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conor
Enthusiast I
July 6, 2023
Answered

Spotify artist search not working

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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    Corry P
    Corry PAnswer
    Sonos Staff
    August 29, 2023

    Hi @conor et al

    We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    Astronaut
    Lyricist II
    July 14, 2023

    I too have this issue - it is an epidemic - Covid related LOL!?

      Kristian P
      Lyricist I
      July 14, 2023

      Same problem here. Location = Germany.

      Artist search in Sonos app doesn’t find any spotify artists.

      S1 controller on Android One Plus 10 Pro. Latest Android version.

      S1 controller on Mac Book Pro 2022 model.

      Currently need to use Spotify’s own app, find an artist, play a song and then connect my phone to a Sonos speaker.

      Not ideal. A fix would be nice :-)

       

      Aeb259
      Lyricist I
      July 14, 2023

      Same for me.  Artist search does not work. 

      Iambash
      Contributor I
      July 14, 2023

      I have this issue as well. No settings have been changed. Sonos - please advise.

      Sonos tech team told me there is nothing they can do from their end, they said it was an issue with Spotify. Very annoying. 

        aussiemom
        Lyricist I
        July 14, 2023

        Same problem here, for about a week. the Beatles, Joni Mitchell, it doesn’t matter — no results for artist search. 

        shadester
        Lyricist III
        July 14, 2023

        I have this issue as well. No settings have been changed. Sonos - please advise.

        Sonos tech team told me there is nothing they can do from their end, they said it was an issue with Spotify. Very annoying. 

        Then they should reach out to Spotify for support. There’s definitely something they can do… 😠

        M-Jeezy
        Lyricist II
        July 14, 2023

        Seems to be related to special characters. Can only return artists that have special characters in their name, only when there are no spaces, i.e:

         

        AC/DC

        A-Ha

        P!nk

        M.I.A

        K$sha

         

        But not:

         

        Wu-Tang Clan

        Jean-Michel Jarre

        Dr. Dre

        Panic! At the Disco

        A$AP Rocky

         

        You also need to search the full name, i.e. AC/D returns nothing, but AC/DC returns the result.

          MrJudderman
          Lyricist I
          July 15, 2023

          I have also had the same problem for approaching 2 weeks and having tested the last post im getting the exact same results where there are special characters and no spaces. Sonos S1 UK

          Shammo
          Lyricist II
          July 15, 2023

          I’ve just noticed that the S2 app has changed. There is now a choice of ‘Classic Search’ and ‘NewSearch’. Spotify doesn’t seem to work on ‘Classic’ but it works perfectly on ‘New’. I suggest just switching to the ‘New Search’ mode.

          Fiepie
          Lyricist I
          July 15, 2023

          Same problem here. For about a week now. Hopefully someone at SONOS or Spotify can solve the problem. I can’t even report it to customer support (both the phone number and live chat are closed in Sweden), so I hope one more reply in this thread helps to raise the issue.

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