Enthusiast I

Answered

Spotify artist search not working

288 replies
17000 views
Translate All

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Corry PAnswer

Sonos Staff

Hi @conor et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Show previous replies

I

Iamryancrane

Lyricist III

I think the problem is the new Sonos search. I can play music directly from Spotify to my speakers but I can’t search Spotify on the Sonos app on either desktop or mobile.

Translate

Airgetlam

Sonos doesn’t do anything on a search, beyond sending what you’ve typed to Spotify, then displaying what they get back from Spotify. They don’t even modify the data in any way.

This is a Spotify issue. Unless Sonos isn’t sending them the correct data in the search request, but I think we’d have heard from @controlav if that was the case.

Translate

Bruce

K

Koral

Lyricist I

Same issue here. Can't search artist in the S2 app when using the search engine linked to a Spotify account. The only way I could get a result is using classic search and navigate through album, title or playlist.

It is possible to search an artist in the Spotify app on an Android phone and play to Sonos with Spotify Connect without any issues.

Seems to be related to the Sonos search not displaying the results, thus giving the message that Spotify could not respond for some reason. Please investigate.

Regards,

Translate

D

Doing my nut

Lyricist I

Would appreciate an update team Sonos… clearly an issue for many!

Translate

controlav

Lead Maestro

Sonos doesn’t do anything on a search, beyond sending what you’ve typed to Spotify, then displaying what they get back from Spotify. They don’t even modify the data in any way.

This is a Spotify issue. Unless Sonos isn’t sending them the correct data in the search request, but I think we’d have heard from @controlav if that was the case.

Its definitely a Spotify issue, but it suddenly started working for me (on all 3 of my accounts) so I cannot debug this one further.

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

G

GJOM

Lyricist II

Same prob. This has been going on for more than a week. Why sonos have not resolved this is beyond me

Translate

P

Preston Gralla

Lyricist I

I have the same issue. In all of my other services search works but not Spotify

Translate

controlav

Lead Maestro

Same prob. This has been going on for more than a week. Why sonos have not resolved this is beyond me

Because it is Spotify’s problem to fix.

Translate

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

I

Iambash

Contributor I

I have this issue as well. No settings have been changed. Sonos - please advise.

I’ve been in communication with Spotify through FB, there is a page called SpotifyCares. I suggest everyone contact them so they resolve quicker.

Translate

G

gcorvin

Lyricist III

Same here. Artist search gives no results from Spotify. Been this way for a week or so.

Translate

Show more replies

Sign up

Login to the community