Spotify artist search not working

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Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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Corry PAnswer

Sonos Staff

Hi @conor et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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Corry P

Sonos Staff

Hi @Claudizaa

That appears to be a different problem with similar symptoms. I still recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

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"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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conorAuthor

Enthusiast I

Hi @conor et al

We now consider this issue resolved. If you continue to see no results when searching for Artists on Spotify, I recommend you get in touch with our technical support team directly. Thank you.

After a couple weeks of this working, it has just started giving me the same error again

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Emmer

Lyricist II

Searching on (whatever) artist in the IOS Sonos S1 app is giving no results from Spotify since today…

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Airgetlam

Have either of you done as suggested by @Corry P , and contacted support to give them , or get, more information?

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Bruce

U

User680893

Contributor I

Problem appears as of yesterday … search with “” works only half .. don’t get the wanted results … a work-around thru the Spotify-app is functioning though …

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mcolls

Lyricist II

Only just noticed this error on my s2 controller on MacBook. Android app works fine.

The quotation marks to artist search work around does make it function.

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