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conor
Enthusiast I
Jul 6, 2023 3:31 PM UTC
Answered

Spotify artist search not working

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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    Corry P
    Corry PAnswer
    Sonos Staff
    Aug 29, 2023 9:26 AM UTC

    Hi @conor et al

    We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    Sheppity
    Lyricist II
    Jul 23, 2023 11:30 AM UTC

    Using “” has fixed it for me

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    Airgetlam
    Airgetlam
    Jul 23, 2023 2:22 PM UTC

    Thanks for the fix. Just out of curiosity: Did Sonos fix it, or was it Spotify?

    This would have been a fix implemented by Spotify. 

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    Bruce
      justinbc23
      Lyricist II
      Jul 23, 2023 6:42 PM UTC

      Fixed for me too - all seems normal/working. Thank you Sonos and/or Spotify! And thanks to this community for highlighting the problem

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        Corry P
        Corry P
        Sonos Staff
        Jul 24, 2023 8:33 AM UTC

        Hi @Sheppity 

        As you are the only person who reported the issue here after everyone else reported that it was fixed, could you please test once more and let me know if this issue has been resolved for you or not? Thanks!

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        "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
          Neddric
          Lyricist I
          Jul 24, 2023 5:02 PM UTC

          Fixed now. Cheers!

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            Sheppity
            Lyricist II
            Jul 24, 2023 5:51 PM UTC

            Hi @Sheppity 

            As you are the only person who reported the issue here after everyone else reported that it was fixed, could you please test once more and let me know if this issue has been resolved for you or not? Thanks!

            I can confirm it is now working without the “” - maybe needed to use the “” initially to get it going again - anyhow as I say now fixed

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              Raffael
              Lyricist II
              Jul 25, 2023 4:39 PM UTC

              Now working for me as well.  Finally!

              Thank you!

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                Lindsay_G
                Lyricist I
                Jul 25, 2023 4:56 PM UTC

                Yes all good. Thanks whoever fixed it!

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                  Corry P
                  Corry P
                  Sonos Staff
                  Jul 28, 2023 8:48 AM UTC

                  Hi @conor et al

                  We now consider this issue resolved. If you continue to see no results when searching for Artists on Spotify, I recommend you get in touch with our technical support team directly. Thank you.

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                  "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
                    Claudizaa
                    Lyricist I
                    Aug 5, 2023 11:02 PM UTC

                    I can’t search for artists through Spotify search on my Sonos app. 
                    keeps giving me this

                     message 

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