Sonos stops playing Spotify commercials

Same problem here, happens on both my Android phone and iPad.  Not sure exactly when this started happening but I’d say probably about two weeks ago.

Same problem...started approx two weeks ago...everything plays until a commercial..then have to hit pause and play...really annoying...reported to sonos..they stated, problem with interference. I have never had a problem and nothing on my system has changed. Can also play spotify on other devices...phone, other speakers (not sonos) with no stoppages.  

Much of ‘interference’ comes from outside the network. Things like new neighbors with a new wifi router have altered my own network use in the past, please don’t assume ‘nothing has changed’. 

After sending my message, I tested using the Spotify app with my Sonos Move - it did the same thing.  So, maybe Sonos is right, it’s a Spotify thing.  I have no motivation or time to report this to and deal with Spotify, I’ll just play the other apps.

same here. Its getting boring deleting apps, resetting routers etc etc. Do these companies not talk to one another if they purport to support each others services? Its a real downer to have bought just another great speaker not one that is smart enough do the same thing each day. YAWN

I spent some time on chat with Spotify yesterday. Logged out of my phone, deleted & reinstalled the app, tried on a laptop. Same thing. 

I spent more time on the Spotify chat last week. The stop happened in their test account on my speakers, from both my iPhone app (which I deleted & redownloaded) & the browser on a ThinkPad. It didn’t happen using their test account in my iPhone app. Why do these two not communicate about this? Why am I spending hours trying to troubleshoot this for them? It’s really disappointing that this keeps happening. Don’t tell me about outside interference. We didn’t all have neighbors with new routers in the past two weeks. 🙄

Same here, which is how I found this thread.  My expeirence is if I am listening to Spotify on my iPhone, no issue, so the commerical pause/play seems to only happen when connected to Sonos. Today I noticed, when the commerical is playing on my iPhone, if you try to “select a device” to play it on, during the commerical, all of my speakers are grayed out and state “unavailable for listening on.”  To me it seems to be a Spotify issue, that when it goes to commerical, for some reason it is blocking the casting ability and gets hung-up, unless you do the pause/play solution.  Sounds like a bug to me.

Same problem here, on different systems, started about same time, have reinstalled everything multiple times and tried all kids of fixes, and it just keeps happening. Can't be my end, clearly a Sonos/Spotify issue.

This morning the Sonos One played an advert when playing a playlist from Spotify( using Alexa voice to command ) first time it’s done this in a few weeks. The only thing I did yesterday was re log in on my iPhone to our router for other reasons like a Wi-Fi connect plug etc. Minefield to work back these issues. AI will sort it cos it’s got time. Humans don’t.