New Sonos app update sucks! How can I down grade again

The app update is sheer garbage. I can't stream music or radio stations without having to log out and in again. Also, I can no longer set a timer to turn Sonos off anymore. Both the alarm and timer are no longer available. 

I thought the last upgrade was bad. This is 10x worse. Losing ability to control different room volume is horrible, music keeps cutting off, access to library, etc. Heck just everything stinks. Can someone please explain how to downgrade on Android. After decades of having many (expensive) Sonos speakers, we are thinking of having to find an alternative. *smh*

Agreed, this app is absolute garbage. I lost sleep timer, none of the recently used shortcuts work and error out, and I have to toggle my wifi for it to see my system when I first launch it each day.

I am able to control volume room by room however it is flaky and reliable - sometimes works and other times does not.  Sometimes a room completely drops from a defined group and I have to keep re-adding it back.

All in all, the functionality is very inconsistent and unreliable.  Sonos - take it from a software professional - no update is better than one that makes all the functions unreliable.  I hope you are ready to provide a bug release immediately or issue a directive for everyone to downgrade back to a less sexy but functional app.

I would love a response from their CEO… we are the customers and the customers are NOT happy and yet sonos does ZIP.. bring on a competitor ...

I just took an hour getting all this info for others, and after hitting edit, I am told I can’t edit my own response… ugh.. trying again, but much shorter…

This is for Android Phones

1.  Delete Sonos App: go to app info, force stop, clear cache, uninstall. You have to do this before trying to install older version.
2. Find out your CPU architecture/ABIs (armeabi-v7a or arm64-v8a) with Phone Info or similar app on phone under CPU or related tab in other app 

   

    

3. Find old version of Sonos App: Use APKMirror (website through your phone browser, not the APKMirror App - that doesn’t work for this). Search SONOS and find version March 12, 2024 or earlier as you choose, just not anything from May. There are 2 variants, so choose the right one - either armeabi-v7a or, more likely for newer phones, arm64-v8a .
4. Download and approve install of the variant you downloaded (security will likely require that you choose to allow the install as it is a sideload (not through PlayStore). It’s a risk, but APKMirror has good rep and if you want an older version of SONOS App, unless and until they un-muck this up, it’s a chance I was willing to take. 

You can get more help at Android Police Rollback Android Apps. 

This worked for me without issues. Hope it helps others. 

I downgraded and turned off auto update for Sonos app. I couldn't even bear a full day of that terrible software. 

Oh how the mighty have fallen!!   Sonos early adopter here back in the days we were all trying to share those music libraries.  They were ahead of their time and made everything so simple, seamless and intuitive.   App included.  I probably recommended Sonos to 50+ ppl.   Then came the S1 vs S2 debacle.   Screw your customers who shelled out big money by forcing them to shell out more big money for a BS discount.  Then the performance and app issues that plagued us all.  Now this crap is the final straw.  This company has lost its way and needs new leadership.   You’ve forgotten its CUSTOMER FIRST Sonos.  Get it together before we all find other solutions….

I fully agree - this is the worst update of any product I ever experienced. I have had Sonos since the dedicated hand held controller. I also have Auralic and HEOS products. Sonos has made listening to music unusable. No add to end of queue? Sluggish response when selecting a song? No response to hitting a song or album? Slow search? Sometimes music library shows sometimes not? Did they not test this thing? After all the money I have sunk with these idiots. They should at least let us roll back the app. We have always accepted the limitations of 16/44.1 (way outdated but seriously undetectable), but to make their products even worse? I may dump it all…

The old Sonos was never the most intuitive. This new one is terrible. And less intuitive.  Just awful. Please put it out of its misery. If you care about your customers you will acknowledge the horrific mistake and fix it asap.