New Sonos app update sucks! How can I down grade again

I did the same thing. My first time installing an app that's not from the app store on my phone. Got my alarm back! I can't believe the new app is so brutal

How about room EQ settings? I like to turn up/down bass on some tracks and it used to be one click away. Now it’s 3 or 4 and maybe more depending on where you left the home screen so it requires my full attention to find it.Same goes for volume in different listening areas. This “upgrade” really wasn’t user driven.

If they do not allow users to downgrade back to the S2 version, their business is gone. With this debacle, there's absolutely no reason to have a Sonos system.

I was planning on buying more Sonos products this year. Not now. 

I'm better off buying other (better) amps and speakers and running it manually. If I ever want to stream radio or other audio, I can do that directly without Sonos. 

I can see a legal class action here for customer who have relied on Sonos' misleading assurances. This upgrade is reckless and lacks due care. 

Roll S2 back NOW Sonos or face the consequences. 

Absolutely agree!  Took me years to compile carefully selected playlists and these idiots change something that worked fine.  It never needed to be updated!!!!

Total job justification by “updating” this app!  Go back to the previous version or I will absolutely stop recommending Sonos to friends !

The new app. ruined my evening last night. Never could get it to work. Scrambled all my existing setting. Hopefully, I’ll get it to work today without wasting too much more time.

Guys, this is a bit over dramatic here!

Sure, last upgrade sucks and I will revert to previous version. But it doesn't mean anything about hardware, which is still good. We need to ne constructive. 

New UX are bad sometimes. What really matters is Sonos reaction. They should restore back to previous version and create a S3. Personally, I'm used to S2 and see no point to change. S2 is not very intuitive but once you are used to, it's solid. 

Current is not good at all. Sonos playlist are now mixed with sonos favorites... I want an easy access to playlists, which is my main source of streaming. 

​Alarm and sleep timer are critical too. 

But even then, it feels less intuitive than before, and it was supposed to be an UX redesigned. 

I hope they will listen to feedbacks 😀

Sonos sucks.

Local play is NOT usable anymore. I doubt I should keep this system at all.

Absolutely, I want to back out of this update, it’s hardly useful.

I cannot agree more. Fire the idiots who designed and let this app be released. So many features were taken away and nothing new to be excited about. As a software engineer I feel so much hatred towards this team who designed, tested and released this * update. Please bring back the old app or refund me thousands of dollars on Sonos hardware I have invested over years. 

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Just adding my voice to the growing users who cannot believe they would release the new app and expect users to be happy.  Apparently they don’t understand they are a hardware company asking us to pay a premium for hardware that needs to have software that simply works and certainly that upgrades do not remove features.  Whoever was responsible for this upgrade should be fired along with team that thought this was a good idea.  Telling us that it was needed for future upgrades is just BS, it doesn’t work and I could care less about future upgrades now.  What they have done is taken a dedicated customer and moved him to someone that will look at alternatives going forward and be very warry of purchasing any new hardware.  Hard to believe that Board of Directors of Sonos has allowed this to happen and will take years if ever to recover damage this single act has produced.