Enthusiast I

Answered

Spotify artist search not working

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Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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Corry PAnswer

Sonos Staff

Hi @conor et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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Panteraz-71

Lyricist I

Just ran into this issue as well. Apple Music will return search results just fine, however Spotify will error out.

I’ve logged out of all Spotify locations, re-authorized my account, ect.

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ramasees

Contributor I

Same problem for me . Started 2 weeks ago . Search result s on Spotify artists on s1 and s2 not working . Brings up hype machine and out her services just not Spotify .
agree that it is down to down Sonos to sort with Spotify . Come on guys . It’s a fairly essential feature

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Iamryancrane

Lyricist III

Spotify search not working in Canada either. I tried to disconnect Spotify and re-add it but I got error 500 “Sorry we are unable to set up your account at this time”

I have 6 speakers throughout my house that are now all pretty much useless at the moment.

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Lforde

Lyricist I

Same symptoms for me. Sonos S1 - artist search not working except for the random artists mentioned by other users here. Please Sonos, work with Spotify and resolve this issue.

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Iamryancrane

Lyricist III

Apparently Sonos has a new search function. I wonder if this is the problem?

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joshcook620

Lyricist I

Same issue.

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Flying Dutchman 99

Lyricist I

Same issue with S1 here in the Netherlands, but only with main account.

We have a family Spotify account and artist search works fine if I choose one of the Spotify family accounts other than the main account. Very strange.

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Iamryancrane

Lyricist III

I tried using a family account and search still doesn’t work.

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rothjosh

Lyricist I

Same issues here. Classic Search in Sonos - Spotify Artists don’t work (though songs and albums do).

New Search - can’t connect to Spotify.

Help!