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Enthusiast I
July 6, 2023
Answered

Spotify artist search not working

Desktop and Android app have started telling me "spotify returned no results for _____ in artists. Please try a different category or a new search term" this morning. Has replicated on multiple devices. Only happens for Spotify and only in "artists", albums and playlist search still works. Any idea if I changed a setting or if something is wrong on their end?

I’ve reset the speakers and restarted the apps.

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Corry P
Corry PAnswer
Sonos Staff
August 29, 2023

Hi @conor et al

We believe this issue has, again, been resolved and we can no longer reproduce it in our own testing. If you do continue to see this issue, however, please get in touch with our technical support team to report as much. Thank you.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

288 replies

Contributor II
July 20, 2023

I can confirm I have the exact same issue. I have removed and re-added Spotify from my system.

Only a complete band name in double quotes or a bandname with special characters in it returns any results. If I just put in a bandname or partial bandname, no results.

 

 

Lyricist I
July 21, 2023

I have the same issue with S1.  Using “” works, but frustrating.  All devices reset last night and Spotify account removed and re-added.  Diagnostics number is 289013376

Contributor I
July 21, 2023

The search in my iOS app (updated to latest) is not working either. If I search an artist it pops up results for one second and then disappears to the spinning wheel with “Searching in Artist everywhere...” and doesn’t return anything. I’ve force quiet everything, reauthorized services, restarted my network, restarted each speaker, etc

Airgetlam
July 21, 2023

Updating the app (Sonos) won’t change the data being sent by Spotify. 

Bruce
Lyricist I
July 22, 2023

Issue appears fixed.  Thanks Sonos

Lyricist I
July 22, 2023

Issue appears fixed.  Thanks Sonos

I also tried and now the search seems to work fine (I live in Finland). Thanks! 

Lyricist III
July 23, 2023

Thanks Sonos. Artst search is working again for me.

Lyricist I
July 23, 2023

Fixed for me too :-)

 

Lyricist I
July 23, 2023

Thanks for the fix. Just out of curiosity: Did Sonos fix it, or was it Spotify?

Lyricist II
July 23, 2023

Artist Search stopped working for me too. Need a fix ASAP