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ArboriaSound
Trending Lyricist I
May 10, 2024

New SONOS iOS app (May 2024) is TOTAL RUBBISH!!

  • May 10, 2024
  • 289 replies
  • 13138 views

The New Sonos iOS app is absolutely terrible. If you haven’t upgraded yet please please don’t. There are so many missing features and bugs to boot. It looks like an pre-Alpha version of software rushed to market without being properly tested or checked.
PLEASE PLEASE  PLEASE Sonos bring back the S2 app for download on the App Store. If I could downgrade I would do it in a heartbeat. I’m a long time user and fan of Sonos products but frankly this is a big miss a disaster. This new app is almost unusable. This is Sonos’s Windows Vista moment. 
Please listen to your users Sonos, negative feedback is everywhere now. Please give us back the S2 app whilst this one goes back to the drawing board or perhaps the trash can.  

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    griboedov
    Lyricist I
    June 16, 2024

    The only thing to understand now is why they are doing this absurd move, and what result they are trying to obtain?

    It is clear to everybody that the new app is a total mess both for Android and I.O.S and  that in no way it will  be fixed in a short time.

    So if they are insisting on this line there must be something real big to get, so big that it doesn’t matter if they loose forever most of their current clients. I

    Is there anybody who can figure out what this could be?

    Streetf2
    Contributor I
    June 16, 2024

    What in God's name have you done

    This new app does  not work end of.

    How in gods name can you do this..

    I have been with sonos from the very start 

    I now have a full house system  because it used to work very well.

    Now I have a full system that is total crap.

    If I am lucky it will work but I now can't find anything that I used to play. When I do it says error unable to find system. Or error has occurred 

    Total utter junk my £2500 a complete waste of money I don't even understand how a company is allowed to do this. Would I recommend  anyone to sonos no no no no no  no no no no . Daylight robbery 

      Spyder14
      Lyricist III
      June 17, 2024

      Playlists vanished

      Total disaster.

      This company has lost its way.

      Management should experience consequences for such an insult to their loyal clients. 

      Yes--like get your butts over to my house and fix my system. 

      stu1102
      Lyricist I
      June 17, 2024

      What in God's name have you done

      This new app does  not work end of.

      How in gods name can you do this..

      I have been with sonos from the very start 

      I now have a full house system  because it used to work very well.

      Now I have a full system that is total crap.

      If I am lucky it will work but I now can't find anything that I used to play. When I do it says error unable to find system. Or error has occurred 

      Total utter junk my £2500 a complete waste of money I don't even understand how a company is allowed to do this. Would I recommend  anyone to sonos no no no no no  no no no no . Daylight robbery 

      Have to agree with this. Why did I upgrade from the previous app that worked . Completely lost faith in Sonos

      JN2024
      Lyricist I
      June 18, 2024

      They are more concerned about you buying more of their products than fixing problems. The app engineers, marketing and sales missed the mark this time, rush rush rush a beta product into the consumers hand. 

        Spyder14
        Lyricist III
        June 18, 2024

        They should at least be smart enough to stop sending emails hawking their new $500 headphones.  The CEO should be tracking those of us having a really bad time, ask for forgiveness and give us a free set.

        Kellypuzik
        Lyricist I
        June 19, 2024

        I completely agree that the new app is garbage.  It has converted my Sonos speakers into expensive paperweights.

          Paul.Mart
          Lyricist I
          June 22, 2024

          Couldn’t agree more. Really regret that I upgraded. This is a shockingly useless App - probably the worst I have experienced  Sonos should be ashamed of this amateurish product. It doesn’t even interface properly with music services like Apple Music. Absolute crap. Sonos have ****** up big time - totally disgusted with their product. 

           

          Moderator Note: Modified in accordance with the Community Code of Conduct.

          jgatie
          jgatie
          June 22, 2024

           

          Something Went Wrong
          June 22, 2024

          “Something went wrong” 

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