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conor
Enthusiast I
July 6, 2023
Answered

Spotify artist search not working

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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    Corry P
    Corry PAnswer
    Sonos Staff
    August 29, 2023

    Hi @conor et al

    We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    User941877
    Contributor I
    August 21, 2023

    Add another one to the list - it was working nicely for a few weeks and is now broken again.  As mentioned above though, I can get it to work (on Windows desktop) if I spell out the name exactly and wrap it in double quotes:

     

    Damian
    Fibbets
    Lyricist I
    August 21, 2023

    I recently lost my spotify service when I use the Sonos app to search.  I get Amazon music but not Spotify.  I can use spotify on the browse main page but it disappears when I search.  I have uninstalled and reinstalled the Sonos app and removed and re-added the spotify service ....still the problem persists.  I am using the Sonos app on my Samsung S21.  

     

    Any suggestions to resolve?

     

    Under the search bar is a grey bar “try new search” if you click on this you can then search for artists and Spotify options come up

    this works for me on iPhone - hope it works for you too 

    Bospautje
    Lyricist I
    August 21, 2023

    I have the same issue as reported by others and since about a few weeks (S1 controller). Very annoying as I mainly search music by artist. Any developments in terms of solutions?

    Thanks @beernutmark for you tip! For the time being at least this will do as a work around!

    Rdoveren
    Lyricist I
    August 21, 2023

    It is still not fixed. Worked a few weeks but broken again. Very strange that this can't get fixed with so many complaints. Please settle any discussion with spotify to get this fixed!

    CheerUpCharlie
    Lyricist II
    August 21, 2023

    +1 for same issue with Spotify not returning search results.

     

    I am running S1 Controller on both iOS and macOS, and the issue happens on both. I am able to get Spotify search results with the “[search_term]” trick on both mobile and desktop. This started last week, had never seen this until then, but glad I stumbled on this thread.

     

     

    wrightyboy01
    Contributor I
    August 21, 2023

    Same issue cannot search in S2 on iPhone or Mac desktop. Spotify in artist search is not available. It find’s playlist I have created in Spotify. 
    I tried the Quote marks work round and has sporadically worked. 
     

    any updates on this problem?

    Raffael
    Lyricist II
    August 21, 2023

    Not again!!  This is really frustrating1

    aantelope
    Lyricist II
    August 22, 2023

    Having the same issue - seems to have worsened over time; started with Spotify results being up to 10-15 seconds behind the rest, now getting no artist results at all. 
     

    As others have mentioned, “new search” works, but  “recent” searches do not - which means you need to type in the search term again. 
     

    We’re experiencing this on different iOS devices, and Mac desktop. 
     

    I primarily search by artist, and primarily on Spotify so hoping this is fixed soon. 

    Figgface
    Lyricist II
    August 22, 2023

    Same issues here using S2 on various iOS devises and Mac desktop.

    Took advice about using ‘New Search’ and seems to work fine. If ‘Classic Search’ no longer works Sonos, just ditch it and remove the option of a search method in S2. 

    The beauty of Sonos was its simplicity. Please sort it Sonos!!

    Figgface
    Lyricist II
    August 22, 2023

    Just reading another thread, and adding “” around an artist search (ie”Coldplay”) seems to work. A workaround for sure but hope this gets fixed soon!

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