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Enthusiast I
July 6, 2023
Answered

Spotify artist search not working

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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Corry P
Corry PAnswer
Sonos Staff
August 29, 2023

Hi @conor et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

288 replies

Lyricist II
July 23, 2023

Using “” has fixed it for me

Airgetlam
July 23, 2023

Thanks for the fix. Just out of curiosity: Did Sonos fix it, or was it Spotify?

This would have been a fix implemented by Spotify. 

Bruce
Lyricist II
July 23, 2023

Fixed for me too - all seems normal/working. Thank you Sonos and/or Spotify! And thanks to this community for highlighting the problem

Corry P
Sonos Staff
July 24, 2023

Hi @Sheppity 

As you are the only person who reported the issue here after everyone else reported that it was fixed, could you please test once more and let me know if this issue has been resolved for you or not? Thanks!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist I
July 24, 2023

Fixed now. Cheers!

Lyricist II
July 24, 2023

Hi @Sheppity 

As you are the only person who reported the issue here after everyone else reported that it was fixed, could you please test once more and let me know if this issue has been resolved for you or not? Thanks!

I can confirm it is now working without the “” - maybe needed to use the “” initially to get it going again - anyhow as I say now fixed

Lyricist II
July 25, 2023

Now working for me as well.  Finally!

Thank you!

Lyricist I
July 25, 2023

Yes all good. Thanks whoever fixed it!

Corry P
Sonos Staff
July 28, 2023

Hi @conor et al

We now consider this issue resolved. If you continue to see no results when searching for Artists on Spotify, I recommend you get in touch with our technical support team directly. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Lyricist I
August 5, 2023

I can’t search for artists through Spotify search on my Sonos app. 
keeps giving me this

 message