the use of, without recourse.

H

Hughatport

Lyricist I

SOLUTION FOUND. After a bit of searching on the Sonos Community Support forums I’ve discovered this is an app fault on newer iPhone Pro Max phones. My solution was to download the new app on my old 2018 iPad, and I was then able to add my new (2nd hand) speakers & update their firmware. Everything is now connected & working as it should. 😁

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